Problems with 562 Patch

Yahoo Archive
1
Ryan:
My calculations don't need to be as exact as yours, so no, I haven't had any
problem with that. We pay in 1/4 hr increments, so it works fine.
I hope you get it straightened out - I'm sure it's frustrating.
Julie

----- Original Message -----
From: "rmrindler" <rrindler@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, May 24, 2005 8:51 AM
Subject: [Vantage] Re: Problems with 562 Patch


> Thanks for the response, Julie. I'm not even sure how long the lunch
> thing was going on for us...we just noticed it last week. For all I
> know, it could have been happening for awhile. Our situation is
> exactly the same. All of our shifts work just fine except for the
> night shift.
>
> Have you had any issues with the time calculation? When we had a 10
> hour shift, this never happened, but as soon as we changed our shift
> times to where the total hours were 9.92, we started experiencing the
> problem.
>
> Thanks.
>
> Ryan
>
> --- In vantage@yahoogroups.com, "Julie Lehmann" <jlehmann@m...> wrote:
> > I don't know about all of the other things you mentioned, but as
> far as the
> > 2nd shift lunch break - that has never worked right for us. It's
> very
> > weird, because my 1st & 2nd shifts are set up identical with the
> lunch break
> > etc., but if a 2nd shift person leaves during their lunch, it never
> has
> > treated it correctly (like it does for 1st shift). Luckily, it's a
> small
> > group here and I am able to catch it. We are on 6.1 also, and I
> guess my
> > point is that I don't believe that issued is related to your new
> > patch.......
> >
> > Julie
> > Mercury Minnesota Inc.
> >
> > ----- Original Message -----
> > From: "rmrindler" <rrindler@n...>
> > To: <vantage@yahoogroups.com>
> > Sent: Tuesday, May 24, 2005 8:22 AM
> > Subject: [Vantage] Problems with 562 Patch
> >
> >
> > > I was wondering if anybody else has installed and had any problems
> > > with Vantage 6.1's 562 patch or Progress SP9 with the hotfix? We
> > > have been experiencing some problems the last couple of weeks with
> > > the payroll/labor collection module, and now some other issue have
> > > cropped up since installing the patches.
> > >
> > > One problem we have had is if an employee on the night shift
> clocks
> > > out & back in during the lunch period, they are getting paid for
> the
> > > remainder of the lunch period after they clock back in.
> > >
> > > Another problem we have had is our day shifts are setup for 9.92
> > > hours. If we go in to update either the labor or payroll detail
> for
> > > an employee, even though the clockin & clockout times are correct,
> > > the time gets calculated as 9.91 hours (instead of 9.92).
> > >
> > > In order to try and fix these problems, Epicor recommended that I
> > > install the latest patches as well as do a dump & load & reindex
> of
> > > the database (pretty standard answer). I did not want to do this
> all
> > > at the same time so I could identify what, if anything, fixed the
> > > problem. This past weekend, I started with installing the latest
> > > Vantage patch and Progress patch & hotfix, and now I am
> experiencing
> > > some other problems:
> > >
> > > 1) The stock status report does not list all of the part numbers,
> and
> > > it subtotals some part numbers but not others
> > > 2) It is not allowing us to split jobs the way we used to
> > > 3) The system is working more slowly in general (both server and
> > > clients)
> > >
> > > I am planning on doing the dump & load & reindex this Friday
> night,
> > > but before I do, I wanted to see if anybody else has experienced
> any
> > > similar issues before. At this point, I am very concerned about
> the
> > > integrity of the database.
> > >
> > > Any information would be much appreciated.
> > >
> > > Thanks!
> > >
> > > Ryan Rindler
> > > Norwood Tool Company
> > >
> > >
> > >
> > >
> > > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
> must
> > have already linked your email address to a yahoo id to enable
> access. )
> > > (1) To access the Files Section of our Yahoo!Group for Report
> Builder and
> > Crystal Reports and other 'goodies', please goto:
> > http://groups.yahoo.com/group/vantage/files/.
> > > (2) To search through old msg's goto:
> > http://groups.yahoo.com/group/vantage/messages
> > > (3) To view links to Vendors that provide Vantage services goto:
> > http://groups.yahoo.com/group/vantage/links
> > > Yahoo! Groups Links
> > >
> > >
> > >
> > >
> > >
> > >
> > >
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
>
>
2
I was wondering if anybody else has installed and had any problems
with Vantage 6.1's 562 patch or Progress SP9 with the hotfix? We
have been experiencing some problems the last couple of weeks with
the payroll/labor collection module, and now some other issue have
cropped up since installing the patches.

One problem we have had is if an employee on the night shift clocks
out & back in during the lunch period, they are getting paid for the
remainder of the lunch period after they clock back in.

Another problem we have had is our day shifts are setup for 9.92
hours. If we go in to update either the labor or payroll detail for
an employee, even though the clockin & clockout times are correct,
the time gets calculated as 9.91 hours (instead of 9.92).

In order to try and fix these problems, Epicor recommended that I
install the latest patches as well as do a dump & load & reindex of
the database (pretty standard answer). I did not want to do this all
at the same time so I could identify what, if anything, fixed the
problem. This past weekend, I started with installing the latest
Vantage patch and Progress patch & hotfix, and now I am experiencing
some other problems:

1) The stock status report does not list all of the part numbers, and
it subtotals some part numbers but not others
2) It is not allowing us to split jobs the way we used to
3) The system is working more slowly in general (both server and
clients)

I am planning on doing the dump & load & reindex this Friday night,
but before I do, I wanted to see if anybody else has experienced any
similar issues before. At this point, I am very concerned about the
integrity of the database.

Any information would be much appreciated.

Thanks!

Ryan Rindler
Norwood Tool Company
3
I don't know about all of the other things you mentioned, but as far as the
2nd shift lunch break - that has never worked right for us. It's very
weird, because my 1st & 2nd shifts are set up identical with the lunch break
etc., but if a 2nd shift person leaves during their lunch, it never has
treated it correctly (like it does for 1st shift). Luckily, it's a small
group here and I am able to catch it. We are on 6.1 also, and I guess my
point is that I don't believe that issued is related to your new
patch.......

Julie
Mercury Minnesota Inc.

----- Original Message -----
From: "rmrindler" <rrindler@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, May 24, 2005 8:22 AM
Subject: [Vantage] Problems with 562 Patch


> I was wondering if anybody else has installed and had any problems
> with Vantage 6.1's 562 patch or Progress SP9 with the hotfix? We
> have been experiencing some problems the last couple of weeks with
> the payroll/labor collection module, and now some other issue have
> cropped up since installing the patches.
>
> One problem we have had is if an employee on the night shift clocks
> out & back in during the lunch period, they are getting paid for the
> remainder of the lunch period after they clock back in.
>
> Another problem we have had is our day shifts are setup for 9.92
> hours. If we go in to update either the labor or payroll detail for
> an employee, even though the clockin & clockout times are correct,
> the time gets calculated as 9.91 hours (instead of 9.92).
>
> In order to try and fix these problems, Epicor recommended that I
> install the latest patches as well as do a dump & load & reindex of
> the database (pretty standard answer). I did not want to do this all
> at the same time so I could identify what, if anything, fixed the
> problem. This past weekend, I started with installing the latest
> Vantage patch and Progress patch & hotfix, and now I am experiencing
> some other problems:
>
> 1) The stock status report does not list all of the part numbers, and
> it subtotals some part numbers but not others
> 2) It is not allowing us to split jobs the way we used to
> 3) The system is working more slowly in general (both server and
> clients)
>
> I am planning on doing the dump & load & reindex this Friday night,
> but before I do, I wanted to see if anybody else has experienced any
> similar issues before. At this point, I am very concerned about the
> integrity of the database.
>
> Any information would be much appreciated.
>
> Thanks!
>
> Ryan Rindler
> Norwood Tool Company
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
>
>
4
Thanks for the response, Julie. I'm not even sure how long the lunch
thing was going on for us...we just noticed it last week. For all I
know, it could have been happening for awhile. Our situation is
exactly the same. All of our shifts work just fine except for the
night shift.

Have you had any issues with the time calculation? When we had a 10
hour shift, this never happened, but as soon as we changed our shift
times to where the total hours were 9.92, we started experiencing the
problem.

Thanks.

Ryan

--- In vantage@yahoogroups.com, "Julie Lehmann" <jlehmann@m...> wrote:
> I don't know about all of the other things you mentioned, but as
far as the
> 2nd shift lunch break - that has never worked right for us. It's
very
> weird, because my 1st & 2nd shifts are set up identical with the
lunch break
> etc., but if a 2nd shift person leaves during their lunch, it never
has
> treated it correctly (like it does for 1st shift). Luckily, it's a
small
> group here and I am able to catch it. We are on 6.1 also, and I
guess my
> point is that I don't believe that issued is related to your new
> patch.......
>
> Julie
> Mercury Minnesota Inc.
>
> ----- Original Message -----
> From: "rmrindler" <rrindler@n...>
> To: <vantage@yahoogroups.com>
> Sent: Tuesday, May 24, 2005 8:22 AM
> Subject: [Vantage] Problems with 562 Patch
>
>
> > I was wondering if anybody else has installed and had any problems
> > with Vantage 6.1's 562 patch or Progress SP9 with the hotfix? We
> > have been experiencing some problems the last couple of weeks with
> > the payroll/labor collection module, and now some other issue have
> > cropped up since installing the patches.
> >
> > One problem we have had is if an employee on the night shift
clocks
> > out & back in during the lunch period, they are getting paid for
the
> > remainder of the lunch period after they clock back in.
> >
> > Another problem we have had is our day shifts are setup for 9.92
> > hours. If we go in to update either the labor or payroll detail
for
> > an employee, even though the clockin & clockout times are correct,
> > the time gets calculated as 9.91 hours (instead of 9.92).
> >
> > In order to try and fix these problems, Epicor recommended that I
> > install the latest patches as well as do a dump & load & reindex
of
> > the database (pretty standard answer). I did not want to do this
all
> > at the same time so I could identify what, if anything, fixed the
> > problem. This past weekend, I started with installing the latest
> > Vantage patch and Progress patch & hotfix, and now I am
experiencing
> > some other problems:
> >
> > 1) The stock status report does not list all of the part numbers,
and
> > it subtotals some part numbers but not others
> > 2) It is not allowing us to split jobs the way we used to
> > 3) The system is working more slowly in general (both server and
> > clients)
> >
> > I am planning on doing the dump & load & reindex this Friday
night,
> > but before I do, I wanted to see if anybody else has experienced
any
> > similar issues before. At this point, I am very concerned about
the
> > integrity of the database.
> >
> > Any information would be much appreciated.
> >
> > Thanks!
> >
> > Ryan Rindler
> > Norwood Tool Company
> >
> >
> >
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> > (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> > (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> >