Can't run admin console in E9 - says System.Exception: Another insta

We are getting this error even though the admin console is NOT running.  What process do I need to close so I can re-run the Epicor 9 admin console?

 

Best regards

Mike Abell

IT Manager

Flexial Corporation
a company of BOA Group
1483 Gould Drive, Cookeville, TN 38506, USA

Phone:    +1 931 432 8408
Fax:        +1 931 432 1889

Mail:        mabell@...
Website:  http://www.flexial.com
               http://
www.boagroup.com