Bank rec error

[rparchim (Ray Parchim)]

Bank recs were previously done in Epicor until Aug '19.
For some reason, they stopped.
I started here a year ago and one of my projects is to get both bank recs back into Epicor.

I started to do the one account, but when I go to the unmatched transactions screen and hit retrieve, I get the following error message:

Business Layer Exception
Description is required.
Exception caught in: Epicor.ServiceModel
Error Detail

Description: Description is required.
Program: Epicor.Ice.dll
Method: ValidateColumn
Line Number: 252
Column Number: 17
Table: CashBHed
Field: Description
Client Stack Trace

at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Erp.Proxy.BO.AutoBankRecImpl.Update(BankRecDataSet ds)
at Erp.Adapters.AutoBankRecAdapter.OnUpdate()
at Ice.Lib.Framework.EpiBaseAdapter.Update()
at Erp.UI.App.AutoBankRecEntry.Transaction.Update(Boolean beforeDelete)

I understand that something is missing a description, but am unsure of where that is and also how to fix this. The other bank account works just fine. I only get this on this account.
I’ve only been using Epicor for a year; used Manage 2000 for previous 20+ years.
Thanks!
Ray

[Jonathan]

When you move between tabs and interact with other controls(buttons, textboxes, checkboxes) you are usually changing from one DataView to another and this triggers a “Save” if you didn’t do it manually, when trying to save the Statement Header you are missing the description.

[rparchim (Ray Parchim)]

Jonathan-
Well, that was an easy fix. I didn’t see that because my screen doesn’t say description by the box.

I appreciate your help!!
Thanks,
Ray

[Jonathan]

Wow, I guess they realized at some point that this was not intuitive and changed it.