Vantage 8.03.406 EDI, Demand Mgmt, 830s and 862s

Hi all,

We currently have TIE Commerce, use Service Connect and send 830s and
862s to Demand Management. There seem to be known issues with
duplicate demand and also duplicate firm releases in Sales Orders.
Additionally, the 862s we map are supposed to subtract from firm
release qtys, but we have only found they can "match" (override) firm
releases or create a new firm release line.

Does anyone know the best way to "process" demand into sales orders
that will handle the firm/unfirm releases for the 830s and also the
shipments asked for in the 862s (subtracting)?

The EDI processes into Demand with automation, but from there it is a
VERY manual process to remove, subtract, add firm releases either
before or after they are turned into Sales Orders...

Any ideas?