Wayfair Decision & Avalara Tax Connect weirdness?

Is anyone else having weird issues with sales tax & Avalara Tax Connect this week? We’ve gone from rock solid to 3 issues this week, and I’m wondering if it’s something we’re doing different, or Avalara changing things based on the Wayfair decision & new states requiring internet sales tax.

Issues:

  1. Vermont sales order got charged tax when credit card was processed (currently out of our nexus, should have been non-taxable).
  2. Freight didn’t get charged tax on an order (in our nexus).
  3. Internal ‘customer’ got charged tax (customer is set up as non-taxable)

We have a few help tickets with them, but no response yet…

Besides the various settings in E10, did you go on the Avalara dashboard and double check that they haven’t changed?

Is it a new shipto for the specific customer?