Good day all.
I am having some difficulty trying to figure out the Epicor process for getting some Server-Side Code into a Customers Configurator (UD Method to be specific) who is on the Public Cloud. I have been told that this is possible to do via an EpicCare Support Ticket. All we needed to do was create the ticket, create the code and, in our case, create the UD Method for them to put the code into. Their system won’t let us enter the code in directly to any server side area’s. all we get is the Expression Builder instead of the code editor window. Or am I missing something on this process all together??
Has anyone out there had a similar need and were you able to get the code entered?
Are you trying to upload dlls? UD Methods have a place to enter C# code for server-side methods.
If the customer is Multi-Tenant, which is NOT Public Cloud, then you do have to work with Epicor on getting load added. @Evan_Purdy knows this all too well.
No…I don’t think its a dll we are trying to upload. We have a text file with the code and we need it in a UD Method to call information from the server during a configuration session. since this customer is Public Cloud (Not Multi-Tenant), we figured that we have to put a ticket in with EpicCare. But Epicor is saying that they can’t do this.
When we try and enter the code into the Server-side UD method, we just get an expression builder window. Not the code editor window. Hence the reason I am thinking Epicor needs to upload it. Maybe I am wrong too…
So I am just wondering if anyone else has experience with this type of request that could assist.
The issue here was a lack of understanding the differences between the SaaS Options. I thought that Public Cloud was the same as Multi-Tenant. Thus, I didn’t even think to check if this field was flagged true.
But we have since now done that and we can enter in the server side code as expected!
