Dashboard URL/XSLT View Download config

Epicor ERP 10
1

I have a dashboard which utilizes a URL view to open up a specific custom SSRS report.
When I use the control option to save the report to PDF, it launches Internet Explorer :face_vomiting:.
Is there a configuration setting in Epicor to specify how this report is downloaded, specifically from the URL/XSLT View dashboard control?

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2

It should use the viewer that you have set default on your machine. I don’t think there’s a way to make the customization control it separately from the windows defaults. Or at least I haven’t figured out how to yet.

Edit and I just realized you were talking about SSRS stuff, and all I know about it viewing a PDF Ina dashboard so take my response with a grain of salt.

3

Thanks, yeah it’s weird I can’t figure out why it’s using ie since my machine is set to use chrome pretty much for everything.

4

You use chrome to view PDF?

5

Not always but sometimes. It’s using ie to download tho and also opens up an Ie browser in addition to the download window

6

Bummer.

1 Like
7

Has anyone else run into this? This topic came up again and I’m confused why it’s launching IE as it’s default browser

8

@Aaron_Moreng Did you have any luck with this?

9

Hey Alexander, welcome!
I’m sadly not on Epicor anymore and don’t specifically remember if I did or not. That was pre-windows 11 as well, so it’s hard to say.

10

It’s because it’s hardcoded to use the WebBrowser control to open that report.

You are already in Internet Explorer.