I guess mostly what is needed from support, is when the data isn’t there, either more help/guidance in getting it, or at minimum an acknowledgment that something is actually wrong and it will be logged/tracked even if the root cause can’t be found on the service call.
An example to review is CS0001073899. That’s about the BAQ calculated field showing up blank. See:
I couldn’t get it to mess up at will, so it was simply closed.