I have checked the Sales Order, the Pack Slip, the Part master, and the Invoice it created to see if I could see an issue with any UOM but to no avail.
Has anyone seen this error before? The four invoices in question have all shipped to Canada and have at least one kit part in the shipment. We do not use multi-currency but do use Tax Connect, which is where this is failing.
We are just now having this same issue with the same scenario as you. I wonder if Avalara has updated something which screwed up Tax Connect. Our last shipment/invoice with this customer was October 22 and that didn’t have any issue at all.
Interesting! We haven’t had this issue either. I was wonder if it could be an Avalara issue and you may be right. I am planning on opening an EpiCare ticket.
We have received the same messages here, 29 related to quotes and 2 related to invoices. For anyone who may be interested, I’ve attached a BAQ for the TaxSvcMessages and related tables. FSIP-TaxSvcMessages.baq (27.7 KB)
It currently appears as though this Avalara error message occurs for only transactions which have Canadian addresses on their lines; the error has yet to occur in testing here with US addresses. If you receive the error when trying to process transactions with US addresses on their lines, please let me know.
I confirmed with Avalara technical support today their developers are still working on the issue. I opened a support case with them and asked to be notified when the problem has been resolved. I will also sporadically re-calculate taxes for a Canadian invoice transaction in our test system here throughout the day as another avenue by which to confirm if/when Avalara personnel have resolved the error message. When I receive notification from Avalara personnel the error has been fixed or if/when I am able to calculate taxes for a Canadian AR invoice without receiving the error I will in turn notify you.