How do you set a custom layer on sub-screen (slider) in Kinetic? This was easy in classic. Any suggestions to try?
Our users want a custom layer in the Material Request Queue “Process” button slider. I got the layer setup no problem but when I try to apply it to the MRQ I’m getting this error trying to open a custom layer:
Is the layer on a menu somewhere, which is accessible to the user? Epicor checks to see if the user has access to the menu item before allowing launch (it has to be on a visible? branch of the menu somewhere with security access to the user)
I typically use:
View: MENUITEM (not app name)
Layer: Layer
I’m currently battling a similar issue… I was getting the same error in our MES system when clicking the Start Production Activity, Rework, Indirect, etc. buttons.
Previously, it loaded our custom layers okay. But now, I’m having to copy the processes to current company and applying the layers there in order for them to work.
This is working (in 2025.2) but in current live (2025.1) I didn’t have these “Processes” copied to current company and they worked fine. So, something definitely got tweaked.
I was having the same issue with it loading only the base layer until someone told me it was broken in the current version. Made no changes and it worked once I tried in pilot.