How do you unreserve a picked order?

That is nuts! (Glad there is a fix utility.)
You'd think the shipped status would be locked as part of the inv selection process OR the inv process would detect that "the record has been modified by another user" and stop cold on it.
Fun being a beta tester isn't it? (:o
Rob

--- Original Message ---
From:"LeAnn Marruffo" <lmarruffo@...>
Sent:Wed 9/9/09 6:33 pm
To:<vantage@yahoogroups.com>
Subj:RE: [Vantage] Re: how do you unreserve a picked order?

Yeah. Crazy, huh? Can't mark it shipped, because it's invoiced, and
can't un-invoice, because it's posted. Can't relieve inventory, because
it's reserved for the already invoiced, yet still open, release. Can't
close the release, because it has an unrelieved reservation.

Turns out, we aren't the first folks to do this! I guess there's a
possible timing issue if one person is un-marking shipped at the same
time as someone else pulling into invoice. There's a fixit program we
are going to try- here's hoping it relieves inventory. I foresee a BPM
that checks for "ready to invoice" as part of invoice entry... Just
because it said it was ready to invoice at time of display on the
selection list, doesn't mean it still is, I guess.

Gotta love this stuff...

- L





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Robert Brown
Sent: Wednesday, September 09, 2009 2:49 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: how do you unreserve a picked order?





Are you saying you can't ship it (relieving reservations & inventory,
also closing line) and zero $ re-invoice it (or full re-invoice with an
offsetting credit)?

???

Rob Brown

________________________________
From: LeAnn Marruffo <lmarruffo@...
<mailto:lmarruffo%40steren.com> >
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Sent: Wednesday, September 9, 2009 2:51:14 PM
Subject: RE: [Vantage] Re: how do you unreserve a picked order?


Actually, the more I dig into this, the uglier it gets. Here's what we
did:

Reserve material against sales order release

Create pack slip (freight through AgileShip-do not mark shipped, this
gives me a ship date, but does not mark the pack as shipped)

Invoice unshipped pack slip- post

Now we're stuck. Inventory is not relieved, I have an open order line I
can't close, a reservation I can't relieve, and a posted invoice against
an unshipped pack slip. Needless to say, I have an open call with
Epicor, but does anyone else see a way out of this?

Thanks!

- leAnn

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On
Behalf
Of ziimeone
Sent: Wednesday, September 09, 2009 11:32 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: how do you unreserve a picked order?

I find if you got into order entry you can close the line direcly and
that should clean it up.

--- In vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com> ,
"leann_37" <lmarruffo@. ..> wrote:
>
> We have an order that shipped (and was invoiced!) but has no ship
date, and so the order line did not close. (407A, SQL) Now it has a
reservation against it, and I can't unreserve, because it has a status
of "picked". How do I get rid of this status, so I can unreserve and
clean this up?
> Thanks in advance for any and all advice!
> - leAnn
>

Click here
<https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
ShbrWKfKGbjLteP! HZXc2tvKvEhcZiN! 3ZqBj3G9C26e4g= => to report this
email
a
We have an order that shipped (and was invoiced!) but has no ship date, and so the order line did not close. (407A, SQL) Now it has a reservation against it, and I can't unreserve, because it has a status of "picked". How do I get rid of this status, so I can unreserve and clean this up?
Thanks in advance for any and all advice!
- leAnn
I find if you got into order entry you can close the line direcly and that should clean it up.










--- In vantage@yahoogroups.com, "leann_37" <lmarruffo@...> wrote:
>
> We have an order that shipped (and was invoiced!) but has no ship date, and so the order line did not close. (407A, SQL) Now it has a reservation against it, and I can't unreserve, because it has a status of "picked". How do I get rid of this status, so I can unreserve and clean this up?
> Thanks in advance for any and all advice!
> - leAnn
>
Actually, the more I dig into this, the uglier it gets. Here's what we
did:

Reserve material against sales order release

Create pack slip (freight through AgileShip-do not mark shipped, this
gives me a ship date, but does not mark the pack as shipped)

Invoice unshipped pack slip- post



Now we're stuck. Inventory is not relieved, I have an open order line I
can't close, a reservation I can't relieve, and a posted invoice against
an unshipped pack slip. Needless to say, I have an open call with
Epicor, but does anyone else see a way out of this?

Thanks!

- leAnn





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of ziimeone
Sent: Wednesday, September 09, 2009 11:32 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: how do you unreserve a picked order?






I find if you got into order entry you can close the line direcly and
that should clean it up.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"leann_37" <lmarruffo@...> wrote:
>
> We have an order that shipped (and was invoiced!) but has no ship
date, and so the order line did not close. (407A, SQL) Now it has a
reservation against it, and I can't unreserve, because it has a status
of "picked". How do I get rid of this status, so I can unreserve and
clean this up?
> Thanks in advance for any and all advice!
> - leAnn
>





Click here
<https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
ShbrWKfKGbjLteP!HZXc2tvKvEhcZiN!3ZqBj3G9C26e4g==> to report this email
as spam.



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[Non-text portions of this message have been removed]
Are you saying you can't ship it (relieving reservations & inventory, also closing line) and zero $ re-invoice it (or full re-invoice with an offsetting credit)?

???

Rob Brown




________________________________
From: LeAnn Marruffo <lmarruffo@...>
To: vantage@yahoogroups.com
Sent: Wednesday, September 9, 2009 2:51:14 PM
Subject: RE: [Vantage] Re: how do you unreserve a picked order?

Â
Actually, the more I dig into this, the uglier it gets. Here's what we
did:

Reserve material against sales order release

Create pack slip (freight through AgileShip-do not mark shipped, this
gives me a ship date, but does not mark the pack as shipped)

Invoice unshipped pack slip- post

Now we're stuck. Inventory is not relieved, I have an open order line I
can't close, a reservation I can't relieve, and a posted invoice against
an unshipped pack slip. Needless to say, I have an open call with
Epicor, but does anyone else see a way out of this?

Thanks!

- leAnn

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of ziimeone
Sent: Wednesday, September 09, 2009 11:32 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: how do you unreserve a picked order?

I find if you got into order entry you can close the line direcly and
that should clean it up.

--- In vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com> ,
"leann_37" <lmarruffo@. ..> wrote:
>
> We have an order that shipped (and was invoiced!) but has no ship
date, and so the order line did not close. (407A, SQL) Now it has a
reservation against it, and I can't unreserve, because it has a status
of "picked". How do I get rid of this status, so I can unreserve and
clean this up?
> Thanks in advance for any and all advice!
> - leAnn
>

Click here
<https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
ShbrWKfKGbjLteP! HZXc2tvKvEhcZiN! 3ZqBj3G9C26e4g= => to report this email
as spam.

This message has been scanned for malware by SurfControl plc. www.surfcontrol. com

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
Yeah. Crazy, huh? Can't mark it shipped, because it's invoiced, and
can't un-invoice, because it's posted. Can't relieve inventory, because
it's reserved for the already invoiced, yet still open, release. Can't
close the release, because it has an unrelieved reservation.

Turns out, we aren't the first folks to do this! I guess there's a
possible timing issue if one person is un-marking shipped at the same
time as someone else pulling into invoice. There's a fixit program we
are going to try- here's hoping it relieves inventory. I foresee a BPM
that checks for "ready to invoice" as part of invoice entry... Just
because it said it was ready to invoice at time of display on the
selection list, doesn't mean it still is, I guess.

Gotta love this stuff...

- L





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Robert Brown
Sent: Wednesday, September 09, 2009 2:49 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: how do you unreserve a picked order?





Are you saying you can't ship it (relieving reservations & inventory,
also closing line) and zero $ re-invoice it (or full re-invoice with an
offsetting credit)?

???

Rob Brown

________________________________
From: LeAnn Marruffo <lmarruffo@...
<mailto:lmarruffo%40steren.com> >
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Sent: Wednesday, September 9, 2009 2:51:14 PM
Subject: RE: [Vantage] Re: how do you unreserve a picked order?


Actually, the more I dig into this, the uglier it gets. Here's what we
did:

Reserve material against sales order release

Create pack slip (freight through AgileShip-do not mark shipped, this
gives me a ship date, but does not mark the pack as shipped)

Invoice unshipped pack slip- post

Now we're stuck. Inventory is not relieved, I have an open order line I
can't close, a reservation I can't relieve, and a posted invoice against
an unshipped pack slip. Needless to say, I have an open call with
Epicor, but does anyone else see a way out of this?

Thanks!

- leAnn

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On
Behalf
Of ziimeone
Sent: Wednesday, September 09, 2009 11:32 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: how do you unreserve a picked order?

I find if you got into order entry you can close the line direcly and
that should clean it up.

--- In vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com> ,
"leann_37" <lmarruffo@. ..> wrote:
>
> We have an order that shipped (and was invoiced!) but has no ship
date, and so the order line did not close. (407A, SQL) Now it has a
reservation against it, and I can't unreserve, because it has a status
of "picked". How do I get rid of this status, so I can unreserve and
clean this up?
> Thanks in advance for any and all advice!
> - leAnn
>

Click here
<https://www. mailcontrol. com/sr/wQw0zmjPo HdJTZGyOCrrhg= =
ShbrWKfKGbjLteP! HZXc2tvKvEhcZiN! 3ZqBj3G9C26e4g= => to report this
email
as spam.

This message has been scanned for malware by SurfControl plc.
www.surfcontrol. com

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