I am located in the states, and our plant in Chile is getting this error. We are also having the same error at one PC so far here in the states. What version of Crystal Runtime should we be on? [Screenshot 2024-06-21 at 1.27.57 PM]

I know the different Crystal runtimes are super version dependent. Assuming that you haven’t upgraded recently, maybe try a repair install or a remove and reinstall of the Crystal Runtime.

Related: [image] Epicor 2024.1.5 upgrade and New Crystal Runtime - big problem Kinetic ERP Hi - I just was working with our new Epicor Pilot upgrade trying to deploy my dashboards and any dashboards with reports attached would not deploy because of invalid Crystal Runtime…

I am being told that we were upgraded recently. I don’t really mess with Chile Epicor since we have so few users, and as long as it works, I leave it.

Yes, looks like you are multi tenant cloud, so I think the article Kevin posted will be your answer.

Crystal Runtime Error

Kinetic ERP

klincecum (Kevin Lincecum) June 21, 2024, 6:58pm 3

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Crystal Runtime Error

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