Epicor update from 10.2.400.13 to 10.2.500.9

[mhossain (Mohammad Sazzad Hossain)]

@chaddb thats what we have already tried but no luck

[chaddb (Chadd Blanchard)]

What’s the error when you start from scratch?

[mhossain (Mohammad Sazzad Hossain)]

This is the error.

[chaddb (Chadd Blanchard)]

Might try the steps mentioned here. Not exact same issue but can’t break anything worse. I would just move or rename the files. Wouldn’t necessarily delete.

Admin Console issues

Steps clarified to to fix issue. [image] Closed admin Console Browsed to C:\ProgramData\Epicor\AdministrationConsole Deleted the following files (Can move to another location for safety) Epicor.Mfg.Adinistration.DatabaseServerManagement.Configuration.xml and Epicor.Mfg.Administration.ServerManagement.Configuration.xml Once deleted re-launch Epicor Administration Console. ** you will need to re add the following** Right Click on Database Server Management and click Add Epicor Dat…

[ckrusen (Calvin Krusen)]

Easy enough to try …

Table 'UserFile' property mismatch between sender and receiver

I am getting this error when attempting to add an agent to the Task Agent Service: [image]

[mhossain (Mohammad Sazzad Hossain)]

This issue has been fixed after 2nd time trying the below KB. Thanks to all for your help.

https://epicorcs.service-now.com/epiccare?id=epiccare_kb_article&sys_id=d1fdde5adb466f007a572a9b8a961999

Thanks
Sazzad

[chaddb (Chadd Blanchard)]

So the same things mentioned above. Remove everything and start from the beginning.

[TomAlexander]

Epicor should just change their Upgrade Guide to steer people away from “register existing app server”… Sounds like that could have saved a ton of time and frustration.

[chaddb (Chadd Blanchard)]

Based on feedback here just registering your existing app servers isn’t the best option. I’ve never had issues but, lots of issues being reported.