Vantage 8.03.407a speed very slow

I'm on SQL so should of worked, but I probably mucked something up along the way. Thanks for the info Brian i'll give it another whirl.

-Ramsey


--- In vantage@yahoogroups.com, "Jeff Stockard" <jeff.stockard@...> wrote:
>
> If you are using Open4 you can't set your database to read only. Open4 will
> not work with a read only database.
>
> Jeff
>
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
> Brian W. Spolarich
> Sent: Tuesday, July 07, 2009 11:03 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] Re: vantage 8.03.407a speed very slow
>
>
>
>
>
>
>
>
> The service-pack level shouldn't matter. The issues are the same.
>
> The read-only schema holder change is a big improvement, particularly for
> reports and sales order entry screens (at least for us).
>
> It took a bit of tinkering to get the appservers to start as I mis-read the
> .pf settings a couple of times. Once I did it correctly it worked as
> expected.
>
> Basically you purge the transactions from the Progress database, make the
> files read-only, and then tell the appserver in its .pf file about the new
> changes.
>
> The nonclustered index thing is separate, but also included in the SQL
> performance tuning guide. You basically run a bunch of ALTER statements
> against the DB and it changes the properties of the table indexes which
> improves INSERT performance if I remember correctly. You can verify whether
> its been done by looking at the Unique flag on the
> <tablename>#_#progress_recid index:
>
> You can verify that the index script was run. To do this:
> 1. Launch SQL Server Management Studio.
> 2. Connect to the server.
> 3. In the Object Explorer, navigate to: Database > Mfgsys803 > Tables >
> dbo.AbcCode > Indexes
> 4. Right-click on abccode#_#progress_recid.
> 5. From the context menu, select Properties.
> 6. If the Unique check box is selected, the index script has not run.
>
> -bws
>
> --
> Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
> Picometrix
> bspolarich@...
> <mailto:bspolarich%40advancedphotonix.com> ~ 734-864-5618 ~
> www.advancedphotonix.com
>
> -----Original Message-----
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf Of alldoneprojects
> Sent: Tuesday, July 07, 2009 10:14 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: vantage 8.03.407a speed very slow
>
> I very carefully followed the support document on how to make the schema
> holder read only but after that the app servers would never start. Any
> advice on what procedure worked for you? Was the non-clustered index a part
> of that as well, I'm not sure I remember that. I'm on .407 don't know if
> that makes any difference.
>
> -Ramsey
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , "Brian
> W. Spolarich " <bspolarich@> wrote:
> >
> > For us at least with 8.03.405 MSSQL the thing that made the performance
> issue go away was to implement the nonclustered index schema changes and
> making the Progress schema holder database read-only. Once I did this
> performance improved considerably.
> >
> > -bws
> >
> > --
> > Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
> Picometrix
> > bspolarich@ ~ 734-864-5618 ~ www.advancedphotonix.com
> >
> >
> > -----Original Message-----
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf Of Mark Wagner
> > Sent: Monday, July 06, 2009 9:26 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: RE: [Vantage] vantage 8.03.407a speed very slow
> >
> > Glad to help, there are of course other things that can be done and should
> be looked at suc as your network environment (i.e. running gigabyte
> switching), your desktops running at least 1gb of memory, processors, etc
> that may or may not be warranted once the user environment is stabilized
> after go live
> >
> > If you have any other questions feel free to ask
> >
> > --- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@> wrote:
> >
> >
> > From: LeAnn Marruffo <lmarruffo@>
> > Subject: RE: [Vantage] vantage 8.03.407a speed very slow
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Date: Monday, July 6, 2009, 12:37 AM
> >
> >
> >
> >
> >
> >
> >
> >
> > Mark,
> >
> > Thank you so much! You hit on some of the things we do pretty
> > regularly- the folks who print pick slips are impatient. One of the
> > bigger challenges is to get folks to stop clicking in the screen. I have
> > an ISR (inside sales) who is so fast on the mouse and keyboard that
> > vantage can't keep up- she's not letting the system load what it needs
> > to go to the next buffered key stroke. They are coming off a very old
> > system, and those habits are going to die hard, I'm afraid. We will
> > check for the things you've described, though. We are already in the
> > process of moving to a totally separate test environment. It was a hard
> > battle getting them to understand why I needed it- maybe this will help
> > them understand.
> >
> > Thanks again!
> >
> > - leAnn
> >
> > From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
> > Of Mark Wagner
> > Sent: Friday, July 03, 2009 7:01 AM
> > To: vantage@yahoogroups .com
> > Subject: Re: [Vantage] vantage 8.03.407a speed very slow
> >
> > Leann, there are a lot of variables that affect performance, whether
> > client based or Citrix or both. As you go throughout the day obviously
> > things will slow down as more people start to run more reports and in
> > your case, start to "explore" the system if you are a fairly new
> > install.
> >
> > Some basic things to look at assuming you are running one server
> >
> > Make sure all your app servers and databases are not running (i.e.
> > Train, Test, Pilot) except your production mfgsys database and related
> > app servers. If these other databases and app servers are running they
> > are consuming memory and should be shut down
> >
> > Look at your system monitor. Are people running the same report over and
> > over again? Many times in new start ups if users dont see reports
> > immediately they continue to click on them, generating more reports,
> > which can have a huge impact on performance. Train people to look at
> > their system monitor after running a report if you havent done so
> > already. Be careful again with some reports they may not appear because
> > they simply didnt have any data, they will appear as an error in the
> > system monitor. Click on the detail tab on the report and it will tell
> > you if it didnt run due to no records selected
> >
> > Running reports are a big part of performance with new installs.
> > Sometimes people are on the system "just running reports and trackers"
> > to learn. Make your users aware that they should only be running those
> > reports that are needed. Again, look at your system monitor. If users
> > are running the same reports consider archiving those reports so others
> > can run them from the system monitor without having to recreate them
> >
> > If some of the issue is opening up dashboards, queries, trackers for the
> > first time, have your users go into tools/options and set memory cache
> > on those screens they use frequently. They will open up a lot quicker,
> > but be careful not to have an individual user set more than about 5 of
> > their favorite screens to use the cache option as it will reserve memory
> > on their machine
> >
> > If certain reports can be run overnight or in the morning, off peak time
> > (especially Gl reports) consider putting them on schedules and run them
> > when there are few if any users on the server
> >
> > Make sure your APP servers are tuned correctly. There are tuning PDF
> > documents if you need or work with Epicor technical support to make sure
> > they are set correctly
> >
> > Look at your server and watch the performance monitor throughout the
> > day. Look to see when peak demand is highest and what is consuming the
> > most memory and CPU. If there are other processes running on the server
> > that dont need to be make sure they are shut down as well
> >
> > Lastly, if you are running multiple sales order lines on sales order
> > entry, Epicor can be very slow when you start to get over 100 lines on
> > an order, If this is the case with you there are other suggestions which
> > can be offered
> >
> > These are the basics to start with. Let me know if you would like more
> > suggestions
> >
> > --- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
> > <mailto:lmarruffo% 40steren. com> > wrote:
> >
> > From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
> > Subject: [Vantage] vantage 8.03.407a speed very slow
> > To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> > Date: Thursday, July 2, 2009, 7:00 PM
> >
> > All,
> > We are running Citrix for the most part, but added a couple of stations
> > running the client install in order to compare speed. At first, the
> > client install was fast compared to Citrix, but it got slower across the
> > day, and had more crashes. How are the crashes affecting client
> > performance, if at all?
> > We just went live last weekend, and it is being compared to their old
> > Dataworks. No one expects it to be as fast as dataworks- it does a lot
> > more than we were asking of the old system, but we weren't really
> > prepared for this type of slow performance.
> > Any opinions or suggestions would be appreciated!
> > Thanks!
> > - leAnn
> >
> > [Non-text portions of this message have been removed]
> >
> > Click here
> > <https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
> > AIlFt!onkasiaXMFXb7 5eO8hE!qwbbbTlit LRkMuvIdUTQ= => to report this email
> > as spam.
> >
> > This message has been scanned for malware by SurfControl plc.
> www.surfcontrol. com
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> > ------------------------------------
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
> already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> <http://groups.yahoo.com/group/vantage/files/>
> > (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
All,
We are running Citrix for the most part, but added a couple of stations running the client install in order to compare speed. At first, the client install was fast compared to Citrix, but it got slower across the day, and had more crashes. How are the crashes affecting client performance, if at all?
We just went live last weekend, and it is being compared to their old Dataworks. No one expects it to be as fast as dataworks- it does a lot more than we were asking of the old system, but we weren't really prepared for this type of slow performance.
Any opinions or suggestions would be appreciated!
Thanks!
- leAnn
Leann, there are a lot of variables that affect performance, whether client based or Citrix or both. As you go throughout the day obviously things will slow down as more people start to run more reports and in your case, start to "explore" the system if you are a fairly new install.
Â
Some basic things to look at assuming you are running one server
Â
Make sure all your app servers and databases are not running (i.e. Train, Test, Pilot)Â except your production mfgsys database and related app servers. If these other databases and app servers are running they are consuming memory and should be shut down
Â
Look at your system monitor. Are people running the same report over and over again? Many times in new start ups if users dont see reports immediately they continue to click on them, generating more reports, which can have a huge impact on performance. Train people to look at their system monitor after running a report if you havent done so already. Be careful again with some reports they may not appear because they simply didnt have any data, they will appear as an error in the system monitor. Click on the detail tab on the report and it will tell you if it didnt run due to no records selected
Â
Running reports are a big part of performance with new installs. Sometimes people are on the system "just running reports and trackers" to learn. Make your users aware that they should only be running those reports that are needed. Again, look at your system monitor. If users are running the same reports consider archiving those reports so others can run them from the system monitor without having to recreate them
Â
If some of the issue is opening up dashboards, queries, trackers for the first time, have your users go into tools/options and set memory cache on those screens they use frequently. They will open up a lot quicker, but be careful not to have an individual user set more than about 5 of their favorite screens to use the cache option as it will reserve memory on their machine
Â
If certain reports can be run overnight or in the morning, off peak time (especially Gl reports) consider putting them on schedules and run them when there are few if any users on the server
Â
Make sure your APP servers are tuned correctly. There are tuning PDF documents if you need or work with Epicor technical support to make sure they are set correctly
Â
Look at your server and watch the performance monitor throughout the day. Look to see when peak demand is highest and what is consuming the most memory and CPU. If there are other processes running on the server that dont need to be make sure they are shut down as well
Â
Lastly, if you are running multiple sales order lines on sales order entry, Epicor can be very slow when you start to get over 100 lines on an order, If this is the case with you there are other suggestions which can be offered
Â
These are the basics to start with. Let me know if you would like more suggestions


--- On Thu, 7/2/09, leann_37 <lmarruffo@...> wrote:


From: leann_37 <lmarruffo@...>
Subject: [Vantage] vantage 8.03.407a speed very slow
To: vantage@yahoogroups.com
Date: Thursday, July 2, 2009, 7:00 PM








All,
We are running Citrix for the most part, but added a couple of stations running the client install in order to compare speed. At first, the client install was fast compared to Citrix, but it got slower across the day, and had more crashes. How are the crashes affecting client performance, if at all?
We just went live last weekend, and it is being compared to their old Dataworks. No one expects it to be as fast as dataworks- it does a lot more than we were asking of the old system, but we weren't really prepared for this type of slow performance.
Any opinions or suggestions would be appreciated!
Thanks!
- leAnn



















[Non-text portions of this message have been removed]
Mark,

Thank you so much! You hit on some of the things we do pretty
regularly- the folks who print pick slips are impatient. One of the
bigger challenges is to get folks to stop clicking in the screen. I have
an ISR (inside sales) who is so fast on the mouse and keyboard that
vantage can't keep up- she's not letting the system load what it needs
to go to the next buffered key stroke. They are coming off a very old
system, and those habits are going to die hard, I'm afraid. We will
check for the things you've described, though. We are already in the
process of moving to a totally separate test environment. It was a hard
battle getting them to understand why I needed it- maybe this will help
them understand.

Thanks again!

- leAnn





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Mark Wagner
Sent: Friday, July 03, 2009 7:01 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] vantage 8.03.407a speed very slow








Leann, there are a lot of variables that affect performance, whether
client based or Citrix or both. As you go throughout the day obviously
things will slow down as more people start to run more reports and in
your case, start to "explore" the system if you are a fairly new
install.

Some basic things to look at assuming you are running one server

Make sure all your app servers and databases are not running (i.e.
Train, Test, Pilot) except your production mfgsys database and related
app servers. If these other databases and app servers are running they
are consuming memory and should be shut down

Look at your system monitor. Are people running the same report over and
over again? Many times in new start ups if users dont see reports
immediately they continue to click on them, generating more reports,
which can have a huge impact on performance. Train people to look at
their system monitor after running a report if you havent done so
already. Be careful again with some reports they may not appear because
they simply didnt have any data, they will appear as an error in the
system monitor. Click on the detail tab on the report and it will tell
you if it didnt run due to no records selected

Running reports are a big part of performance with new installs.
Sometimes people are on the system "just running reports and trackers"
to learn. Make your users aware that they should only be running those
reports that are needed. Again, look at your system monitor. If users
are running the same reports consider archiving those reports so others
can run them from the system monitor without having to recreate them

If some of the issue is opening up dashboards, queries, trackers for the
first time, have your users go into tools/options and set memory cache
on those screens they use frequently. They will open up a lot quicker,
but be careful not to have an individual user set more than about 5 of
their favorite screens to use the cache option as it will reserve memory
on their machine

If certain reports can be run overnight or in the morning, off peak time
(especially Gl reports) consider putting them on schedules and run them
when there are few if any users on the server

Make sure your APP servers are tuned correctly. There are tuning PDF
documents if you need or work with Epicor technical support to make sure
they are set correctly

Look at your server and watch the performance monitor throughout the
day. Look to see when peak demand is highest and what is consuming the
most memory and CPU. If there are other processes running on the server
that dont need to be make sure they are shut down as well

Lastly, if you are running multiple sales order lines on sales order
entry, Epicor can be very slow when you start to get over 100 lines on
an order, If this is the case with you there are other suggestions which
can be offered

These are the basics to start with. Let me know if you would like more
suggestions

--- On Thu, 7/2/09, leann_37 <lmarruffo@...
<mailto:lmarruffo%40steren.com> > wrote:

From: leann_37 <lmarruffo@... <mailto:lmarruffo%40steren.com> >
Subject: [Vantage] vantage 8.03.407a speed very slow
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Date: Thursday, July 2, 2009, 7:00 PM

All,
We are running Citrix for the most part, but added a couple of stations
running the client install in order to compare speed. At first, the
client install was fast compared to Citrix, but it got slower across the
day, and had more crashes. How are the crashes affecting client
performance, if at all?
We just went live last weekend, and it is being compared to their old
Dataworks. No one expects it to be as fast as dataworks- it does a lot
more than we were asking of the old system, but we weren't really
prepared for this type of slow performance.
Any opinions or suggestions would be appreciated!
Thanks!
- leAnn

[Non-text portions of this message have been removed]





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This message has been scanned for malware by SurfControl plc. www.surfcontrol.com


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Glad to help, there are of course other things that can be done and should be looked at suc as your network environment (i.e. running gigabyte switching), your desktops running at least 1gb of memory, processors, etc that may or may not be warranted once the user environment is stabilized after go live
Â
If you have any other questions feel free to ask

--- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@...> wrote:


From: LeAnn Marruffo <lmarruffo@...>
Subject: RE: [Vantage] vantage 8.03.407a speed very slow
To: vantage@yahoogroups.com
Date: Monday, July 6, 2009, 12:37 AM








Mark,

Thank you so much! You hit on some of the things we do pretty
regularly- the folks who print pick slips are impatient. One of the
bigger challenges is to get folks to stop clicking in the screen. I have
an ISR (inside sales) who is so fast on the mouse and keyboard that
vantage can't keep up- she's not letting the system load what it needs
to go to the next buffered key stroke. They are coming off a very old
system, and those habits are going to die hard, I'm afraid. We will
check for the things you've described, though. We are already in the
process of moving to a totally separate test environment. It was a hard
battle getting them to understand why I needed it- maybe this will help
them understand.

Thanks again!

- leAnn

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of Mark Wagner
Sent: Friday, July 03, 2009 7:01 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] vantage 8.03.407a speed very slow

Leann, there are a lot of variables that affect performance, whether
client based or Citrix or both. As you go throughout the day obviously
things will slow down as more people start to run more reports and in
your case, start to "explore" the system if you are a fairly new
install.

Some basic things to look at assuming you are running one server

Make sure all your app servers and databases are not running (i.e.
Train, Test, Pilot) except your production mfgsys database and related
app servers. If these other databases and app servers are running they
are consuming memory and should be shut down

Look at your system monitor. Are people running the same report over and
over again? Many times in new start ups if users dont see reports
immediately they continue to click on them, generating more reports,
which can have a huge impact on performance. Train people to look at
their system monitor after running a report if you havent done so
already. Be careful again with some reports they may not appear because
they simply didnt have any data, they will appear as an error in the
system monitor. Click on the detail tab on the report and it will tell
you if it didnt run due to no records selected

Running reports are a big part of performance with new installs.
Sometimes people are on the system "just running reports and trackers"
to learn. Make your users aware that they should only be running those
reports that are needed. Again, look at your system monitor. If users
are running the same reports consider archiving those reports so others
can run them from the system monitor without having to recreate them

If some of the issue is opening up dashboards, queries, trackers for the
first time, have your users go into tools/options and set memory cache
on those screens they use frequently. They will open up a lot quicker,
but be careful not to have an individual user set more than about 5 of
their favorite screens to use the cache option as it will reserve memory
on their machine

If certain reports can be run overnight or in the morning, off peak time
(especially Gl reports) consider putting them on schedules and run them
when there are few if any users on the server

Make sure your APP servers are tuned correctly. There are tuning PDF
documents if you need or work with Epicor technical support to make sure
they are set correctly

Look at your server and watch the performance monitor throughout the
day. Look to see when peak demand is highest and what is consuming the
most memory and CPU. If there are other processes running on the server
that dont need to be make sure they are shut down as well

Lastly, if you are running multiple sales order lines on sales order
entry, Epicor can be very slow when you start to get over 100 lines on
an order, If this is the case with you there are other suggestions which
can be offered

These are the basics to start with. Let me know if you would like more
suggestions

--- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
<mailto:lmarruffo% 40steren. com> > wrote:

From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
Subject: [Vantage] vantage 8.03.407a speed very slow
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Date: Thursday, July 2, 2009, 7:00 PM

All,
We are running Citrix for the most part, but added a couple of stations
running the client install in order to compare speed. At first, the
client install was fast compared to Citrix, but it got slower across the
day, and had more crashes. How are the crashes affecting client
performance, if at all?
We just went live last weekend, and it is being compared to their old
Dataworks. No one expects it to be as fast as dataworks- it does a lot
more than we were asking of the old system, but we weren't really
prepared for this type of slow performance.
Any opinions or suggestions would be appreciated!
Thanks!
- leAnn

[Non-text portions of this message have been removed]

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<https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
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This message has been scanned for malware by SurfControl plc. www.surfcontrol. com

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[Non-text portions of this message have been removed]
For us at least with 8.03.405 MSSQL the thing that made the performance issue go away was to implement the nonclustered index schema changes and making the Progress schema holder database read-only. Once I did this performance improved considerably.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
    bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mark Wagner
Sent: Monday, July 06, 2009 9:26 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] vantage 8.03.407a speed very slow

Glad to help, there are of course other things that can be done and should be looked at suc as your network environment (i.e. running gigabyte switching), your desktops running at least 1gb of memory, processors, etc that may or may not be warranted once the user environment is stabilized after go live
Â
If you have any other questions feel free to ask

--- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@...> wrote:


From: LeAnn Marruffo <lmarruffo@...>
Subject: RE: [Vantage] vantage 8.03.407a speed very slow
To: vantage@yahoogroups.com
Date: Monday, July 6, 2009, 12:37 AM








Mark,

Thank you so much! You hit on some of the things we do pretty
regularly- the folks who print pick slips are impatient. One of the
bigger challenges is to get folks to stop clicking in the screen. I have
an ISR (inside sales) who is so fast on the mouse and keyboard that
vantage can't keep up- she's not letting the system load what it needs
to go to the next buffered key stroke. They are coming off a very old
system, and those habits are going to die hard, I'm afraid. We will
check for the things you've described, though. We are already in the
process of moving to a totally separate test environment. It was a hard
battle getting them to understand why I needed it- maybe this will help
them understand.

Thanks again!

- leAnn

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of Mark Wagner
Sent: Friday, July 03, 2009 7:01 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] vantage 8.03.407a speed very slow

Leann, there are a lot of variables that affect performance, whether
client based or Citrix or both. As you go throughout the day obviously
things will slow down as more people start to run more reports and in
your case, start to "explore" the system if you are a fairly new
install.

Some basic things to look at assuming you are running one server

Make sure all your app servers and databases are not running (i.e.
Train, Test, Pilot) except your production mfgsys database and related
app servers. If these other databases and app servers are running they
are consuming memory and should be shut down

Look at your system monitor. Are people running the same report over and
over again? Many times in new start ups if users dont see reports
immediately they continue to click on them, generating more reports,
which can have a huge impact on performance. Train people to look at
their system monitor after running a report if you havent done so
already. Be careful again with some reports they may not appear because
they simply didnt have any data, they will appear as an error in the
system monitor. Click on the detail tab on the report and it will tell
you if it didnt run due to no records selected

Running reports are a big part of performance with new installs.
Sometimes people are on the system "just running reports and trackers"
to learn. Make your users aware that they should only be running those
reports that are needed. Again, look at your system monitor. If users
are running the same reports consider archiving those reports so others
can run them from the system monitor without having to recreate them

If some of the issue is opening up dashboards, queries, trackers for the
first time, have your users go into tools/options and set memory cache
on those screens they use frequently. They will open up a lot quicker,
but be careful not to have an individual user set more than about 5 of
their favorite screens to use the cache option as it will reserve memory
on their machine

If certain reports can be run overnight or in the morning, off peak time
(especially Gl reports) consider putting them on schedules and run them
when there are few if any users on the server

Make sure your APP servers are tuned correctly. There are tuning PDF
documents if you need or work with Epicor technical support to make sure
they are set correctly

Look at your server and watch the performance monitor throughout the
day. Look to see when peak demand is highest and what is consuming the
most memory and CPU. If there are other processes running on the server
that dont need to be make sure they are shut down as well

Lastly, if you are running multiple sales order lines on sales order
entry, Epicor can be very slow when you start to get over 100 lines on
an order, If this is the case with you there are other suggestions which
can be offered

These are the basics to start with. Let me know if you would like more
suggestions

--- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
<mailto:lmarruffo% 40steren. com> > wrote:

From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
Subject: [Vantage] vantage 8.03.407a speed very slow
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Date: Thursday, July 2, 2009, 7:00 PM

All,
We are running Citrix for the most part, but added a couple of stations
running the client install in order to compare speed. At first, the
client install was fast compared to Citrix, but it got slower across the
day, and had more crashes. How are the crashes affecting client
performance, if at all?
We just went live last weekend, and it is being compared to their old
Dataworks. No one expects it to be as fast as dataworks- it does a lot
more than we were asking of the old system, but we weren't really
prepared for this type of slow performance.
Any opinions or suggestions would be appreciated!
Thanks!
- leAnn

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------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
I very carefully followed the support document on how to make the schema holder read only but after that the app servers would never start. Any advice on what procedure worked for you? Was the non-clustered index a part of that as well, I'm not sure I remember that. I'm on .407 don't know if that makes any difference.

-Ramsey


--- In vantage@yahoogroups.com, "Brian W. Spolarich " <bspolarich@...> wrote:
>
> For us at least with 8.03.405 MSSQL the thing that made the performance issue go away was to implement the nonclustered index schema changes and making the Progress schema holder database read-only. Once I did this performance improved considerably.
>
> -bws
>
> --
> Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
> Â Â Â Â bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mark Wagner
> Sent: Monday, July 06, 2009 9:26 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
>
> Glad to help, there are of course other things that can be done and should be looked at suc as your network environment (i.e. running gigabyte switching), your desktops running at least 1gb of memory, processors, etc that may or may not be warranted once the user environment is stabilized after go live
> Â
> If you have any other questions feel free to ask
>
> --- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@...> wrote:
>
>
> From: LeAnn Marruffo <lmarruffo@...>
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups.com
> Date: Monday, July 6, 2009, 12:37 AM
>
>
>
>
>
>
>
>
> Mark,
>
> Thank you so much! You hit on some of the things we do pretty
> regularly- the folks who print pick slips are impatient. One of the
> bigger challenges is to get folks to stop clicking in the screen. I have
> an ISR (inside sales) who is so fast on the mouse and keyboard that
> vantage can't keep up- she's not letting the system load what it needs
> to go to the next buffered key stroke. They are coming off a very old
> system, and those habits are going to die hard, I'm afraid. We will
> check for the things you've described, though. We are already in the
> process of moving to a totally separate test environment. It was a hard
> battle getting them to understand why I needed it- maybe this will help
> them understand.
>
> Thanks again!
>
> - leAnn
>
> From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
> Of Mark Wagner
> Sent: Friday, July 03, 2009 7:01 AM
> To: vantage@yahoogroups .com
> Subject: Re: [Vantage] vantage 8.03.407a speed very slow
>
> Leann, there are a lot of variables that affect performance, whether
> client based or Citrix or both. As you go throughout the day obviously
> things will slow down as more people start to run more reports and in
> your case, start to "explore" the system if you are a fairly new
> install.
>
> Some basic things to look at assuming you are running one server
>
> Make sure all your app servers and databases are not running (i.e.
> Train, Test, Pilot) except your production mfgsys database and related
> app servers. If these other databases and app servers are running they
> are consuming memory and should be shut down
>
> Look at your system monitor. Are people running the same report over and
> over again? Many times in new start ups if users dont see reports
> immediately they continue to click on them, generating more reports,
> which can have a huge impact on performance. Train people to look at
> their system monitor after running a report if you havent done so
> already. Be careful again with some reports they may not appear because
> they simply didnt have any data, they will appear as an error in the
> system monitor. Click on the detail tab on the report and it will tell
> you if it didnt run due to no records selected
>
> Running reports are a big part of performance with new installs.
> Sometimes people are on the system "just running reports and trackers"
> to learn. Make your users aware that they should only be running those
> reports that are needed. Again, look at your system monitor. If users
> are running the same reports consider archiving those reports so others
> can run them from the system monitor without having to recreate them
>
> If some of the issue is opening up dashboards, queries, trackers for the
> first time, have your users go into tools/options and set memory cache
> on those screens they use frequently. They will open up a lot quicker,
> but be careful not to have an individual user set more than about 5 of
> their favorite screens to use the cache option as it will reserve memory
> on their machine
>
> If certain reports can be run overnight or in the morning, off peak time
> (especially Gl reports) consider putting them on schedules and run them
> when there are few if any users on the server
>
> Make sure your APP servers are tuned correctly. There are tuning PDF
> documents if you need or work with Epicor technical support to make sure
> they are set correctly
>
> Look at your server and watch the performance monitor throughout the
> day. Look to see when peak demand is highest and what is consuming the
> most memory and CPU. If there are other processes running on the server
> that dont need to be make sure they are shut down as well
>
> Lastly, if you are running multiple sales order lines on sales order
> entry, Epicor can be very slow when you start to get over 100 lines on
> an order, If this is the case with you there are other suggestions which
> can be offered
>
> These are the basics to start with. Let me know if you would like more
> suggestions
>
> --- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
> <mailto:lmarruffo% 40steren. com> > wrote:
>
> From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
> Subject: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> Date: Thursday, July 2, 2009, 7:00 PM
>
> All,
> We are running Citrix for the most part, but added a couple of stations
> running the client install in order to compare speed. At first, the
> client install was fast compared to Citrix, but it got slower across the
> day, and had more crashes. How are the crashes affecting client
> performance, if at all?
> We just went live last weekend, and it is being compared to their old
> Dataworks. No one expects it to be as fast as dataworks- it does a lot
> more than we were asking of the old system, but we weren't really
> prepared for this type of slow performance.
> Any opinions or suggestions would be appreciated!
> Thanks!
> - leAnn
>
> [Non-text portions of this message have been removed]
>
> Click here
> <https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
> AIlFt!onkasiaXMFXb7 5eO8hE!qwbbbTlit LRkMuvIdUTQ= => to report this email
> as spam.
>
> This message has been scanned for malware by SurfControl plc. www.surfcontrol. com
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
The service-pack level shouldn't matter. The issues are the same.

The read-only schema holder change is a big improvement, particularly for reports and sales order entry screens (at least for us).

It took a bit of tinkering to get the appservers to start as I mis-read the .pf settings a couple of times. Once I did it correctly it worked as expected.

Basically you purge the transactions from the Progress database, make the files read-only, and then tell the appserver in its .pf file about the new changes.

The nonclustered index thing is separate, but also included in the SQL performance tuning guide. You basically run a bunch of ALTER statements against the DB and it changes the properties of the table indexes which improves INSERT performance if I remember correctly. You can verify whether its been done by looking at the Unique flag on the <tablename>#_#progress_recid index:

You can verify that the index script was run. To do this:
1. Launch SQL Server Management Studio.
2. Connect to the server.
3. In the Object Explorer, navigate to: Database > Mfgsys803 > Tables > dbo.AbcCode > Indexes
4. Right-click on abccode#_#progress_recid.
5. From the context menu, select Properties.
6. If the Unique check box is selected, the index script has not run.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
    bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of alldoneprojects
Sent: Tuesday, July 07, 2009 10:14 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: vantage 8.03.407a speed very slow

I very carefully followed the support document on how to make the schema holder read only but after that the app servers would never start. Any advice on what procedure worked for you? Was the non-clustered index a part of that as well, I'm not sure I remember that. I'm on .407 don't know if that makes any difference.

-Ramsey


--- In vantage@yahoogroups.com, "Brian W. Spolarich " <bspolarich@...> wrote:
>
> For us at least with 8.03.405 MSSQL the thing that made the performance issue go away was to implement the nonclustered index schema changes and making the Progress schema holder database read-only. Once I did this performance improved considerably.
>
> -bws
>
> --
> Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
> Â Â Â Â bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mark Wagner
> Sent: Monday, July 06, 2009 9:26 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
>
> Glad to help, there are of course other things that can be done and should be looked at suc as your network environment (i.e. running gigabyte switching), your desktops running at least 1gb of memory, processors, etc that may or may not be warranted once the user environment is stabilized after go live
> Â
> If you have any other questions feel free to ask
>
> --- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@...> wrote:
>
>
> From: LeAnn Marruffo <lmarruffo@...>
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups.com
> Date: Monday, July 6, 2009, 12:37 AM
>
>
>
>
>
>
>
>
> Mark,
>
> Thank you so much! You hit on some of the things we do pretty
> regularly- the folks who print pick slips are impatient. One of the
> bigger challenges is to get folks to stop clicking in the screen. I have
> an ISR (inside sales) who is so fast on the mouse and keyboard that
> vantage can't keep up- she's not letting the system load what it needs
> to go to the next buffered key stroke. They are coming off a very old
> system, and those habits are going to die hard, I'm afraid. We will
> check for the things you've described, though. We are already in the
> process of moving to a totally separate test environment. It was a hard
> battle getting them to understand why I needed it- maybe this will help
> them understand.
>
> Thanks again!
>
> - leAnn
>
> From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
> Of Mark Wagner
> Sent: Friday, July 03, 2009 7:01 AM
> To: vantage@yahoogroups .com
> Subject: Re: [Vantage] vantage 8.03.407a speed very slow
>
> Leann, there are a lot of variables that affect performance, whether
> client based or Citrix or both. As you go throughout the day obviously
> things will slow down as more people start to run more reports and in
> your case, start to "explore" the system if you are a fairly new
> install.
>
> Some basic things to look at assuming you are running one server
>
> Make sure all your app servers and databases are not running (i.e.
> Train, Test, Pilot) except your production mfgsys database and related
> app servers. If these other databases and app servers are running they
> are consuming memory and should be shut down
>
> Look at your system monitor. Are people running the same report over and
> over again? Many times in new start ups if users dont see reports
> immediately they continue to click on them, generating more reports,
> which can have a huge impact on performance. Train people to look at
> their system monitor after running a report if you havent done so
> already. Be careful again with some reports they may not appear because
> they simply didnt have any data, they will appear as an error in the
> system monitor. Click on the detail tab on the report and it will tell
> you if it didnt run due to no records selected
>
> Running reports are a big part of performance with new installs.
> Sometimes people are on the system "just running reports and trackers"
> to learn. Make your users aware that they should only be running those
> reports that are needed. Again, look at your system monitor. If users
> are running the same reports consider archiving those reports so others
> can run them from the system monitor without having to recreate them
>
> If some of the issue is opening up dashboards, queries, trackers for the
> first time, have your users go into tools/options and set memory cache
> on those screens they use frequently. They will open up a lot quicker,
> but be careful not to have an individual user set more than about 5 of
> their favorite screens to use the cache option as it will reserve memory
> on their machine
>
> If certain reports can be run overnight or in the morning, off peak time
> (especially Gl reports) consider putting them on schedules and run them
> when there are few if any users on the server
>
> Make sure your APP servers are tuned correctly. There are tuning PDF
> documents if you need or work with Epicor technical support to make sure
> they are set correctly
>
> Look at your server and watch the performance monitor throughout the
> day. Look to see when peak demand is highest and what is consuming the
> most memory and CPU. If there are other processes running on the server
> that dont need to be make sure they are shut down as well
>
> Lastly, if you are running multiple sales order lines on sales order
> entry, Epicor can be very slow when you start to get over 100 lines on
> an order, If this is the case with you there are other suggestions which
> can be offered
>
> These are the basics to start with. Let me know if you would like more
> suggestions
>
> --- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
> <mailto:lmarruffo% 40steren. com> > wrote:
>
> From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
> Subject: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> Date: Thursday, July 2, 2009, 7:00 PM
>
> All,
> We are running Citrix for the most part, but added a couple of stations
> running the client install in order to compare speed. At first, the
> client install was fast compared to Citrix, but it got slower across the
> day, and had more crashes. How are the crashes affecting client
> performance, if at all?
> We just went live last weekend, and it is being compared to their old
> Dataworks. No one expects it to be as fast as dataworks- it does a lot
> more than we were asking of the old system, but we weren't really
> prepared for this type of slow performance.
> Any opinions or suggestions would be appreciated!
> Thanks!
> - leAnn
>
> [Non-text portions of this message have been removed]
>
> Click here
> <https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
> AIlFt!onkasiaXMFXb7 5eO8hE!qwbbbTlit LRkMuvIdUTQ= => to report this email
> as spam.
>
> This message has been scanned for malware by SurfControl plc. www.surfcontrol. com
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>




------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
This is another "fix" for SQL regarding page locks on the clustered indexes. On each of the clustered indexes on the tables below Page Locks is set to ON. I had many issues with MRP and this fixed it. I'm 8.03.404B.

/*
Epicor Software Corp.,

Assumption:
--> Applies to Vantage 8.03.4XX
--> SQL Server 2005

Dt: Feb 27 2009

For specific tables, this script disables ALLOW_PAGE_LOCKS to off.

Steps to run this script:
1) Open SQL Management Studio and connect to the SQL Server instance where Vantage SQL db is hosted.
2) Open this file via the SQL Management Studio
3) Select the database for Vantage 8.03.4XX e.g. Mfgsys803
4) Run this script by pressing Execute button

*/
alter index jobasm on dbo.jobasmbl set (ALLOW_PAGE_LOCKS = OFF)
alter index jobnum on dbo.jobhead set (ALLOW_PAGE_LOCKS = OFF)
alter index jobasmseq on dbo.joboper set (ALLOW_PAGE_LOCKS = OFF)
alter index jobpart on dbo.jobpart set (ALLOW_PAGE_LOCKS = OFF)
alter index jobasmseq on dbo.JobMtl set (ALLOW_PAGE_LOCKS = OFF)
alter index primindx on dbo.patchfld set (ALLOW_PAGE_LOCKS = OFF)
alter index resgrpresdate on dbo.shopload set (ALLOW_PAGE_LOCKS = OFF)
alter index sugnum on dbo.sugpodtl set (ALLOW_PAGE_LOCKS = OFF)
alter index ponum on dbo.sugpochg set (ALLOW_PAGE_LOCKS = OFF)
alter index idxprimary on dbo.systask set (ALLOW_PAGE_LOCKS = OFF)
alter index typpartdate on dbo.partdtl set (ALLOW_PAGE_LOCKS = OFF)




-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Brian W. Spolarich
Sent: Tuesday, July 07, 2009 11:03 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: vantage 8.03.407a speed very slow

The service-pack level shouldn't matter. The issues are the same.

The read-only schema holder change is a big improvement, particularly for reports and sales order entry screens (at least for us).

It took a bit of tinkering to get the appservers to start as I mis-read the .pf settings a couple of times. Once I did it correctly it worked as expected.

Basically you purge the transactions from the Progress database, make the files read-only, and then tell the appserver in its .pf file about the new changes.

The nonclustered index thing is separate, but also included in the SQL performance tuning guide. You basically run a bunch of ALTER statements against the DB and it changes the properties of the table indexes which improves INSERT performance if I remember correctly. You can verify whether its been done by looking at the Unique flag on the <tablename>#_#progress_recid index:

You can verify that the index script was run. To do this:
1. Launch SQL Server Management Studio.
2. Connect to the server.
3. In the Object Explorer, navigate to: Database > Mfgsys803 > Tables > dbo.AbcCode > Indexes
4. Right-click on abccode#_#progress_recid.
5. From the context menu, select Properties.
6. If the Unique check box is selected, the index script has not run.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
    bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of alldoneprojects
Sent: Tuesday, July 07, 2009 10:14 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: vantage 8.03.407a speed very slow

I very carefully followed the support document on how to make the schema holder read only but after that the app servers would never start. Any advice on what procedure worked for you? Was the non-clustered index a part of that as well, I'm not sure I remember that. I'm on .407 don't know if that makes any difference.

-Ramsey


--- In vantage@yahoogroups.com, "Brian W. Spolarich " <bspolarich@...> wrote:
>
> For us at least with 8.03.405 MSSQL the thing that made the performance issue go away was to implement the nonclustered index schema changes and making the Progress schema holder database read-only. Once I did this performance improved considerably.
>
> -bws
>
> --
> Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
> Â Â Â Â bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mark Wagner
> Sent: Monday, July 06, 2009 9:26 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
>
> Glad to help, there are of course other things that can be done and should be looked at suc as your network environment (i.e. running gigabyte switching), your desktops running at least 1gb of memory, processors, etc that may or may not be warranted once the user environment is stabilized after go live
> Â
> If you have any other questions feel free to ask
>
> --- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@...> wrote:
>
>
> From: LeAnn Marruffo <lmarruffo@...>
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups.com
> Date: Monday, July 6, 2009, 12:37 AM
>
>
>
>
>
>
>
>
> Mark,
>
> Thank you so much! You hit on some of the things we do pretty
> regularly- the folks who print pick slips are impatient. One of the
> bigger challenges is to get folks to stop clicking in the screen. I have
> an ISR (inside sales) who is so fast on the mouse and keyboard that
> vantage can't keep up- she's not letting the system load what it needs
> to go to the next buffered key stroke. They are coming off a very old
> system, and those habits are going to die hard, I'm afraid. We will
> check for the things you've described, though. We are already in the
> process of moving to a totally separate test environment. It was a hard
> battle getting them to understand why I needed it- maybe this will help
> them understand.
>
> Thanks again!
>
> - leAnn
>
> From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
> Of Mark Wagner
> Sent: Friday, July 03, 2009 7:01 AM
> To: vantage@yahoogroups .com
> Subject: Re: [Vantage] vantage 8.03.407a speed very slow
>
> Leann, there are a lot of variables that affect performance, whether
> client based or Citrix or both. As you go throughout the day obviously
> things will slow down as more people start to run more reports and in
> your case, start to "explore" the system if you are a fairly new
> install.
>
> Some basic things to look at assuming you are running one server
>
> Make sure all your app servers and databases are not running (i.e.
> Train, Test, Pilot) except your production mfgsys database and related
> app servers. If these other databases and app servers are running they
> are consuming memory and should be shut down
>
> Look at your system monitor. Are people running the same report over and
> over again? Many times in new start ups if users dont see reports
> immediately they continue to click on them, generating more reports,
> which can have a huge impact on performance. Train people to look at
> their system monitor after running a report if you havent done so
> already. Be careful again with some reports they may not appear because
> they simply didnt have any data, they will appear as an error in the
> system monitor. Click on the detail tab on the report and it will tell
> you if it didnt run due to no records selected
>
> Running reports are a big part of performance with new installs.
> Sometimes people are on the system "just running reports and trackers"
> to learn. Make your users aware that they should only be running those
> reports that are needed. Again, look at your system monitor. If users
> are running the same reports consider archiving those reports so others
> can run them from the system monitor without having to recreate them
>
> If some of the issue is opening up dashboards, queries, trackers for the
> first time, have your users go into tools/options and set memory cache
> on those screens they use frequently. They will open up a lot quicker,
> but be careful not to have an individual user set more than about 5 of
> their favorite screens to use the cache option as it will reserve memory
> on their machine
>
> If certain reports can be run overnight or in the morning, off peak time
> (especially Gl reports) consider putting them on schedules and run them
> when there are few if any users on the server
>
> Make sure your APP servers are tuned correctly. There are tuning PDF
> documents if you need or work with Epicor technical support to make sure
> they are set correctly
>
> Look at your server and watch the performance monitor throughout the
> day. Look to see when peak demand is highest and what is consuming the
> most memory and CPU. If there are other processes running on the server
> that dont need to be make sure they are shut down as well
>
> Lastly, if you are running multiple sales order lines on sales order
> entry, Epicor can be very slow when you start to get over 100 lines on
> an order, If this is the case with you there are other suggestions which
> can be offered
>
> These are the basics to start with. Let me know if you would like more
> suggestions
>
> --- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
> <mailto:lmarruffo% 40steren. com> > wrote:
>
> From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
> Subject: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> Date: Thursday, July 2, 2009, 7:00 PM
>
> All,
> We are running Citrix for the most part, but added a couple of stations
> running the client install in order to compare speed. At first, the
> client install was fast compared to Citrix, but it got slower across the
> day, and had more crashes. How are the crashes affecting client
> performance, if at all?
> We just went live last weekend, and it is being compared to their old
> Dataworks. No one expects it to be as fast as dataworks- it does a lot
> more than we were asking of the old system, but we weren't really
> prepared for this type of slow performance.
> Any opinions or suggestions would be appreciated!
> Thanks!
> - leAnn
>
> [Non-text portions of this message have been removed]
>
> Click here
> <https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
> AIlFt!onkasiaXMFXb7 5eO8hE!qwbbbTlit LRkMuvIdUTQ= => to report this email
> as spam.
>
> This message has been scanned for malware by SurfControl plc. www.surfcontrol. com
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>




------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links





------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
If you are using Open4 you can't set your database to read only. Open4 will
not work with a read only database.

Jeff



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Brian W. Spolarich
Sent: Tuesday, July 07, 2009 11:03 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: vantage 8.03.407a speed very slow








The service-pack level shouldn't matter. The issues are the same.

The read-only schema holder change is a big improvement, particularly for
reports and sales order entry screens (at least for us).

It took a bit of tinkering to get the appservers to start as I mis-read the
.pf settings a couple of times. Once I did it correctly it worked as
expected.

Basically you purge the transactions from the Progress database, make the
files read-only, and then tell the appserver in its .pf file about the new
changes.

The nonclustered index thing is separate, but also included in the SQL
performance tuning guide. You basically run a bunch of ALTER statements
against the DB and it changes the properties of the table indexes which
improves INSERT performance if I remember correctly. You can verify whether
its been done by looking at the Unique flag on the
<tablename>#_#progress_recid index:

You can verify that the index script was run. To do this:
1. Launch SQL Server Management Studio.
2. Connect to the server.
3. In the Object Explorer, navigate to: Database > Mfgsys803 > Tables >
dbo.AbcCode > Indexes
4. Right-click on abccode#_#progress_recid.
5. From the context menu, select Properties.
6. If the Unique check box is selected, the index script has not run.

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
Picometrix
bspolarich@...
<mailto:bspolarich%40advancedphotonix.com> ~ 734-864-5618 ~
www.advancedphotonix.com

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of alldoneprojects
Sent: Tuesday, July 07, 2009 10:14 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: vantage 8.03.407a speed very slow

I very carefully followed the support document on how to make the schema
holder read only but after that the app servers would never start. Any
advice on what procedure worked for you? Was the non-clustered index a part
of that as well, I'm not sure I remember that. I'm on .407 don't know if
that makes any difference.

-Ramsey

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , "Brian
W. Spolarich " <bspolarich@...> wrote:
>
> For us at least with 8.03.405 MSSQL the thing that made the performance
issue go away was to implement the nonclustered index schema changes and
making the Progress schema holder database read-only. Once I did this
performance improved considerably.
>
> -bws
>
> --
> Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix /
Picometrix
> bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of Mark Wagner
> Sent: Monday, July 06, 2009 9:26 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
>
> Glad to help, there are of course other things that can be done and should
be looked at suc as your network environment (i.e. running gigabyte
switching), your desktops running at least 1gb of memory, processors, etc
that may or may not be warranted once the user environment is stabilized
after go live
>
> If you have any other questions feel free to ask
>
> --- On Mon, 7/6/09, LeAnn Marruffo <lmarruffo@...> wrote:
>
>
> From: LeAnn Marruffo <lmarruffo@...>
> Subject: RE: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Date: Monday, July 6, 2009, 12:37 AM
>
>
>
>
>
>
>
>
> Mark,
>
> Thank you so much! You hit on some of the things we do pretty
> regularly- the folks who print pick slips are impatient. One of the
> bigger challenges is to get folks to stop clicking in the screen. I have
> an ISR (inside sales) who is so fast on the mouse and keyboard that
> vantage can't keep up- she's not letting the system load what it needs
> to go to the next buffered key stroke. They are coming off a very old
> system, and those habits are going to die hard, I'm afraid. We will
> check for the things you've described, though. We are already in the
> process of moving to a totally separate test environment. It was a hard
> battle getting them to understand why I needed it- maybe this will help
> them understand.
>
> Thanks again!
>
> - leAnn
>
> From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
> Of Mark Wagner
> Sent: Friday, July 03, 2009 7:01 AM
> To: vantage@yahoogroups .com
> Subject: Re: [Vantage] vantage 8.03.407a speed very slow
>
> Leann, there are a lot of variables that affect performance, whether
> client based or Citrix or both. As you go throughout the day obviously
> things will slow down as more people start to run more reports and in
> your case, start to "explore" the system if you are a fairly new
> install.
>
> Some basic things to look at assuming you are running one server
>
> Make sure all your app servers and databases are not running (i.e.
> Train, Test, Pilot) except your production mfgsys database and related
> app servers. If these other databases and app servers are running they
> are consuming memory and should be shut down
>
> Look at your system monitor. Are people running the same report over and
> over again? Many times in new start ups if users dont see reports
> immediately they continue to click on them, generating more reports,
> which can have a huge impact on performance. Train people to look at
> their system monitor after running a report if you havent done so
> already. Be careful again with some reports they may not appear because
> they simply didnt have any data, they will appear as an error in the
> system monitor. Click on the detail tab on the report and it will tell
> you if it didnt run due to no records selected
>
> Running reports are a big part of performance with new installs.
> Sometimes people are on the system "just running reports and trackers"
> to learn. Make your users aware that they should only be running those
> reports that are needed. Again, look at your system monitor. If users
> are running the same reports consider archiving those reports so others
> can run them from the system monitor without having to recreate them
>
> If some of the issue is opening up dashboards, queries, trackers for the
> first time, have your users go into tools/options and set memory cache
> on those screens they use frequently. They will open up a lot quicker,
> but be careful not to have an individual user set more than about 5 of
> their favorite screens to use the cache option as it will reserve memory
> on their machine
>
> If certain reports can be run overnight or in the morning, off peak time
> (especially Gl reports) consider putting them on schedules and run them
> when there are few if any users on the server
>
> Make sure your APP servers are tuned correctly. There are tuning PDF
> documents if you need or work with Epicor technical support to make sure
> they are set correctly
>
> Look at your server and watch the performance monitor throughout the
> day. Look to see when peak demand is highest and what is consuming the
> most memory and CPU. If there are other processes running on the server
> that dont need to be make sure they are shut down as well
>
> Lastly, if you are running multiple sales order lines on sales order
> entry, Epicor can be very slow when you start to get over 100 lines on
> an order, If this is the case with you there are other suggestions which
> can be offered
>
> These are the basics to start with. Let me know if you would like more
> suggestions
>
> --- On Thu, 7/2/09, leann_37 <lmarruffo@steren. com
> <mailto:lmarruffo% 40steren. com> > wrote:
>
> From: leann_37 <lmarruffo@steren. com <mailto:lmarruffo% 40steren. com> >
> Subject: [Vantage] vantage 8.03.407a speed very slow
> To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> Date: Thursday, July 2, 2009, 7:00 PM
>
> All,
> We are running Citrix for the most part, but added a couple of stations
> running the client install in order to compare speed. At first, the
> client install was fast compared to Citrix, but it got slower across the
> day, and had more crashes. How are the crashes affecting client
> performance, if at all?
> We just went live last weekend, and it is being compared to their old
> Dataworks. No one expects it to be as fast as dataworks- it does a lot
> more than we were asking of the old system, but we weren't really
> prepared for this type of slow performance.
> Any opinions or suggestions would be appreciated!
> Thanks!
> - leAnn
>
> [Non-text portions of this message have been removed]
>
> Click here
> <https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
> AIlFt!onkasiaXMFXb7 5eO8hE!qwbbbTlit LRkMuvIdUTQ= => to report this email
> as spam.
>
> This message has been scanned for malware by SurfControl plc.
www.surfcontrol. com
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links





[Non-text portions of this message have been removed]