New Menu Item required when using customization

Epicor ERP 10
1

It looks like I cannot select a customization for a system Menu item in 10.2.300

System Menu item in 10.2.300. It only shows the Base Extension in the dropdown.

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System Menu item in 10.1.400. It shows all customizations in the dropdown.

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If I make a new menu item in 10.2.300, then I can see all the customizations.

Odd thing that has me slightly worried … I upgraded a 10.1.400 system to 10.2.300, and those system menu items show (and launch) the customization assigned in 10.1.400

System Menu Item (Product Group) in 10.2.300, when the customization was assigned in 10.1.400
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2

Calvin,
Our test server is a 10.1.600 upgraded to 10.2.400. Our Job Closing form was the base form from 10.1.600 and I saved two customizations in 10.2.400 and the only customization that showed up in the drop down menu was the customization checked for All Companies. Not sure if that is what you’re seeing.

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3

That must be it.

We had no customizations for Job Closing in 10.1.400, so 10.2.300 was with the base.

I created two customizations for Job Closing: “JC_01a” is for all Companies, and “JC_01” for just our one (and only) company.

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And only the All Companies one shows in the Menu Maintenance.

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It’s funny that comapny specific customization can be assigned in 10.1.400, an that it carries over to 10.2.300 when upgrading.

4

I think the base menus are now only “All Companies”. For On Premise clients, I normally ensure the customization is “All Companies” too to avoid this issue.

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