How can one clear items from the AR Report that are zeroed out? in this case two CMs - one regular CM and one “positive” CM because of entry error. The system will not allow CMs to be cleared against each other. We just need them to not show on the Aged Receivables Report. They zero out in AR and GL so all accounting is correct. Thanks in advance.
Have you applied both CMs to the customer account?
All CMs are against a customer yes. But you can not apply a CM to a CM. I “wrote off” to same account thus everything is now cleared. Thanks