So far, our experience has been excellent (10/10). We use Epicor in a highly customized way without part numbers, as we operate as a custom manufacturing company, and Fluent has worked very well for us.
Their technical support has been phenomenal—I really can’t say enough good things about both the tool and the team behind it.
We’ve also started using it for PO receipt entry and timesheets, and the next area we’re planning to implement is AP invoice entry.
Well Bonnie you were not wrong. We started our implementation call at 4:30 yesterday. First sales orders processing by 4:50. Minimal mistakes out the box. Just needs to learn a few of our part code and service peculiarities but it had a very close first attempt. Its impressive!
Similar situation here!
We are on a 30 day trial at the moment, the Fluent team got connected very quickly and orders are flowing well.
Some mistakes, but easy to resolve with some agent tweaks…
Really impressive platform. We are really pleased with Fluent’s response time and how quickly they have added new options/features for us.