We are on E10.1.600.8. We have an updateable dashbord where the updateable field is used to store text. Randomly, when the user tries to save the text, the dashboard freezes, and will not allow the user to exit from the active row. We can move from cell to cell in that row, but cannot move to another row. The only way out is to close the dashboard. When we reopen it, the record is in the state it was before the attempted update. Every time we go to that record, the same issue happens. Other records in the dashboard do not have the issue and can be updated as needed.
There is no error message displayed, and there is nothing in the System Monitor that shows a stuck process. Has anyone seen this type of behavior, and were you able to find a solution?
Thanks in advance for the help!