We have a cash receipt and reversal that were done last month and no actual bank transaction with it so when we imported the statement we have nothing to match against. How do we get those transactions cleared from the system properly? Can we Post this statement and generate a new statement and add the lines manually? I wish you could add/remove lines from the statement even after import. We had some 0 dollar transactions on the statement that we have nothing in the system to match, but at least those we can mark as Partial Match and move on.
Just match it under the related transaction manually. Its a wash.
- Find the related transaction that did make it to the bank on the statement
- Select it, go to Unmatched transactions
- Select the 2 bad transactions (one negative , one positive == 0) click Match
- Click ok on the warning and add it to the match of the real transasction.
- Post statement #Profit.
Can’t you manually add something to match it to as well?
Not if you import a statement.
Good enough for me
Didn’t know that. Good to know.