What are the exact key strokes used to freeze Vantage, Module, Screens,
Fields, etc...?
Is it repeatable?
Patrick
-----Original Message-----
From: Paul Whittle [mailto:pwhittle@...]
Sent: Wednesday, March 16, 2005 3:14 AM
To: vantage@yahoogroups.com
Subject: RE:[Vantage] Vantage freezing up randomly
We are on 5.2, and have one workstation in particular that freezes Vantage,
but it doesn't need to be printing anything to do it!
We formatted and reloaded the box and it got no better.
Best regards
Paul Whittle
Business Process (Quality) Manager
Jiskoot Autocontrol Ltd
Tunbridge Wells
Kent TN1 2DJ UK
Direct Line +44 (0)1892 779975
Switchboard +44 (0)1892 518000
Fax +44 (0)1892 518100
www.jiskoot.com <http://www.jiskoot.com/>
-----Original Message-----
From: Susan Iverson [mailto:siverson@...]
Sent: 15 March 2005 22:42
To: vantage@yahoogroups.com
Subject: ***RE: [Vantage] Vantage freezing up randomly
Since we just went Live our users are complaining about this consistently. I
had to go the Dentist yesterday so was not able to assist a user after
Vantage froze up on her. She tried the "end task"
option but without any luck. She was locked out for over an hour. Not very
efficient.
We love this program - it's so much better than our last one but at least
the last one never locked up or knocked us out on a consistent basis. And,
table locks can hang until the user logs out of Vantage sometimes.
Sue
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 12:59 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
I think this is a great idea (to compile everyone's information and look for
similarities or at least let it be know that this is common issue among many
users). I would be happy to volunteer to compile the information and call
it into tech support / my account rep / or whoever I need to at vantage to
get it taken seriously as a problem that we need help with. They actually
told me there are no known issues like this (at least on 5.2 which I am on),
so it really sounds like there is a communication issue with how they record
and track these things...
--------------------------
Company Name and Site ID:
Server OS:
Workstation configuration:
Vantage Version and patch level:
Crystal reports installed: What version:
Progress version and patch level:
What other applications are running when these lockups occur:
Lock-ups occur during crystal printing:
Lock-ups occur at other non-printing times using software (give examples if
you have found any pattern):
Do problem(s) occur on server as well as workstation(s):
Any error messages:
System freezes and requires end-task:
System locks and requires promon end session:
System just kicks you out with no lock-up, no error, no warning:
Vantage db locks and requires server reboot:
---------------------------
If anyone can think of other items that might be relevant to system config
or diagnosis, please advise and let's work together to compile a list to
help get this resolved.
-----Original Message-----
From: Darren Mann [mailto:dmann@...]
Sent: March 15, 2005 11:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
first place to start would be to find some common ground in these
workstations that are having a problem....there seems to be a bunch.
Epicor
has been aware of these issues for a long time.
What OS?
Workstation configuration?
Vantage Version and patch level?
Crystal reports installed? What version?
Progress version and patch level?
What other applications are running when these lockups occur?
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 9:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
My workstation is windows 2000
-----Original Message-----
From: Darren Mann [mailto:dmann@...]
Sent: March 15, 2005 10:48 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
Are all these workstations that are locking up running XP??
-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: Tuesday, March 15, 2005 8:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.
Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly
Hi,
Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!
Thanks for any advice or input!
-Sarah
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
< http://groups.yahoo.com/group/vantage/files/
<http://groups.yahoo.com/group/vantage/files/> >
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Yahoo! Groups Sponsor
ADVERTISEMENT
click here
< http://us.ard.yahoo.com/SIG=129q1gi9p/M=298184.6018725.7038619.3001176/
<http://us.ard.yahoo.com/SIG=129q1gi9p/M=298184.6018725.7038619.3001176/>
D=groups/S=1705007183:HM/EXP=1111006761/A=2593423/R=0/SIG=11el9gslf/*htt
p:/www.netflix.com/Default?mqso=60190075>
< http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=group
<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=group>
s/S=:HM/A=2593423/rand=728421815>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
<http://groups.yahoo.com/group/vantage/>
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service < http://docs.yahoo.com/info/terms/
<http://docs.yahoo.com/info/terms/> > .
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=1291f33pe/M=298184.6018725.7038619.3001176/D=gr
oups/S=1705007183:HM/EXP=1111012948/A=2593423/R=0/SIG=11el9gslf/*http://www.
netflix.com/Default?mqso=60190075> click here
<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=groups/S=
:HM/A=2593423/rand=207437176>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
<http://groups.yahoo.com/group/vantage/>
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
----------
On-Line API/ISO custody transfer sampling standards tutorial
Click the following link - http://www.jiskoot.com/NetsiteCMS.php?pageid=18
This email transmission is confidential and intended solely for the person
or organisation to whom it is addressed. If you are not the intended
recipient, you must not copy, distribute or disseminate the information, or
take any action in reliance of it.Any views expressed in this message are
those of the individual sender, except where the sender specifically states
them to be the views of any organisation or employer. If you have received
this message in error, do not open any attachment but please notify the
sender (above) deleting this message from your system. Please rely on your
own virus check no responsibility is taken by the sender for any damage
rising out of any bug or virus infection.
This message has been scanned by F-Secure AntiVirus for mail.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Fields, etc...?
Is it repeatable?
Patrick
-----Original Message-----
From: Paul Whittle [mailto:pwhittle@...]
Sent: Wednesday, March 16, 2005 3:14 AM
To: vantage@yahoogroups.com
Subject: RE:[Vantage] Vantage freezing up randomly
We are on 5.2, and have one workstation in particular that freezes Vantage,
but it doesn't need to be printing anything to do it!
We formatted and reloaded the box and it got no better.
Best regards
Paul Whittle
Business Process (Quality) Manager
Jiskoot Autocontrol Ltd
Tunbridge Wells
Kent TN1 2DJ UK
Direct Line +44 (0)1892 779975
Switchboard +44 (0)1892 518000
Fax +44 (0)1892 518100
www.jiskoot.com <http://www.jiskoot.com/>
-----Original Message-----
From: Susan Iverson [mailto:siverson@...]
Sent: 15 March 2005 22:42
To: vantage@yahoogroups.com
Subject: ***RE: [Vantage] Vantage freezing up randomly
Since we just went Live our users are complaining about this consistently. I
had to go the Dentist yesterday so was not able to assist a user after
Vantage froze up on her. She tried the "end task"
option but without any luck. She was locked out for over an hour. Not very
efficient.
We love this program - it's so much better than our last one but at least
the last one never locked up or knocked us out on a consistent basis. And,
table locks can hang until the user logs out of Vantage sometimes.
Sue
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 12:59 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
I think this is a great idea (to compile everyone's information and look for
similarities or at least let it be know that this is common issue among many
users). I would be happy to volunteer to compile the information and call
it into tech support / my account rep / or whoever I need to at vantage to
get it taken seriously as a problem that we need help with. They actually
told me there are no known issues like this (at least on 5.2 which I am on),
so it really sounds like there is a communication issue with how they record
and track these things...
--------------------------
Company Name and Site ID:
Server OS:
Workstation configuration:
Vantage Version and patch level:
Crystal reports installed: What version:
Progress version and patch level:
What other applications are running when these lockups occur:
Lock-ups occur during crystal printing:
Lock-ups occur at other non-printing times using software (give examples if
you have found any pattern):
Do problem(s) occur on server as well as workstation(s):
Any error messages:
System freezes and requires end-task:
System locks and requires promon end session:
System just kicks you out with no lock-up, no error, no warning:
Vantage db locks and requires server reboot:
---------------------------
If anyone can think of other items that might be relevant to system config
or diagnosis, please advise and let's work together to compile a list to
help get this resolved.
-----Original Message-----
From: Darren Mann [mailto:dmann@...]
Sent: March 15, 2005 11:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
first place to start would be to find some common ground in these
workstations that are having a problem....there seems to be a bunch.
Epicor
has been aware of these issues for a long time.
What OS?
Workstation configuration?
Vantage Version and patch level?
Crystal reports installed? What version?
Progress version and patch level?
What other applications are running when these lockups occur?
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 9:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
My workstation is windows 2000
-----Original Message-----
From: Darren Mann [mailto:dmann@...]
Sent: March 15, 2005 10:48 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
Are all these workstations that are locking up running XP??
-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: Tuesday, March 15, 2005 8:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly
Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.
Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly
Hi,
Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!
Thanks for any advice or input!
-Sarah
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
< http://groups.yahoo.com/group/vantage/files/
<http://groups.yahoo.com/group/vantage/files/> >
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Yahoo! Groups Sponsor
ADVERTISEMENT
click here
< http://us.ard.yahoo.com/SIG=129q1gi9p/M=298184.6018725.7038619.3001176/
<http://us.ard.yahoo.com/SIG=129q1gi9p/M=298184.6018725.7038619.3001176/>
D=groups/S=1705007183:HM/EXP=1111006761/A=2593423/R=0/SIG=11el9gslf/*htt
p:/www.netflix.com/Default?mqso=60190075>
< http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=group
<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=group>
s/S=:HM/A=2593423/rand=728421815>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
<http://groups.yahoo.com/group/vantage/>
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service < http://docs.yahoo.com/info/terms/
<http://docs.yahoo.com/info/terms/> > .
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=1291f33pe/M=298184.6018725.7038619.3001176/D=gr
oups/S=1705007183:HM/EXP=1111012948/A=2593423/R=0/SIG=11el9gslf/*http://www.
netflix.com/Default?mqso=60190075> click here
<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=groups/S=
:HM/A=2593423/rand=207437176>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
<http://groups.yahoo.com/group/vantage/>
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
----------
On-Line API/ISO custody transfer sampling standards tutorial
Click the following link - http://www.jiskoot.com/NetsiteCMS.php?pageid=18
This email transmission is confidential and intended solely for the person
or organisation to whom it is addressed. If you are not the intended
recipient, you must not copy, distribute or disseminate the information, or
take any action in reliance of it.Any views expressed in this message are
those of the individual sender, except where the sender specifically states
them to be the views of any organisation or employer. If you have received
this message in error, do not open any attachment but please notify the
sender (above) deleting this message from your system. Please rely on your
own virus check no responsibility is taken by the sender for any damage
rising out of any bug or virus infection.
This message has been scanned by F-Secure AntiVirus for mail.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links