Performance on customer with alot of Ship To's

I am having this same issue. I got Epicor to build a customized program to delete ship tos that dont have any open tables attached to them. but i have a customer that is placing each order with a different ship to and at this pace the number of ship tos are increasing at a very rapid face. I am talking about 50-80 ship tos a day. i am on vantage 8.03.409c. anyone had this problem, a solution? workaround? to enter orders take alot of time.
I have a user that is having performance issues entering orders for one
of our customers with a lot of ShipTo's. She says that after a while of
entering orders for this customer her system will slow to a crawl.
Anyone else have this issue?



Joel Kolling
IT Manager
ITC Manufacturing, Inc.
Phone: 602-648-0021
Cell: 480-861-2009
Fax: 602-415-1444


[Non-text portions of this message have been removed]
What do you consider a lot? We deal with a couple of thousand shipTo's
on an order. We call web services directly to automate the creation of
release lines and pack ids. We'd never get an order in the system other
wise.





Robin Rees
IT Manager

Pratt Corporation

3035 N. Shadeland Avenue

Indianapolis, IN 46226

317-524-3290

www.prattcorp.com <http://www.prattcorp.com/>












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We have the same issue. For customers with many ship to addresses, order processing is painful and slow. We are on 8.03.404B, what are you running?

Maybe we could team up on an enhancement request??

Robin - Are you saying you use Web Services because this problem has forced you to find a workaround? What version are you on?

Doug Oswald
MIS
FLEETWOOD
Yes. It took, at times, 5+ days to build an order so we built an interface through our Intranet that calls Web services in a threaded fashion that cut it down to 1 - 1 ½ days. Still long to be sure but we're living with it. We're on 8.03.407.





Robin Rees
IT Manager

Pratt Corporation

3035 N. Shadeland Avenue

Indianapolis, IN 46226

317-524-3290

www.prattcorp.com <http://www.prattcorp.com/>












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Good Day Robin:

What exact program are you running? a CTO? An EDI download?

len.hartka@...

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Rees, Robin
Sent: Tuesday, February 09, 2010 2:55 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Performance on customer with alot of Ship To's




Yes. It took, at times, 5+ days to build an order so we built an interface through our Intranet that calls Web services in a threaded fashion that cut it down to 1 - 1 ½ days. Still long to be sure but we're living with it. We're on 8.03.407.

Robin Rees
IT Manager

Pratt Corporation

3035 N. Shadeland Avenue

Indianapolis, IN 46226

317-524-3290

www.prattcorp.com <http://www.prattcorp.com/ <http://www.prattcorp.com/> >

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We use Adobe ColdFusion, a web scripting language to call the web services. If you're not familiar, I'm a big fan.



Robin



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Len Hartka
Sent: Tuesday, February 09, 2010 3:18 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Performance on customer with alot of Ship To's





Good Day Robin:

What exact program are you running? a CTO? An EDI download?

len.hartka@... <mailto:len.hartka%40sunautomation.com>

________________________________

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On Behalf Of Rees, Robin
Sent: Tuesday, February 09, 2010 2:55 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Performance on customer with alot of Ship To's




Yes. It took, at times, 5+ days to build an order so we built an interface through our Intranet that calls Web services in a threaded fashion that cut it down to 1 - 1 ½ days. Still long to be sure but we're living with it. We're on 8.03.407.

Robin Rees
IT Manager

Pratt Corporation

3035 N. Shadeland Avenue

Indianapolis, IN 46226

317-524-3290

www.prattcorp.com <http://www.prattcorp.com/ <http://www.prattcorp.com/> <http://www.prattcorp.com/ <http://www.prattcorp.com/> > >

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