Monday Morning Configurator Error

This is not an option for us.  We did a major amount of BETA testing and our 1-offs are beyond that.  We have to wait for 10.1 to upgrade.

 

Brenda

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, April 06, 2015 10:17 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Monday Morning Configurator Error

 

 

Have you tried upgrading from 10.0.700.2 to 10.0.700.4? Once we went there, we didn't seem to have anymore config problems. I think once you run the conversions for those verion numbers it might help.

10.0.700.2

 

EVERY Monday Morning I get the following 2 errors when trying to save a configuration (Quote):  I try all of the following and sometimes it works sometimes it doesn’t.  Every time I find what I think is the answer, that fails the next Monday.  Once I get an actual save, l have no issues again until the next Monday. Another odd thing is that if I change an existing configuration, it will save, but a new configuration done right after, will not save. 

 

1.        Deleting generated files

2.       Regenerating the Configurators

3.       Restarting the task Manager

4.       Changed the timeout settings

5.       Manually Quotes will save

 

This takes me all day to get back online, and I have no idea what actually makes it start working.  I swear it has “magically” started saving w/out me doing anything!  One Monday neither LIVE or TEST was saving and then they were this happened simultaneously.  I am out of ideas.  The Only consistent factors are we reboot on Sunday and the Configurator doesn’t save on Monday.

 

1st:

Server Side Exception

 

An error occurred while updating the entries. See the inner exception for details.

 

Exception caught in: Epicor.ServiceModel

 

Error Detail

============

Description:  An error occurred while updating the entries. See the inner exception for details.

Inner Exception:  Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

The statement has been terminated.

The wait operation timed out

Program:  System.Data.Entity.dll

Method:  Update

Original Exception Type:  UpdateException

Framework Method:  SaveChanges

 

2nd:

Server Side Exception

 

Configuration values were not found, no PcValueGrp record was found for Configuration '_QuoteBox' on entity '[Company = 10, QuoteNum = 12245, QuoteLine = 2]' from '[Company = 10, PartNum = Quotable Part, RevisionNum = BOX, AltMethod = ]'.

 

Exception caught in: Epicor.ServiceModel

 

Error Detail

============

Description:  Configuration values were not found, no PcValueGrp record was found for Configuration '_QuoteBox' on entity '[Company = 10, QuoteNum = 12245, QuoteLine = 2]' from '[Company = 10, PartNum = Quotable Part, RevisionNum = BOX, AltMethod = ]'.

Program:  Erp.Internal.PC.Configuration.dll

Method:  LoadConfiguration

 

Brenda

 

Have you tried upgrading from 10.0.700.2 to 10.0.700.4? Once we went there, we didn't seem to have anymore config problems. I think once you run the conversions for those verion numbers it might help.