Since our upgrade to 10.2.200 from 10.1.400, there have been some cases where the serial number is not being displayed on the ARInvoice report. This field is “Calc_Reference” and I don’t know where to check what’s being calculated. I could replace the field with a custom field pointing directly to a serial number, but as is, Calc_Reference will display many serial numbers if necessary, which would lose functionality if I replace it.
Nothing seems to be out of place or anything that would lead to finding the issue - it just doesn’t work some of the time.
Does anyone have ideas on this sort of behavior?