Attachments (missing)

Awesome glad we are not the only ones... I wonder if Epicor knows what the deal is


Jose C Gomez
Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?


On Mon, Apr 7, 2014 at 11:55 AM, Rob Bucek <rbucek@...> wrote:

 
<div>
  
  
  <p>We have seen this going on for quite some time.  We have yet to determine the cause or pattern however.  Engineering will attach files on the quotes and some of these over time will disappear, yet remain physically on the server..<br>

Rob Bucek
Production Control Manager
PH: (715) 284-5376 ext 311
Mobile: (715)896-4832
FAX: (715)284-4084
[cid:1.234354861@...]<http://www.dsmfg.com/>
(Click the logo to view our site)<http://www.dsmfg.com/>



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Monday, April 07, 2014 10:26 AM

To: Vantage
Subject: [Vantage] Attachments (missing)

Hi guys,
Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.
I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

Has anyone seen this before ?

Jose C Gomez
Software Engineer

T: 904.469.1524 mobile
E: jose@...<mailto:jose@...>
http://www.josecgomez.com
[Image removed by sender.]<http://www.linkedin.com/in/josecgomez> [Image removed by sender.] <http://www.facebook.com/josegomez> [Image removed by sender.] <http://www.google.com/profiles/jose.gomez> [Image removed by sender.] <http://www.twitter.com/joc85> [Image removed by sender.] <http://www.josecgomez.com/professional-resume/> [Image removed by sender.] <http://www.josecgomez.com/feed/>

Quis custodiet ipsos custodes?

[Non-text portions of this message have been removed]

</div>
 


<div style="color:#fff;min-height:0;"></div>

Hi guys,
Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.
I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

Has anyone seen this before ?



Jose C Gomez
Software Engineer




T: 904.469.1524 mobile

E: jose@...
http://www.josecgomez.com

     Â


Quis custodiet ipsos custodes?

I haven't seen that behavior before; but are you sure people are just not using that share as a manual file storage location?

 

Sounds like it's time for a Changelog on that table.

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Monday, April 07, 2014 11:26 AM
To: Vantage
Subject: [Vantage] Attachments (missing)

 

 

Hi guys,

Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

 

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.

I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

 

Has anyone seen this before ?

 


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

Yeah actually I have a backup of the DB where I can see the files existed... its weird I doubt the users are going and deleting the stuff its over 10K documents. IF it was 5 or 100 I would blame the users.


Jose C Gomez
Software Engineer



T: 904.469.1524 mobile


Quis custodiet ipsos custodes?


On Mon, Apr 7, 2014 at 11:32 AM, Vic Drecchio <vic.drecchio@...> wrote:

 
<div>
  
  
  <p></p><div><p class="ygrps-yiv-802461002MsoNormal"><span style="font-size:11.0pt;color:#44546a;">I haven&#39;t seen that behavior before; but are you sure people are just not using that share as a manual file storage location?<u></u><u></u></span></p>

 

Sounds like it's time for a Changelog on that table.

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez

Sent: Monday, April 07, 2014 11:26 AM
To: Vantage
Subject: [Vantage] Attachments (missing)

 

 

Hi guys,

Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

 

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.

I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

 

Has anyone seen this before ?

 


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

</div>
 


<div style="color:#fff;min-height:0;"></div>

Yes,

 

JOB ENTRY has been removing attachments since I went live last august.

Users make some field changes unrelated to the REVISION field on a job and press SAVE.

It’s about 1 out of 10 jobs they change the REVISION will get written out with a BLANK space in front of it.

Epicor’s programming logic performs as designed and removes the attachments since the revision has changed but is not on file.

I run a dashboard and pickup jobs with no attachments.

I open the job, select the DROP DOWN on the REVISION field, and select the revision on file which doesn’t have the space in front.

Press SAVE and the program re-adds all the attachments back onto the job.

Hope this helps.

 

Patrick

 

1540457PSC

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Monday, April 07, 2014 10:26
To: Vantage
Subject: [Vantage] Attachments (missing)

 

 

Hi guys,

Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

 

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.

I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

 

Has anyone seen this before ?

 


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

Whoa.  Good tip.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Winter, Patrick
Sent: Monday, April 07, 2014 11:40 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Attachments (missing)

 

 

Yes,

 

JOB ENTRY has been removing attachments since I went live last august.

Users make some field changes unrelated to the REVISION field on a job and press SAVE.

It’s about 1 out of 10 jobs they change the REVISION will get written out with a BLANK space in front of it.

Epicor’s programming logic performs as designed and removes the attachments since the revision has changed but is not on file.

I run a dashboard and pickup jobs with no attachments.

I open the job, select the DROP DOWN on the REVISION field, and select the revision on file which doesn’t have the space in front.

Press SAVE and the program re-adds all the attachments back onto the job.

Hope this helps.

 

Patrick

 

1540457PSC

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Monday, April 07, 2014 10:26
To: Vantage
Subject: [Vantage] Attachments (missing)

 

 

Hi guys,

Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

 

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.

I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

 

Has anyone seen this before ?

 


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

Hmm that's interesting, most of the stuff we are seeing is in Invoice and InvoiceDtl. I shall do some digging


Thanks!


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?


On Mon, Apr 7, 2014 at 11:42 AM, Vic Drecchio <vic.drecchio@...> wrote:

 
<div>
  
  
  <p></p><div><p class="ygrps-yiv-1477693068MsoNormal"><span style="font-size:11.0pt;color:#44546a;">Whoa.&nbsp; Good tip.<u></u><u></u></span></p><p class="ygrps-yiv-1477693068MsoNormal"><span style="font-size:11.0pt;color:#44546a;"><u></u>&nbsp;<u></u></span></p><div>

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Winter, Patrick

Sent: Monday, April 07, 2014 11:40 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Attachments (missing)

 

 

Yes,

 

JOB ENTRY has been removing attachments since I went live last august.

Users make some field changes unrelated to the REVISION field on a job and press SAVE.

It’s about 1 out of 10 jobs they change the REVISION will get written out with a BLANK space in front of it.

Epicor’s programming logic performs as designed and removes the attachments since the revision has changed but is not on file.

I run a dashboard and pickup jobs with no attachments.

I open the job, select the DROP DOWN on the REVISION field, and select the revision on file which doesn’t have the space in front.

Press SAVE and the program re-adds all the attachments back onto the job.

Hope this helps.

 

Patrick

 

1540457PSC

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez

Sent: Monday, April 07, 2014 10:26
To: Vantage
Subject: [Vantage] Attachments (missing)

 

 

Hi guys,

Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

 

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.

I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

 

Has anyone seen this before ?

 


Jose C Gomez

Software Engineer


T: 904.469.1524 mobile


Quis custodiet ipsos custodes?

</div>
 


<div style="color:#fff;min-height:0;"></div>

We have seen this going on for quite some time. We have yet to determine the cause or pattern however. Engineering will attach files on the quotes and some of these over time will disappear, yet remain physically on the server..

Rob Bucek
Production Control Manager
PH: (715) 284-5376 ext 311
Mobile: (715)896-4832
FAX: (715)284-4084
[cid:1.234354861@...]<http://www.dsmfg.com/>
(Click the logo to view our site)<http://www.dsmfg.com/>

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Monday, April 07, 2014 10:26 AM
To: Vantage
Subject: [Vantage] Attachments (missing)


Hi guys,
Just ran into an interesting issue. We have attachments set to go to a share \\myserver\E9Attachments\

Today while running some maintenance I ran a comparison of the files in that folder and the files referenced in XFileRef. It turns out there are several Physical files in that folder that are not in XFileRef.
I question a few folks and they seem to think that the files attachment records are being removed from within Epicor somehow which is why the file is physically on the server but not referenced in the XfileRef table.

Has anyone seen this before ?


Jose C Gomez
Software Engineer

T: 904.469.1524 mobile
E: jose@...<mailto:jose@...>
http://www.josecgomez.com
[Image removed by sender.]<http://www.linkedin.com/in/josecgomez> [Image removed by sender.] <http://www.facebook.com/josegomez> [Image removed by sender.] <http://www.google.com/profiles/jose.gomez> [Image removed by sender.] <http://www.twitter.com/joc85> [Image removed by sender.] <http://www.josecgomez.com/professional-resume/> [Image removed by sender.] <http://www.josecgomez.com/feed/>

Quis custodiet ipsos custodes?



[Non-text portions of this message have been removed]