If I run WIP recon for Inv Jrnl 326 it gives me the “No records” error. Yet doing the same for Jrnl Numbers 323 or 372 work fine.
I did some snooping around, and found that the Invoice I expected to be referenced in the WIP/Recon of Jrn;Num 326, is referenced by more than one TranGLC entries.
Cancellation invoices are a little tricky and are treated like sales returns. We discovered that recently when our sales return accounts were analysed. The cancellation invoices are posted according to the GL accounts defined for sales returns in the AR GL Control code.
Calvin,
Did you check the box for Capture outdated transactions when you ran C&P for December? It will post the outdated transactions to the first day of the month of the capture period.
I’m sure that has something to do with it. Especially since 12/1/2019 is a Sunday, and we were closed (so no transactions were created for that date.
But we regularly use the captured outdated transaction function. So I thought something related to such an old original invoice would have been captured.
Maybe since it was a cancellation invoice, it used the apply dates of the original invoice, and that this cancellation invoice was actually posted after 12/1. So it created back dated transactions.
What lead me away from thinking that, is the Invoice number for the cancellation invoice is from around the same number range as the invoice it canceled.
It can’t be that the cancelation invoice was created way back in 2018, and just finally posted in mid Dec 2019. Because the Invoice Tracker for the cancellation invoice shows GL Trans dated (actually happened, not just the Apply date) 2018.