Customers who must prepay

I created a solution you can try to use. I first created a customization on the Customer Entry and added a checkbox that was bound to Customer.CheckBox02. A true value (or being checked) meant the order couldn't be shipped until the order was paid in full.

Then I created BPM's that forced the Orders to be marked PrePaid for terms (it wouldn't allow them to save anything else, so they couldn't accidentally give the customer terms when printing the order confirmation).

I lastly created a BPM on the CustShip.GetOrderLineInfo that when a order line is added to a customer shipment entry, it totals up all the invoices tied to the order and compares it to the total of the order itself. If the value is less than the order total, it's not paid in full and stops the line from being added to the customer shipment and throws an error to the shipping person that they need to speak to finance, etc.

Send me an email directly and I'll send you the BPM definitions and the code and you can see if you can get it working in E8, it should work. You'd also need to add the checkbox - or come up with some value to check if you're hesitant to perform the customizations.

Our sales team also recently had me add another BPM to set the Order on hold when it's created based on the customer being prepaid so they can see it on the shipping pick list - therefore they avoid pulling it all together and attempt to ship it when it's all on hold anyways.

--- In vantage@yahoogroups.com, Tony Hughes <thughes281@...> wrote:
>
> If you have a customer who must pre-pay before shipment, what is best way to deal with this?
> I don't see a way to allow sales order creation, but prevent shipping.
>
> Does anyone else have this situation? How do you solve it?
> we use 8.03.409a.
>
If you have a customer who must pre-pay before shipment, what is best way to deal with this?
I don't see a way to allow sales order creation, but prevent shipping.

Does anyone else have this situation? How do you solve it?
we use 8.03.409a.
Keep the customer on credit hold until funds are received.

Christy J Morris
Controller
Cold Jet, LLC
455 Wards Corner Road
Loveland, Ohio 45140
USA
+1 513-716-6370 (office)
+1 513-576-8986 (fax)
www.coldjet.com<http://www.coldjet.com>
[cid:image001.jpg@01CD9B0E.26E32440]
Setting industry standards in dry ice technology and solutions for over 25 years.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Tony Hughes
Sent: Tuesday, September 25, 2012 11:05 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Customers who must prepay



If you have a customer who must pre-pay before shipment, what is best way to deal with this?
I don't see a way to allow sales order creation, but prevent shipping.

Does anyone else have this situation? How do you solve it?
we use 8.03.409a.



[Non-text portions of this message have been removed]
You can put that customer on credit hold (set your credit actions to warn for sales orders and stop for shipping on your company config). When you receive payment you can go to customer credit manager and release that order for shipping



________________________________
From: Tony Hughes <thughes281@...>
To: vantage@yahoogroups.com
Sent: Tuesday, September 25, 2012 11:04 AM
Subject: [Vantage] Customers who must prepay


Â
If you have a customer who must pre-pay before shipment, what is best way to deal with this?
I don't see a way to allow sales order creation, but prevent shipping.

Does anyone else have this situation? How do you solve it?
we use 8.03.409a.



[Non-text portions of this message have been removed]
Definitely, but our problem is, in order for a sales order to be created, they have to be off of credit hold. We have quite a few pre-pay customers.
if we take them off credit hold to allow the order creation, it occasionally happens that they do not get put back on credit hold between sales order creation and shipment entry.

Any way to prevent shipment unless order is prepaid, maybe?


--- On Tue, 9/25/12, Christy Morris <cmorris@...> wrote:

From: Christy Morris <cmorris@...>
Subject: RE: [Vantage] Customers who must prepay
To: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Date: Tuesday, September 25, 2012, 3:08 PM
















Â









Keep the customer on credit hold until funds are received.



Christy J Morris

Controller

Cold Jet, LLC

455 Wards Corner Road

Loveland, Ohio 45140

USA

+1 513-716-6370 (office)

+1 513-576-8986 (fax)

www.coldjet.com<http://www.coldjet.com>

[cid:image001.jpg@01CD9B0E.26E32440]

Setting industry standards in dry ice technology and solutions for over 25 years.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Tony Hughes

Sent: Tuesday, September 25, 2012 11:05 AM

To: vantage@yahoogroups.com

Subject: [Vantage] Customers who must prepay



If you have a customer who must pre-pay before shipment, what is best way to deal with this?

I don't see a way to allow sales order creation, but prevent shipping.



Does anyone else have this situation? How do you solve it?

we use 8.03.409a.



[Non-text portions of this message have been removed]



























[Non-text portions of this message have been removed]
You can change that setting in the company configuration – we have ours set to warn on the creation of a sales order, but stop on shipment. So order can be entered, but not shipped.

Christy J Morris
Controller
Cold Jet, LLC
455 Wards Corner Road
Loveland, Ohio 45140
USA
+1 513-716-6370 (office)
+1 513-576-8986 (fax)
www.coldjet.com<http://www.coldjet.com>
[cid:image001.jpg@01CD9B11.4DF9FAB0]
Setting industry standards in dry ice technology and solutions for over 25 years.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Tony Hughes
Sent: Tuesday, September 25, 2012 11:23 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Customers who must prepay



Definitely, but our problem is, in order for a sales order to be created, they have to be off of credit hold. We have quite a few pre-pay customers.
if we take them off credit hold to allow the order creation, it occasionally happens that they do not get put back on credit hold between sales order creation and shipment entry.

Any way to prevent shipment unless order is prepaid, maybe?

--- On Tue, 9/25/12, Christy Morris <cmorris@...<mailto:cmorris%40coldjet.com>> wrote:

From: Christy Morris <cmorris@...<mailto:cmorris%40coldjet.com>>
Subject: RE: [Vantage] Customers who must prepay
To: "vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>" <vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>>
Date: Tuesday, September 25, 2012, 3:08 PM



Keep the customer on credit hold until funds are received.

Christy J Morris

Controller

Cold Jet, LLC

455 Wards Corner Road

Loveland, Ohio 45140

USA

+1 513-716-6370 (office)

+1 513-576-8986 (fax)

www.coldjet.com<http://www.coldjet.com>

[cid:image001.jpg@01CD9B0E.26E32440<mailto:image001.jpg%4001CD9B0E.26E32440>]

Setting industry standards in dry ice technology and solutions for over 25 years.

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of Tony Hughes

Sent: Tuesday, September 25, 2012 11:05 AM

To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>

Subject: [Vantage] Customers who must prepay

If you have a customer who must pre-pay before shipment, what is best way to deal with this?

I don't see a way to allow sales order creation, but prevent shipping.

Does anyone else have this situation? How do you solve it?

we use 8.03.409a.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]