Bartender Label Printing Issue

Epicor ERP 10
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1

We print labels through bartender. All is well with the printing with the exception of some select receipts. I am struggling to figure out the issue. My shipping/receiving group is logging now for the next few days to see if we can find a pattern. We think it may be related to a few specific suppliers. However, I am not 100% sure yet. With the problem receipts the label printer will output 2 labels instead of one, when there is only one record in the BT file. I am tried multiple printers on two different systems with two different bartender servers and it still outputs 2 labels. If I state I want 3 labels in the NumLabels field on receipt entry then I get 6 labels or 2 X 3 of course. I was hoping I had multiple records in the file, but I have brought the BT file into Excel and it only have one record in it.

Anyone have any ideas?

2

Solved my own issue team. The label format on the bartender server was last printed with a 2 in the copies option. I just opened the BTW file and changed the value to a 1 and test printed. Then saved the file. All is good now. :slight_smile:

3

Yes, It’s annoying that Bartender will save the last printed settings in the label. Iwish they changed that or made it an option.