Vantage freezing up randomly

system · March 16, 2005, 4:03pm

I only wish I could have that many printers that worked without a problem.
We went from 5.1 to 6.0 and have daily crashes related to printing. The
server has a new install of Vantage and the worst workstation I have has a
new install as well. It crashes several times a day or just loses the print
job.

Matching .dll's between the server, the Crystal development PC and the
workstation has helped. It didn't solve the problem. Support certainly
knows of the issue, they don't like to talk about it and they tend to play
down how often it occurs. The last I heard from support that there was a
three way finger pointing match going on with Epicor, Microsoft and Crystal.

I would replace my printers and load a new version of the OS if somebody
could just guarantee that "this" configuration works.

Cliff, I'll check the register and see if anything old got left during
testing. I thought we reformatted and started over, but that was over a
year ago. Thanks for something new to check. I have tried everything else
the group and support has suggested.

Nothing solves the problem.

Mitchell Kirby
Riten Industries, Inc.

740-333-8719 Direct
800-338-0027 Sales
800-338-0717 FAX

-----Original Message-----
From: Cliff Drumeller [mailto:cliff@...]
Sent: Tuesday, March 15, 2005 11:08 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Vantage freezing up randomly

When we first went from 4.0 to 6.0 we had problems with positions that
printed a lot hanging and getting kicked out while printing. I did full
regedits searching on "progress" and removing entries not referencing
MicroSoft. Old versions of Vantage leave lots of garbage in the registry.
This cured the problem for us. I have seventeen network printers (all HP's)
on one print server with no problems, not on the Vantage server.

Cliff Drumeller
IT Manager
Mass Precision Sheetmetal
408 954 0200 x 217

_____

From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 6:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring end-task
to close it? This has started happening to us for the past month ever since
upgrading our server and I was just wondering if anyone had ever experienced
this before or had any suggestions? (we are still on 5.2, installed patch
325 at the time of the server upgrade). I have run vantage directly on the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going back
and forth for over 2 weeks, but I am really not getting anywhere there. So,
I was just wondering if this group had any experience/advise on this even if
it's just something to check that they think could affect this. I really
have no idea why this is happening but it happens to 'power users' (like my
boss!) 10-15 times a day where he gets kicked out and he is getting pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>

Yahoo! Groups Sponsor

ADVERTISEMENT

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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:20am

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring end-task
to close it? This has started happening to us for the past month ever since
upgrading our server and I was just wondering if anyone had ever experienced
this before or had any suggestions? (we are still on 5.2, installed patch
325 at the time of the server upgrade). I have run vantage directly on the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going back
and forth for over 2 weeks, but I am really not getting anywhere there. So,
I was just wondering if this group had any experience/advise on this even if
it's just something to check that they think could affect this. I really
have no idea why this is happening but it happens to 'power users' (like my
boss!) 10-15 times a day where he gets kicked out and he is getting pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

system · March 15, 2005, 9:25am

Ever since we upgraded to 6.1 it happens fairly often to us, usually
when we are printing. I think I get booted once a day usually. We have a
brand new server, which is pretty beefy, as well as all the desktops
were just bought 4 months ago at maximum specs available.

Michelle Von Bokern
Office Manager
Advance Engineering Co.
PH: 630-628-3445
FAX: 630-628-3449
mvonbokern@...
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 8:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:28am

We are having similar issues.

-----Original Message-----
From: Michelle VonBokern [mailto:mvonbokern@...]
Sent: Tuesday, March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Ever since we upgraded to 6.1 it happens fairly often to us, usually when we
are printing. I think I get booted once a day usually. We have a brand new
server, which is pretty beefy, as well as all the desktops were just bought
4 months ago at maximum specs available.

Michelle Von Bokern
Office Manager
Advance Engineering Co.
PH: 630-628-3445
FAX: 630-628-3449
mvonbokern@...
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 8:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring end-task
to close it? This has started happening to us for the past month ever since
upgrading our server and I was just wondering if anyone had ever experienced
this before or had any suggestions? (we are still on 5.2, installed patch
325 at the time of the server upgrade). I have run vantage directly on the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going back
and forth for over 2 weeks, but I am really not getting anywhere there. So,
I was just wondering if this group had any experience/advise on this even if
it's just something to check that they think could affect this. I really
have no idea why this is happening but it happens to 'power users' (like my
boss!) 10-15 times a day where he gets kicked out and he is getting pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:35am

We are on 6.1 and having the same problem, generally while printing
from Vantage, a Sales Order or Job Traveler most frequently. I've
been working with support for several weeks on this and they seem
pretty baffled. I think this problem is fairly widespread and
becoming more common as people are upgrading OS's and Vantage. No
solution so far for us, although support has said they've been able
to help some customers.

Everyone who is having this problem should report it to support so
they can get the clearest possible picture of how big the problem
is. Right now I don't think they are taking the problem as seriously
as they could. The way things are going I've kind of resigned myself
to hoping that the problem won't occur in V8 and we'll just have to
live with it until then. I'll let you know if I get any answers.

Brian Stenglein
Clow Stamping Co.

--- In vantage@yahoogroups.com, sarah.vareschi@n... wrote:
> Hi,
>
> Has anyone else ever had a problem with Vantage freezing up
randomly and
> then either closing out (with or without errors) or else requiring
end-task
> to close it? This has started happening to us for the past month
ever since
> upgrading our server and I was just wondering if anyone had ever
experienced
> this before or had any suggestions? (we are still on 5.2,
installed patch
> 325 at the time of the server upgrade). I have run vantage
directly on the
> new server also and the same problems occur so it does not seem to
be
> netwrok related. I have tried calling tech support and have been
going back
> and forth for over 2 weeks, but I am really not getting anywhere
there. So,
> I was just wondering if this group had any experience/advise on
this even if
> it's just something to check that they think could affect this. I
really
> have no idea why this is happening but it happens to 'power users'
(like my
> boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
> agravated by it and I hate that I can't fix it!
>
> Thanks for any advice or input!
> -Sarah

system · March 15, 2005, 9:35am

Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:39am

I have it occurring almost daily on 1 workstation and most often while she
is printing a Vantage form. Her station is XP Pro with 512mg ram. I
thought it must be something unique to my network connection for her and
have not had time to work on it. She is a power user on Vantage all day,
but I have others that do not have the problem. Since this seems to be more
common than I thought, if any one finds a solution, please post it.

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
vantage 6.10

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly
Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring end-task
to close it? This has started happening to us for the past month ever since
upgrading our server and I was just wondering if anyone had ever experienced
this before or had any suggestions? (we are still on 5.2, installed patch
325 at the time of the server upgrade). I have run vantage directly on the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going back
and forth for over 2 weeks, but I am really not getting anywhere there. So,
I was just wondering if this group had any experience/advise on this even if
it's just something to check that they think could affect this. I really
have no idea why this is happening but it happens to 'power users' (like my
boss!) 10-15 times a day where he gets kicked out and he is getting pretty
agravated by it and I hate that I can't fix it!

system · March 15, 2005, 9:44am

We've had the same problem when printing since upgrading from 5.00 to 6.10
in november. This morning I found out that the printer selection screen goes
behind the Vantage screens. This locks up the Vantage screen. Using the
ALT-TAB key we are able to switch to this screen and unlock Vantage.

I hope that this will help a few of you guys.

-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: Tuesday, March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

[Non-text portions of this message have been removed]

system · March 15, 2005, 9:47am

Since the general symptom seems to be during print, are your Vantage servers
also acting as Print Servers. If so maybe moving the print server to a
different machine will show something. I have 3 sets of two printers. 2 HP
5 SI, 2 Zebra 4m, and 2 Panasonic 6010's. As long as each model printer is
on its own Print Server machine things are fine. If I print serve all three
types on the same machine all hell breaks loose.

Shirley Graver
Rubber Associates

_____

From: Brian Stenglein [mailto:bstenglein@...]
Sent: Tuesday, March 15, 2005 9:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage freezing up randomly

We are on 6.1 and having the same problem, generally while printing
from Vantage, a Sales Order or Job Traveler most frequently. I've
been working with support for several weeks on this and they seem
pretty baffled. I think this problem is fairly widespread and
becoming more common as people are upgrading OS's and Vantage. No
solution so far for us, although support has said they've been able
to help some customers.

Everyone who is having this problem should report it to support so
they can get the clearest possible picture of how big the problem
is. Right now I don't think they are taking the problem as seriously
as they could. The way things are going I've kind of resigned myself
to hoping that the problem won't occur in V8 and we'll just have to
live with it until then. I'll let you know if I get any answers.

Brian Stenglein
Clow Stamping Co.

--- In vantage@yahoogroups.com, sarah.vareschi@n... wrote:
> Hi,
>
> Has anyone else ever had a problem with Vantage freezing up
randomly and
> then either closing out (with or without errors) or else requiring
end-task
> to close it? This has started happening to us for the past month
ever since
> upgrading our server and I was just wondering if anyone had ever
experienced
> this before or had any suggestions? (we are still on 5.2,
installed patch
> 325 at the time of the server upgrade). I have run vantage
directly on the
> new server also and the same problems occur so it does not seem to
be
> netwrok related. I have tried calling tech support and have been
going back
> and forth for over 2 weeks, but I am really not getting anywhere
there. So,
> I was just wondering if this group had any experience/advise on
this even if
> it's just something to check that they think could affect this. I
really
> have no idea why this is happening but it happens to 'power users'
(like my
> boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
> agravated by it and I hate that I can't fix it!
>
> Thanks for any advice or input!
> -Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Yahoo! Groups Sponsor

ADVERTISEMENT

<http://us.ard.yahoo.com/SIG=129qhmq27/M=298184.6018725.7038619.3001176/D=gr
oups/S=1705007183:HM/EXP=1110983717/A=2593423/R=0/SIG=11el9gslf/*http:/www.n
etflix.com/Default?mqso=60190075> click here

<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=groups/S=
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[Non-text portions of this message have been removed]

system · March 15, 2005, 9:48am

When on 5.1 and our old server it would happen quite a bit. Usually during
printing.
Replacing our server with new hardware and taking the time to optimize our
network configuration got rid of the problem.
New hardware was acquired because of "best guess requirements" of future
versions of Vantage.
Don't laugh - but still running NT 4.0 - But it's paid for. Won't change
until I have too. Now running 6.1 and looking forward to 8 like a root
canal.

I found that printing directly from the workstation to the print server (in
our case built into the HP Laserjet) was the most likely cause. I setup a
print queue on our NT File & Print server and mapped all work station
printing through that. The queue seems to be able to handle the randomness
of multiple print jobs from multiple sources far better than the Laserjet's
jetdirect print server can.

My 0010 bits,

Charles

----- Original Message -----
From: "Tracy Blaylock" <tblaylock@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, March 15, 2005 9:26 AM
Subject: RE: [Vantage] Vantage freezing up randomly

>
> Seems to be a pretty popular argument with everyone? Ever since I
> upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
> have talked with support also and no results from it. So I am also up
> for any suggestions.
>
> Tracy Blaylock
> IT Manager / Accounting Support
> Fulton Industries, Inc.
> Telephone: (419)335-3015 ext. 203
> Fax: (419)337-0708
>
>
> -----Original Message-----
> From: sarah.vareschi@... [mailto:sarah.vareschi@...]
>
> Sent: Tuesday, March 15, 2005 9:20 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Vantage freezing up randomly
>
>
> Hi,
>
> Has anyone else ever had a problem with Vantage freezing up randomly and
> then either closing out (with or without errors) or else requiring
> end-task
> to close it? This has started happening to us for the past month ever
> since
> upgrading our server and I was just wondering if anyone had ever
> experienced
> this before or had any suggestions? (we are still on 5.2, installed
> patch
> 325 at the time of the server upgrade). I have run vantage directly on
> the
> new server also and the same problems occur so it does not seem to be
> netwrok related. I have tried calling tech support and have been going
> back
> and forth for over 2 weeks, but I am really not getting anywhere there.
> So,
> I was just wondering if this group had any experience/advise on this
> even if
> it's just something to check that they think could affect this. I
> really
> have no idea why this is happening but it happens to 'power users' (like
> my
> boss!) 10-15 times a day where he gets kicked out and he is getting
> pretty
> agravated by it and I hate that I can't fix it!
>
> Thanks for any advice or input!
> -Sarah
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
>
>
>
>

system · March 15, 2005, 9:49am

Yes, us too - especially on printing anything related to Crystal. I have been chasing .DLLs for weeks with some small amount of success...and then it starts happening again. It is always related to printing to an HP LaserJet printer that is NOT local to the PC running the report. In one case I have had the users print only to a Ricoh Aficio copier/printer and they do not freeze up when printing. I am positive I have resolved this sort of issue in the past with a combo of DLLs, registry hack and HP driver changes. Crystal is notorious for limited driver scope in their qualifying of the software. On my project list is a task to do a detailed search of old group messages and assemble a systematic plan of attack to determine what actually does the trick.

Sarah....on the new server issue, if it is not related to this other freeze up with printing, I know there was discussion a few years ago about network settings in Windows on the server togreatly increase some sort of inactivity timeout. Can't be set to zero but it can be set very high so as to vistually never timeout. Not sure what server version this was in. Perhaps this rings a bell for someone else who knows the registry setting this applies to.

-Todd C.

-----Original Message-----
From: Brian Stenglein [mailto:bstenglein@...]
Sent: Tuesday, March 15, 2005 8:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage freezing up randomly

We are on 6.1 and having the same problem, generally while printing
from Vantage, a Sales Order or Job Traveler most frequently. I've
been working with support for several weeks on this and they seem
pretty baffled. I think this problem is fairly widespread and
becoming more common as people are upgrading OS's and Vantage. No
solution so far for us, although support has said they've been able
to help some customers.

Everyone who is having this problem should report it to support so
they can get the clearest possible picture of how big the problem
is. Right now I don't think they are taking the problem as seriously
as they could. The way things are going I've kind of resigned myself
to hoping that the problem won't occur in V8 and we'll just have to
live with it until then. I'll let you know if I get any answers.

Brian Stenglein
Clow Stamping Co.

--- In vantage@yahoogroups.com, sarah.vareschi@n... wrote:
> Hi,
>
> Has anyone else ever had a problem with Vantage freezing up
randomly and
> then either closing out (with or without errors) or else requiring
end-task
> to close it? This has started happening to us for the past month
ever since
> upgrading our server and I was just wondering if anyone had ever
experienced
> this before or had any suggestions? (we are still on 5.2,
installed patch
> 325 at the time of the server upgrade). I have run vantage
directly on the
> new server also and the same problems occur so it does not seem to
be
> netwrok related. I have tried calling tech support and have been
going back
> and forth for over 2 weeks, but I am really not getting anywhere
there. So,
> I was just wondering if this group had any experience/advise on
this even if
> it's just something to check that they think could affect this. I
really
> have no idea why this is happening but it happens to 'power users'
(like my
> boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
> agravated by it and I hate that I can't fix it!
>
> Thanks for any advice or input!
> -Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links

Yahoo! Groups Sponsor

ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=129qhmq27/M=298184.6018725.7038619.3001176/D=groups/S=1705007183:HM/EXP=1110983717/A=2593423/R=0/SIG=11el9gslf/*http://www.netflix.com/Default?mqso=60190075> click here
<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=groups/S=:HM/A=2593423/rand=268392182>

_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> .

[Non-text portions of this message have been removed]

system · March 15, 2005, 9:50am

I think this is a separate issue. I have seen this happen at times as
well, and as you say ALT-TAB will bring the screen back up front. When
this happens, usually a button has been accidentally pressed which
brings a different screen to the foreground, pushing that print screen
box to the foreground.
This issue is more of a print command all ready being executed, the
screen *is* gone, you get the hourglass and it just stays there until
eventually you get kicked out.

Michelle Von Bokern
Office Manager
Advance Engineering Co.
PH: 630-628-3445
FAX: 630-628-3449
mvonbokern@...

-----Original Message-----
From: Stephan Brosseau [mailto:sbrosseau@...]
Sent: Tuesday, March 15, 2005 8:45 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Vantage freezing up randomly

We've had the same problem when printing since upgrading from 5.00 to
6.10
in november. This morning I found out that the printer selection screen
goes
behind the Vantage screens. This locks up the Vantage screen. Using the
ALT-TAB key we are able to switch to this screen and unlock Vantage.

I hope that this will help a few of you guys.

-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: Tuesday, March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

[Non-text portions of this message have been removed]

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:51am

Hi Sarah,

Yes, we have a problem just like yours.
I spent a lot of time with tech support to try and figure it out.
It turned out that there is a bug in Vantage 6.1 which runs on Progress
9.1D.
Our problems happen when working with jobs that have to be closed.
You might speak with Craig Kumpula.
I am sorry I no longer have the case number.
Good Luck,

John Mansfield
General Sheet Metal

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:53am

Our printers are all Dells. Actually, it happened A LOT more often when
we had HP's now that you mention it though.

Michelle Von Bokern
Office Manager
Advance Engineering Co.
PH: 630-628-3445
FAX: 630-628-3449
mvonbokern@...

-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, March 15, 2005 8:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Vantage freezing up randomly

Yes, us too - especially on printing anything related to Crystal. I
have been chasing .DLLs for weeks with some small amount of
success...and then it starts happening again. It is always related to
printing to an HP LaserJet printer that is NOT local to the PC running
the report. In one case I have had the users print only to a Ricoh
Aficio copier/printer and they do not freeze up when printing. I am
positive I have resolved this sort of issue in the past with a combo of
DLLs, registry hack and HP driver changes. Crystal is notorious for
limited driver scope in their qualifying of the software. On my project
list is a task to do a detailed search of old group messages and
assemble a systematic plan of attack to determine what actually does the
trick.

Sarah....on the new server issue, if it is not related to this other
freeze up with printing, I know there was discussion a few years ago
about network settings in Windows on the server togreatly increase some
sort of inactivity timeout. Can't be set to zero but it can be set very
high so as to vistually never timeout. Not sure what server version
this was in. Perhaps this rings a bell for someone else who knows the
registry setting this applies to.

-Todd C.

-----Original Message-----
From: Brian Stenglein [mailto:bstenglein@...]
Sent: Tuesday, March 15, 2005 8:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage freezing up randomly

We are on 6.1 and having the same problem, generally while printing
from Vantage, a Sales Order or Job Traveler most frequently. I've
been working with support for several weeks on this and they seem
pretty baffled. I think this problem is fairly widespread and
becoming more common as people are upgrading OS's and Vantage. No
solution so far for us, although support has said they've been able
to help some customers.

Everyone who is having this problem should report it to support so
they can get the clearest possible picture of how big the problem
is. Right now I don't think they are taking the problem as seriously
as they could. The way things are going I've kind of resigned myself
to hoping that the problem won't occur in V8 and we'll just have to
live with it until then. I'll let you know if I get any answers.

Brian Stenglein
Clow Stamping Co.

--- In vantage@yahoogroups.com, sarah.vareschi@n... wrote:
> Hi,
>
> Has anyone else ever had a problem with Vantage freezing up
randomly and
> then either closing out (with or without errors) or else requiring
end-task
> to close it? This has started happening to us for the past month
ever since
> upgrading our server and I was just wondering if anyone had ever
experienced
> this before or had any suggestions? (we are still on 5.2,
installed patch
> 325 at the time of the server upgrade). I have run vantage
directly on the
> new server also and the same problems occur so it does not seem to
be
> netwrok related. I have tried calling tech support and have been
going back
> and forth for over 2 weeks, but I am really not getting anywhere
there. So,
> I was just wondering if this group had any experience/advise on
this even if
> it's just something to check that they think could affect this. I
really
> have no idea why this is happening but it happens to 'power users'
(like my
> boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
> agravated by it and I hate that I can't fix it!
>
> Thanks for any advice or input!
> -Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Yahoo! Groups Sponsor

ADVERTISEMENT

<http://us.ard.yahoo.com/SIG=129qhmq27/M=298184.6018725.7038619.3001176/
D=groups/S=1705007183:HM/EXP=1110983717/A=2593423/R=0/SIG=11el9gslf/*htt
p://www.netflix.com/Default?mqso=60190075> click here

<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=group
s/S=:HM/A=2593423/rand=268392182>

_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .

[Non-text portions of this message have been removed]

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:53am

Thanks for all the quick replies! I am sorry to hear so many people are
having these types of freezing up issues. Our problem seems to be a little
different than most of the problems reports here, b/c ours does not happen
while printing (or at least not predominately while printing). We have had
an occasional freeze-up during printing, but we get them more often at other
completely random times like closing jobs, shipping jobs, adjusting labor or
just calling up a job. No rhyme or reason that we can find.

-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:55am

Thanks, I will call support back and ask to speak with him. Maybe he can
help me. I really appreciate the reply.

-----Original Message-----
From: John Mansfield [mailto:johnm@...]
Sent: March 15, 2005 9:52 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Hi Sarah,

Yes, we have a problem just like yours.
I spent a lot of time with tech support to try and figure it out.
It turned out that there is a bug in Vantage 6.1 which runs on Progress
9.1D.
Our problems happen when working with jobs that have to be closed.
You might speak with Craig Kumpula.
I am sorry I no longer have the case number.
Good Luck,

John Mansfield
General Sheet Metal

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 9:56am

Shot in the dark....create a small batch file to empty the working directory (mfgwrk61 for isntance) and have users run it frequently then see if the problem stops or happens a lot less often. I have had some user issues resolved by keeping the working folder as empty as possible.
-Todd C.

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Tuesday, March 15, 2005 8:53 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Thanks for all the quick replies! I am sorry to hear so many people are
having these types of freezing up issues. Our problem seems to be a little
different than most of the problems reports here, b/c ours does not happen
while printing (or at least not predominately while printing). We have had
an occasional freeze-up during printing, but we get them more often at other
completely random times like closing jobs, shipping jobs, adjusting labor or
just calling up a job. No rhyme or reason that we can find.

-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links

Yahoo! Groups Sponsor

ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=129bo06p3/M=298184.6018725.7038619.3001176/D=groups/S=1705007183:HM/EXP=1110984808/A=2593423/R=0/SIG=11el9gslf/*http://www.netflix.com/Default?mqso=60190075> click here
<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=groups/S=:HM/A=2593423/rand=836274486>

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Yahoo! Groups Links

* To visit your group on the web, go to:
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* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> .

[Non-text portions of this message have been removed]

system · March 15, 2005, 9:58am

Thanks, Todd. I did try searching the archives before posting here and I
went back about a year searching on 'freeze' and 'freezing' but I will try
to go back even further and see if I can find the old threads regarding that
setting. It is so sad b/c our old server was SO SLOW a real dog, but we
never had this problem. Now, we buy a brand new server that screams - it's
so fast - but it kicks us out all the time!

-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: March 15, 2005 9:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Vantage freezing up randomly

Yes, us too - especially on printing anything related to Crystal. I have
been chasing .DLLs for weeks with some small amount of success...and then it
starts happening again. It is always related to printing to an HP LaserJet
printer that is NOT local to the PC running the report. In one case I have
had the users print only to a Ricoh Aficio copier/printer and they do not
freeze up when printing. I am positive I have resolved this sort of issue
in the past with a combo of DLLs, registry hack and HP driver changes.
Crystal is notorious for limited driver scope in their qualifying of the
software. On my project list is a task to do a detailed search of old group
messages and assemble a systematic plan of attack to determine what actually
does the trick.

Sarah....on the new server issue, if it is not related to this other freeze
up with printing, I know there was discussion a few years ago about network
settings in Windows on the server togreatly increase some sort of inactivity
timeout. Can't be set to zero but it can be set very high so as to
vistually never timeout. Not sure what server version this was in. Perhaps
this rings a bell for someone else who knows the registry setting this
applies to.

-Todd C.

-----Original Message-----
From: Brian Stenglein [mailto:bstenglein@...]
Sent: Tuesday, March 15, 2005 8:34 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage freezing up randomly

We are on 6.1 and having the same problem, generally while printing
from Vantage, a Sales Order or Job Traveler most frequently. I've
been working with support for several weeks on this and they seem
pretty baffled. I think this problem is fairly widespread and
becoming more common as people are upgrading OS's and Vantage. No
solution so far for us, although support has said they've been able
to help some customers.

Everyone who is having this problem should report it to support so
they can get the clearest possible picture of how big the problem
is. Right now I don't think they are taking the problem as seriously
as they could. The way things are going I've kind of resigned myself
to hoping that the problem won't occur in V8 and we'll just have to
live with it until then. I'll let you know if I get any answers.

Brian Stenglein
Clow Stamping Co.

--- In vantage@yahoogroups.com, sarah.vareschi@n... wrote:
> Hi,
>
> Has anyone else ever had a problem with Vantage freezing up
randomly and
> then either closing out (with or without errors) or else requiring
end-task
> to close it? This has started happening to us for the past month
ever since
> upgrading our server and I was just wondering if anyone had ever
experienced
> this before or had any suggestions? (we are still on 5.2,
installed patch
> 325 at the time of the server upgrade). I have run vantage
directly on the
> new server also and the same problems occur so it does not seem to
be
> netwrok related. I have tried calling tech support and have been
going back
> and forth for over 2 weeks, but I am really not getting anywhere
there. So,
> I was just wondering if this group had any experience/advise on
this even if
> it's just something to check that they think could affect this. I
really
> have no idea why this is happening but it happens to 'power users'
(like my
> boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
> agravated by it and I hate that I can't fix it!
>
> Thanks for any advice or input!
> -Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Yahoo! Groups Sponsor

ADVERTISEMENT

<http://us.ard.yahoo.com/SIG=129qhmq27/M=298184.6018725.7038619.3001176/D=gr
oups/S=1705007183:HM/EXP=1110983717/A=2593423/R=0/SIG=11el9gslf/*http://www.
netflix.com/Default?mqso=60190075> click here

<http://us.adserver.yahoo.com/l?M=298184.6018725.7038619.3001176/D=groups/S=
:HM/A=2593423/rand=268392182>

_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .

[Non-text portions of this message have been removed]

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 10:01am

Out of curiosity, how many of us that are having this freezing/booted
out issue, can directly relate it to crystal reports?
Everytime I get booted, it is when trying to print a crystal report. I
never get booted when printing a progress report....

Michelle Von Bokern
Office Manager
Advance Engineering Co.
PH: 630-628-3445
FAX: 630-628-3449
mvonbokern@...

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 8:53 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Thanks for all the quick replies! I am sorry to hear so many people are
having these types of freezing up issues. Our problem seems to be a
little
different than most of the problems reports here, b/c ours does not
happen
while printing (or at least not predominately while printing). We have
had
an occasional freeze-up during printing, but we get them more often at
other
completely random times like closing jobs, shipping jobs, adjusting
labor or
just calling up a job. No rhyme or reason that we can find.

-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Seems to be a pretty popular argument with everyone? Ever since I
upgraded from 5.2 to 6.0 we have it happen to us on a regular bases. I
have talked with support also and no results from it. So I am also up
for any suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring
end-task
to close it? This has started happening to us for the past month ever
since
upgrading our server and I was just wondering if anyone had ever
experienced
this before or had any suggestions? (we are still on 5.2, installed
patch
325 at the time of the server upgrade). I have run vantage directly on
the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going
back
and forth for over 2 weeks, but I am really not getting anywhere there.
So,
I was just wondering if this group had any experience/advise on this
even if
it's just something to check that they think could affect this. I
really
have no idea why this is happening but it happens to 'power users' (like
my
boss!) 10-15 times a day where he gets kicked out and he is getting
pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

system · March 15, 2005, 10:03am

I'll agree that crystal is a key factor.

-----Original Message-----
From: Michelle VonBokern [mailto:mvonbokern@...]
Sent: Tuesday, March 15, 2005 10:03 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Out of curiosity, how many of us that are having this freezing/booted out
issue, can directly relate it to crystal reports? Everytime I get booted, it
is when trying to print a crystal report. I never get booted when printing a
progress report....

Michelle Von Bokern
Office Manager
Advance Engineering Co.
PH: 630-628-3445
FAX: 630-628-3449
mvonbokern@...

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 8:53 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Thanks for all the quick replies! I am sorry to hear so many people are
having these types of freezing up issues. Our problem seems to be a little
different than most of the problems reports here, b/c ours does not happen
while printing (or at least not predominately while printing). We have had
an occasional freeze-up during printing, but we get them more often at other
completely random times like closing jobs, shipping jobs, adjusting labor or
just calling up a job. No rhyme or reason that we can find.

-----Original Message-----
From: Tracy Blaylock [mailto:tblaylock@...]
Sent: March 15, 2005 9:27 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage freezing up randomly

Seems to be a pretty popular argument with everyone? Ever since I upgraded
from 5.2 to 6.0 we have it happen to us on a regular bases. I have talked
with support also and no results from it. So I am also up for any
suggestions.

Tracy Blaylock
IT Manager / Accounting Support
Fulton Industries, Inc.
Telephone: (419)335-3015 ext. 203
Fax: (419)337-0708

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]

Sent: Tuesday, March 15, 2005 9:20 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage freezing up randomly

Hi,

Has anyone else ever had a problem with Vantage freezing up randomly and
then either closing out (with or without errors) or else requiring end-task
to close it? This has started happening to us for the past month ever since
upgrading our server and I was just wondering if anyone had ever experienced
this before or had any suggestions? (we are still on 5.2, installed patch
325 at the time of the server upgrade). I have run vantage directly on the
new server also and the same problems occur so it does not seem to be
netwrok related. I have tried calling tech support and have been going back
and forth for over 2 weeks, but I am really not getting anywhere there. So,
I was just wondering if this group had any experience/advise on this even if
it's just something to check that they think could affect this. I really
have no idea why this is happening but it happens to 'power users' (like my
boss!) 10-15 times a day where he gets kicked out and he is getting pretty
agravated by it and I hate that I can't fix it!

Thanks for any advice or input!
-Sarah

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links