9.05 Install Problems - Appservers

Yahoo Archive
1
I remember an earlier thread that mentioned that on some versions of 905
you had to turn on verbose logging on the app server for the app servers
to keep running.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Kevin Simon
Sent: Thursday, November 25, 2010 12:33 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] 9.05 Install Problems - Appservers





Brad,

That's an unacceptable response from support. I'd push that one - keep
the
ticket open and if they aren't helpful, as to get their management
involved.

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
brad.ebright
Sent: Tuesday, November 23, 2010 1:18 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] 9.05 Install Problems - Appservers

I did a test install of 9.05 twice now with the same outcome. The first
time
i start up the appservers, it seems to start ok. After I try logging in
as
manager, manager and then the error messages begin. I start receiving
Progress Client error messages.

Then i get a message from the client saying:
"Unable to connect to the AppServer. Details: Could not connect to the
AppServer: General ERror: No connection could be made because the target
machine actively refused it."

I then look in the Progress Explorer Tool and the AppServers have
stopped.

Anyone have any ideas? I submitted a call to support but received this
back
from them:
"Something on that computer is preventing that appserver from starting.
You will have to look closely on that box to figure out what it is. I
have
no further information at this time."

So much for our maintenance....

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
2
I did a test install of 9.05 twice now with the same outcome. The first time i start up the appservers, it seems to start ok. After I try logging in as manager, manager and then the error messages begin. I start receiving Progress Client error messages.

Then i get a message from the client saying:
"Unable to connect to the AppServer. Details: Could not connect to the AppServer: General ERror: No connection could be made because the target machine actively refused it."

I then look in the Progress Explorer Tool and the AppServers have stopped.

Anyone have any ideas? I submitted a call to support but received this back from them:
"Something on that computer is preventing that appserver from starting.
You will have to look closely on that box to figure out what it is. I have no further information at this time."

So much for our maintenance....
3
Also forgot to mention the error message I receive from Progress Explorer Tool when checking the status of the AppServers.

"Progress Client has encountered a problem and needs to close. We are sorry for the inconvenience.

Under details, it shows this:

"szAppName: _proapsv.exe szAppVer: 10.2.1.1390 szModName: _proapsv.exe szModVer: 10.2.1.1390 offset: 002854fb"

--- In vantage@yahoogroups.com, "brad.ebright" <bebright@...> wrote:
>
> I did a test install of 9.05 twice now with the same outcome. The first time i start up the appservers, it seems to start ok. After I try logging in as manager, manager and then the error messages begin. I start receiving Progress Client error messages.
>
> Then i get a message from the client saying:
> "Unable to connect to the AppServer. Details: Could not connect to the AppServer: General ERror: No connection could be made because the target machine actively refused it."
>
> I then look in the Progress Explorer Tool and the AppServers have stopped.
>
> Anyone have any ideas? I submitted a call to support but received this back from them:
> "Something on that computer is preventing that appserver from starting.
> You will have to look closely on that box to figure out what it is. I have no further information at this time."
>
> So much for our maintenance....
>
4
What do you get in the appserver broker and server logs for an error?


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
brad.ebright
Sent: Tuesday, November 23, 2010 1:23 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: 9.05 Install Problems - Appservers

Also forgot to mention the error message I receive from Progress Explorer
Tool when checking the status of the AppServers.

"Progress Client has encountered a problem and needs to close. We are sorry
for the inconvenience.

Under details, it shows this:

"szAppName: _proapsv.exe szAppVer: 10.2.1.1390 szModName: _proapsv.exe
szModVer: 10.2.1.1390 offset: 002854fb"

--- In vantage@yahoogroups.com, "brad.ebright" <bebright@...> wrote:
>
> I did a test install of 9.05 twice now with the same outcome. The first
time i start up the appservers, it seems to start ok. After I try logging in
as manager, manager and then the error messages begin. I start receiving
Progress Client error messages.
>
> Then i get a message from the client saying:
> "Unable to connect to the AppServer. Details: Could not connect to the
AppServer: General ERror: No connection could be made because the target
machine actively refused it."
>
> I then look in the Progress Explorer Tool and the AppServers have stopped.
>
> Anyone have any ideas? I submitted a call to support but received this
back from them:
> "Something on that computer is preventing that appserver from starting.
> You will have to look closely on that box to figure out what it is. I
have no further information at this time."
>
> So much for our maintenance....
>




------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
5
Thanks to someone at support, the problem is solved. He loaded the Demo
Database and tweaked some settings and all seems to be good. Thanks!



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Ned
Sent: Tuesday, November 23, 2010 2:29 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: 9.05 Install Problems - Appservers





What do you get in the appserver broker and server logs for an error?

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
brad.ebright
Sent: Tuesday, November 23, 2010 1:23 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: 9.05 Install Problems - Appservers

Also forgot to mention the error message I receive from Progress Explorer
Tool when checking the status of the AppServers.

"Progress Client has encountered a problem and needs to close. We are sorry
for the inconvenience.

Under details, it shows this:

"szAppName: _proapsv.exe szAppVer: 10.2.1.1390 szModName: _proapsv.exe
szModVer: 10.2.1.1390 offset: 002854fb"

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"brad.ebright" <bebright@...> wrote:
>
> I did a test install of 9.05 twice now with the same outcome. The first
time i start up the appservers, it seems to start ok. After I try logging in
as manager, manager and then the error messages begin. I start receiving
Progress Client error messages.
>
> Then i get a message from the client saying:
> "Unable to connect to the AppServer. Details: Could not connect to the
AppServer: General ERror: No connection could be made because the target
machine actively refused it."
>
> I then look in the Progress Explorer Tool and the AppServers have stopped.
>
> Anyone have any ideas? I submitted a call to support but received this
back from them:
> "Something on that computer is preventing that appserver from starting.
> You will have to look closely on that box to figure out what it is. I
have no further information at this time."
>
> So much for our maintenance....
>

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links





[Non-text portions of this message have been removed]
6
Brad,



That's an unacceptable response from support. I'd push that one - keep the
ticket open and if they aren't helpful, as to get their management involved.




From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
brad.ebright
Sent: Tuesday, November 23, 2010 1:18 PM
To: vantage@yahoogroups.com
Subject: [Vantage] 9.05 Install Problems - Appservers





I did a test install of 9.05 twice now with the same outcome. The first time
i start up the appservers, it seems to start ok. After I try logging in as
manager, manager and then the error messages begin. I start receiving
Progress Client error messages.

Then i get a message from the client saying:
"Unable to connect to the AppServer. Details: Could not connect to the
AppServer: General ERror: No connection could be made because the target
machine actively refused it."

I then look in the Progress Explorer Tool and the AppServers have stopped.

Anyone have any ideas? I submitted a call to support but received this back
from them:
"Something on that computer is preventing that appserver from starting.
You will have to look closely on that box to figure out what it is. I have
no further information at this time."

So much for our maintenance....





[Non-text portions of this message have been removed]