Automatic Credit Hold Placement

Yahoo Archive
1
Call Epicor's Support and ask to be added to this call#...then
escalate as their workaround is to manually clear the HOLD Status.

Here is what Epicor's EPICWEB reports:

Request #:
3180BRK
Product:
Vantage

Added:
03/20/2008
Version:
8.03.404A

Priority:
1(Serious)
Status:
Open

Class:
Bug

Reported on Vantage 8.03.404a Progress and Sql

ADDITIONAL INFO

RESPONSE FROM DEVELOPMENT
SCR 49495
4/1 Targeted to 8.03.406

When SCR 43040 made improvements in the AR-invoice posting code
(ar/PostInvc.p), it started adding the invoiced part of the order to
the customer's outstanding credit. It should be subtracting it.

WORKAROUND: Uncheck the Credit Hold box manually.

Thanks
Patty Buechler


--- In vantage@yahoogroups.com, "kam4085" <kmaclennan@...> wrote:
>
> I recently upgraded from 8.03.305 to 8.03.404 and I am now getting
many
> customers that are automatically being placed on credit hold at
invoice
> post. I had 8 just this morning and only 2 are legitimate. There
are
> many that were not placed on hold. I have compared the payment
terms
> and the credit situation for the on holds as well as the not but I
> can't see any differences. Is anyonge else having this problem?
>
2
I recently upgraded from 8.03.305 to 8.03.404 and I am now getting many
customers that are automatically being placed on credit hold at invoice
post. I had 8 just this morning and only 2 are legitimate. There are
many that were not placed on hold. I have compared the payment terms
and the credit situation for the on holds as well as the not but I
can't see any differences. Is anyonge else having this problem?