TechValidate Email - Is it a scam or phish attempt?

Kinetic ERP
1

Hi everyone,
I got an email today from a Karen that says she’s from Epicor. They will be using TechValidate to send a customer survey.

This looks like one of the fake phishing emails I send out to my end users to make sure they aren’t falling for the real thing. It came from a techvalidate domain. My survey requests for epicor normally come from service-now domain.

When I got this email, I immediately notified my MSP, and Epicor CAM. MSP said to contact Epicor to verify the email. I am still waiting on word from our CAM.

Has anyone else seen this email, or can you verify if it is real?
Thanks!
Nate

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@NateS I got it and it looks fine. It is going to be harder and harder to get anyone to use third party services like this in todays climate.

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3

I emailed Karen directly and she confirmed it is legit.

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