We are wondering, as we are testing out configurators on different sites for an upcoming upgrade, if it is possible to run a configurator properly that is setup with parts/operations/resources specific to a different site form order entry.
Our scenario is that customer service will enter multiple lines for a single order that would use configurators setup to separate sites. So they don’t want to jump into the order from the other site to enter the lines.
I’ve found that if you have parts/opr/resources not set in both sites it will error. That is expected, but is there a method to work around that?
Other just setting up mock part/opr/resource in the site that really doesn’t use it. I’ve tested that as well and it sorta works in that it will let you save the configuration. However since the part associated to the configurator is a different site will not let you actually create a job on either site. As in Site “B” can’t see to create the job since it was created using site “A” configurator and Site “A” can’t get a correct job because the base part associated to the configurator is setup for Site “B”.