Joe, just log a normal service call to Epicor, asking for an enhancement
request if they can't fix the problem. As advice, you need to almost
demand that they give you the enhancement request number, they aren't
too keen on handing them back ;). Their normal response is an
enhancement request has been raised. If you get the number, you can post
it back here, and ask other users who agree with the problem to add a
support call to support the enhancement.
Stuart Noble
Thompson Meat Machinery
Ph: + 61 7 3803 6643
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Joe Rojas
Sent: Friday, 8 June 2007 5:46 AM
To: vantage@yahoogroups.com
Subject: [Vantage] V8 Enhancement Request
Hello,
How do I submit an enhancement request to Epicor?
For those that are curious, I would like to submit an enhancement
request that would allow a user to enter/modify the costing lot size
while quoting.
When trying to quote a part that is not in the Vantage Part table,
Vantage assume a lot size of 1, which can make the calculated costs WAY
off.
It would be nice to be able to enter this value on each quote line. If
the part was in the part table then it would pull it into the quote but
it would still give you the opportunity to change it.
Joe Rojas
Information Technology Manager
Symmetry Medical TNCO
15 Colebrook Blvd
Whitman MA 02382
781-447-6661 x7506
jrojas@... <mailto:jrojas%40tnco-inc.com>
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
request if they can't fix the problem. As advice, you need to almost
demand that they give you the enhancement request number, they aren't
too keen on handing them back ;). Their normal response is an
enhancement request has been raised. If you get the number, you can post
it back here, and ask other users who agree with the problem to add a
support call to support the enhancement.
Stuart Noble
Thompson Meat Machinery
Ph: + 61 7 3803 6643
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Joe Rojas
Sent: Friday, 8 June 2007 5:46 AM
To: vantage@yahoogroups.com
Subject: [Vantage] V8 Enhancement Request
Hello,
How do I submit an enhancement request to Epicor?
For those that are curious, I would like to submit an enhancement
request that would allow a user to enter/modify the costing lot size
while quoting.
When trying to quote a part that is not in the Vantage Part table,
Vantage assume a lot size of 1, which can make the calculated costs WAY
off.
It would be nice to be able to enter this value on each quote line. If
the part was in the part table then it would pull it into the quote but
it would still give you the opportunity to change it.
Joe Rojas
Information Technology Manager
Symmetry Medical TNCO
15 Colebrook Blvd
Whitman MA 02382
781-447-6661 x7506
jrojas@... <mailto:jrojas%40tnco-inc.com>
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]