Now you know why they put a safe harbor warning in front of everything they say.
Insights will be fun this year 
I always take the safe harbor thing as we are telling you what you want to hear, not what we actually plan to do…
Maybe a better strategy than going to Insights to complain would be if no went at all.
It is not like going and complaining will move the needle much, while it is possible you might get them to extend the timeline they are not likely to change course. All you need to do is look at Classic/Kinetic for proof of that.
I am curious what percentage of customers today are “on prem” (i.e. anything other than Epicor’s cloud).
I could start a poll. I’m not exactly sure how to break it down.
- On prem in a building we own
- “On prem” but in a cloud we control in some way
- Epicor SaaS Gov cloud
- Epicor SaaS Enterprise cloud
- Normal Epicor SaaS cloud
- Some other Epicor SaaS or not sure
Any suggestions on my poor wording, or something important I missed?
(This is not the poll - I’d do a separate thread for that.)
I’ve said I thought they were going this direction several times and people always poo-pooed me. Wish I was surprised.
I don’t think this is a smart choice.
2028.1 will be the new 9.05.702a, people will still be running it in 2040.
I like how Vaibhav Vohra has his own Epiusers account and they still make Tim post it lol. Proof that he’s just the punching bag they make take the heat.
I think Tim’s just a good communicator. As in, he sees the importance of it.
The math is simple - if Tim didn’t post it, who from Epicor would? No one.
And no one loves to be surprised with this kind of news. Best to just get it out there.
While Epicor has had an online presence for quite awhile, there is a difference between having a cloud product and running a product in the cloud. Competitors like NetSuite, Acumatica, QT9, etc. have been cloud technologies from the start. While some movement like Linux containers and the MetaUX framework have been an improvement, Kinetic is still an on-prem solution run in the cloud.
In reality, there are no on-prem ERP companies that I know of. That’s just the state of the world. When comparing ERP solutions, features used to be the main differentiator. But now, security, reliability and resiliency is now at least 50% a part of the discussion.
Epicor has two challenges ahead: making their solutions (Kinetic, P21, BisTrack) cloud native and improve the service they run on. The headwinds are strong as many companies are in a repatriating mood. It seems the innovative pathway of bringing a cloud solution to on-prem users was a road not chosen. We live in interesting times indeed.
From 2022: Epicor: Committed to Support Both On-Premise and Cloud Deployments
Per ChatGPT, with the caveat that it’s the entire install base, not just ERP;
"Based on the only broadly comparable public numbers available:
- Epicor Cloud: on the order of ~70–80% of customers
- Self-managed / on-prem / partner-hosted: ~20–30%"
And… “Epicor has said that in fiscal year 2023, 70% of new customers adopted a subscription-based offering.”
Pretty sure the same thing was repeated in 2025.
So it includes P21, etc.?
Would Kinetic (ERP) be more likely to be on prem? I’d think so, no?
Maybe this is why they keep doing huge price increases on the cloud subscription . . . Probably wishful thinking.
It’s not just cloud… on-prem got the same price increase. Means us on-prem folks are paying for nothing now.
Someone better download this before Epicor takes it down.
I mean, they did “commit” to six years since that speech…
Kinetic, P21, and BisTrack. All at the same time.