A user is attempting to create a Job on an Order but is receiving an error “Order Release 2/1 Part Detail not Found.” From what I can tell, the Part (which is a Freight) is a valid one. The first line of the Order was able to have a Job created for it successfully. What could be causing this error?
Can you provide the exception details?
Order Line/Release 2/1: Part detail not found.
Exception caught in: Epicor.ServiceModel
Error Detail
Correlation ID: 7fa25406-6546-4a2d-92ad-27962a31f2a1
Description: Order Line/Release 2/1: Part detail not found.
Program: Erp.Services.BO.OrderJobWiz.dll
Method: createjob
Line Number: 901
Column Number: 17
Client Stack Trace
at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Erp.Proxy.BO.OrderJobWizImpl.CreateJobs(OrderJobWizDataSet ds, String& pErrorMessages)
at Erp.Adapters.OrderJobWizAdapter.CreateJobs(String& pErrorMessages)
at Erp.UI.App.OrderJobWizEntry.Transaction.CreateJobs()
This error is thrown when there is no PartDtl record for the Line/Release.
PartDtl table description is “Contains all of the open demand and supply records.”
Trying to summarize the logic I saw it seems PartDtl records are created only when there is a need to manufacture or stock the part. And they are not created for Sales Kit Parents.
Having similar issue, we had more than 10,000 records on partdtl a week ago, but now it seems only 500 or so, like it all deleted some how…any idea how to find the root source?? Like some small steps to take