Option Sales Order disable

Kinetic ERP
1

AR1
AR11125×655 104 KB

Dear Fellows,

I hope you’re well. We’re facing an issue with the AR Invoice Entry module. When creating a new group and deposit billing, the Sales Order button is disabled. I 've never experienced something like this ever before our version is 2021.1.37

Thanks in advance!

2

What type of invoice are you adding?

3

Hi Hally only happen in document Deposit Billing!!

4

Might be a stretch here, but go back through the process of deposit billing in the help and confirm everything is set up correctly and the process has not changed…