Hello Guys,
Is crystal reports still supported by E10 ? Trying to run crystal reports on 10.1.500, set a system agent, test some reports. Some reports get completed successfully, but not going to preview mode…is there any change need to be made ?
I believe Crystal Reports is no longer supported by Epicor, but you can run it. After you run your report, go into the system monitor and check the History Tasks tab. If it failed, check the event log on the server. If it completed but still didn’t preview, click on the reports tab, select the report in question, and click on the print preview button. You may get another error message that is more detailed and helpful.
The reports show as completed with no error but it does not show up in the Reports tab. It does not even print preview when the pop up says the report completed. Any thoughts?
It’s been a couple of years since I had to do this. So my memory is a little fuzzy. Take a look at my comments on this post and see if you can follow the steps that I went through. Let me know if something is vague or confusing.
These are standard reports such as Job Traveler and Production Detail reports that are not previewing. From what I’ve been told, it could take up to 2 hours before it shows up in the Reports tab. There was the initial instance where it went to the Reports tab but subsequent reports will no longer go to the Reports tab.
And Epicor provided an SSRS version for every Report that was CR based in V8. So you should only need to run a CR version if you customized it. And in that case you’d be bringing your .RPT files from V8.
I am just seeing it come through the Reports tab now after about an hour. When I do a print preview from the Report tab, it previews fine so the report files look correct. It seems there is a delay once it completes to auto preview and go to the Report tab.
What happens if yo select the preview tool from the reports tab on Sys Monitor, right after it appears there? Does it preview right away, or still take an hour?
Maybe its a Crystal thing. I recall in V8 that you could “get out of sync” with print jobs and previews. If you started a second print before the first one previewed, the second, would never show until the 3rd print was ready to display. And at that time, the second would show. And the 3rd wouldn’t display until the 4th was ready…