One of the new featured items at Insights was a newer cloud offering called Dedicated Tenancy. It gives a little more control as to when the cadence hits. It seems to lift some restrictions but leaves others, still investigating. So far, your industry specific/custom code won’t work and no support for SSO.
Mark W.
No custom code? That’s a big hit
My understanding is that you get customization’s just no custom DLL’s since it is a shared App Server with private virtual directories. You can also put an App server in your LAN with a VPN to the DB if you needed to. I think it is under Norm Miner, who handles single tenant and not Matthew Meyer who handles multi-tenant but it doesn’t seem fully flushed out yet.
John
I did some of the security design on it long ago. I Need to hook up with folks on what we will support rather than the technical abilities
Hi John,
Gary Parfrey (Custom Solutions Group) was talking at the Projects SIG at Insights and he was presenting some solutions that would be very useful. I asked about Dedicated Tenancy and he said those wouldn’t work there because CSG doesn’t yet conform to the new release cadence. In Dedicated Tenancy, you can defer an update for up to 90 days I believe. I don’t think CSG has the bandwidth to handle the same cadence as the rest of development. I could be wrong but like you said, I don’t think it has been fully flushed out yet.
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I spoke with Mark Pladson and told him that we have a VPN to our Epicor Managed System (Owner-Tenants one might say) and he seemed pretty adamant that there would be no VPNs set up for Dedicated Tenancy.
I would like to see Azure AD added to Dedicated Tenancy to provide Windows authentication to our domain users.
Mark W.
Mark,
Without a VPN how will they support Bartender and the other tools? My understanding is that you still needed a server on premise to handle all of the third party software.
John
That’s an excellent question John. I know that when Microsoft Dynamics CRM and SharePoint went online, the solutions to direct data access problems were to create an HTTP(S) path to the resource and access them that way. In a previous life, I wrote a program using the printer’s language which ran at the workstation in order to print labels. Later, I moved the program to a web server and I had nothing to install on the workstations and just made a URL call. I see a lot more of that in the SaaS world. I’m not sure how difficult it would be to do that with Bartender.
Mark W.
Does anyone have additional information on dedicated tenancy? We have a customer on standard SaaS that is going nutz over all the limitations.
We’re just finishing week 2 on DT. Fire away…
Mark W.
WHat are the restrictions?
DT is on the same point update schedule as MT. Customers can defer the application of a new version or release (10.x.y or 10.x) to another pre-defined by Operations upgrade window, but all point updates that are applied in MT will be applied to DT.
Nathan is correct. We see the dot releases installed into our Pilot on Wednesday and that weekend they are applied.
We can do pretty much everything we did on Single Tenant. Report Builder is probably done the same way as MT. There are a few issues we’re working through: DocStar credentials can’t be set company wide, can’t install a solution at the moment (ftp sites or something), the old Mobile Time and Attendance and Field Service Apps don’t seem to exist in the cloud but that’s all I can think of right now.
What are the pain points?
Mark W.
Does anybody know how 3rd party programs like Bartender are handled with DT? Is there an option to have a VPN then like John suggested then you’d need a server on premise?
Bartender needs to be installed within the customer’s environment but the output file is written to an FTP location where just that specific customer can access. A third-party FTP folder to Windows drive mapper application needs to be used so that Bartender can access the .bt file.