Reports Not Printing

Yahoo Archive
1
I had this problem if I didn't start the Appservers in the right sequence. First there is the main appserver, then the TaskAgent and lastly the ProcessServer. If I started the Process BEFORE the TaskAgent ... no printing.
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-Karl

--- On Thu, 1/1/09, kasa_it <it@...> wrote:

From: kasa_it <it@...>
Subject: [Vantage] Reports Not Printing
To: vantage@yahoogroups.com
Date: Thursday, January 1, 2009, 8:13 AM






We are having an issue where none of our reports are printing, has
anyone ever experienced this issue? From the logs it appears to be a
connection issue to the AppServer, but I'm not sure how to resolve
it. We had changed the manager password for security, and I changed
it in the system agent as well.

Anytime a report is printed, it goes into the Scheduled Tasks tab of
the System Monitor and just sets there and never prints. When a
report is setting there, I get note the following errors in the logs:

TaskAgent.server. log
------------ --------- ----
[09/01/01@09: 52:55.053- 0600] P-005256 T-000984 1 AS --
(Procedure: 'ConnectToAppServer agent/TaskAgent. p' Line:1760)
Connection refused by Application Server. (5467)
[09/01/01@09: 52:55.053- 0600] P-005256 T-000984 1 AS --
(Procedure: 'ConnectToAppServer agent/TaskAgent. p' Line:1760)
Application server connect failure. (5468)

MfgPilot803. server.log
------------ --------- ----
[09/01/01@09: 52:55.053- 0600] P-005304 T-003536 1 AS -- DECRYPT
error:06065064: digital envelope routines:EVP_ DecryptFinal: bad decrypt:
[09/01/01@09: 52:55.053- 0600] P-005304 T-003536 1 AS -- as/connect.p
connect procedure ended with an ERROR condition. (8025)

Any ideas?


















[Non-text portions of this message have been removed]
2
We are having an issue where none of our reports are printing, has
anyone ever experienced this issue? From the logs it appears to be a
connection issue to the AppServer, but I'm not sure how to resolve
it. We had changed the manager password for security, and I changed
it in the system agent as well.

Anytime a report is printed, it goes into the Scheduled Tasks tab of
the System Monitor and just sets there and never prints. When a
report is setting there, I get note the following errors in the logs:

TaskAgent.server.log
-------------------------
[09/01/01@09:52:55.053-0600] P-005256 T-000984 1 AS --
(Procedure: 'ConnectToAppServer agent/TaskAgent.p' Line:1760)
Connection refused by Application Server. (5467)
[09/01/01@09:52:55.053-0600] P-005256 T-000984 1 AS --
(Procedure: 'ConnectToAppServer agent/TaskAgent.p' Line:1760)
Application server connect failure. (5468)

MfgPilot803.server.log
-------------------------
[09/01/01@09:52:55.053-0600] P-005304 T-003536 1 AS -- DECRYPT
error:06065064:digital envelope routines:EVP_DecryptFinal:bad decrypt:
[09/01/01@09:52:55.053-0600] P-005304 T-003536 1 AS -- as/connect.p
connect procedure ended with an ERROR condition. (8025)

Any ideas?
3
I Resolved my own issue, I just wasn't following the correct steps. If
you change the password for your System Agent user, you need to change
it in the System Agent configuration. After which, you need to restart
your application servers.

7257MPS gave some good information on this and other things to check if
one is having issues with connecting to the Application Servers.