Per below Help article, in Kinetic it is possible to share a link to a specific record/page (e.g. to a Sales Order). Does anyone know if a similar link can be included within automated email notifications?
I have set up a BPM which sends an email notification whenever a Purchase Order is set to ‘Pending Approval’. Currently, the recipient then logs into Epicor and navigates to the ‘PO Approval’ screen to respond. I’d like to shorten this by including a link to the required screen within the email.
(We are SaaS-based, so are unable to make use of Outlook plug-ins, such as Information Worker, to respond to approval requests directly from the email).
Thanks also for the tip on Automation Studio - being able to respond to approval requests directly from the email would make things even more streamlined, so I will have to look into this.