For some reason when I try to login to epicor, it takes a very long time for it to finish. E9 doesn’t take this long so I am wondering what might be causing this? I do have it on a low resource VM but the slowness only seems to be on the login.
Multiple clients or one? I would turn on the server trace portion of client tracing to get a feeling for where the time is spent. You can also turn on the server tracing details to track down which portions of the server are using the time - sql calls, bpm activities, etc.
In addition to @Bart_Elia’s questions:
- Does this issue impact more than one Epicor user or just one?
- Does it affect modern or classic shell equally?
- Are you on at least 10.1.400.25? --if not, upgrading would be the first step. There are two general performance related issues that were addressed starting in 10.1.400.25-ish.
- If you were to create a new Epicor user account, would this slow login behavior affect it? – if it doesn’t present on the new user, it could be that the other user(s) have autoloading favorites that launch during login.
- Does this behavior occur when trying to log into the client directly on the Epicor server? --if not, the X factor could be network connectivity between the server and the client.
Bart’s recommendations will detail exactly where the time is spent and becoming comfortable with how to use the Performance Diagnostic Tool’s server and client tracing parsing is time well spent. I like to narrow it down first before digging through all the tracing 
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I tried with the classic shell and it seems to login much faster. I am on 10.1.400.10 and I am downloading .32 now and will see if this fixes the issues. Thanks for the help!