Our setup is forcing (approver)buyer to be authorized user

Epicor ERP 10
1

I have a situation where if my buyer entered a PO over a certain amount, that requires 2 levels of approval, the first approver, who has a lower approval limit, gets a business logic error when he/she tries to approve stating that they are not an authorized user of the next approver. They shouldn’t have to be and I was wondering if any of you knew what I can do to fix this.

Here is an example.

Buyer A enters a PO for $75,000. Buyer A now requires Approver Bob to approve. Since it is over Bob’s threshold, Approver Charlie must approve. The issue is when Approver Bob tries to approve Buyer A’s PO he gets the business logic error that he is not an authorized user for Approver Charlie. Besides adding Approver Bob as an authorized user for Approver Charlie do you guys know of a solution for this?

2

You would still need to go into the first buyer and add both users as authorized users for that buyer. Then they would be able to approve the POs.

3

Add both Approvers (Bob and Charlie) as authorized users to Buyer A?

4

Yes.

5

OK. I will try that. Thank you.