This article resonated with me after building eUX for 6 years, I found the same to be true. Especially:
After running a series of tests, we found out that enterprise users tend to prefer to leave the app or platform for instructions.
Enterprise users are power users — and it’s imperative that we take this into account when designing products for them. They interact with niche software on a daily basis and quite possibly for many years. They know their way around the logic of the products they use.
The complicated part, however, is not to force users into flows and scenarios. Experts and professional users need that freedom to make decisions and use the platform as they see fit.
Consumer UX is really passionate about sleek UIs, while enterprise software must ensure that users are able to do their work comfortably. Therefore, simplified, minimalistic interfaces aren’t really what eUX designers are after.