Vantage 6.0 user issue

Yahoo Archive
1
Another thing that causes loss of connectivity is when the NIC has a power
setting that by default says to allow the card to be turned off to save
power.
In Win98 look under the Network icon in the Control panel.
Nancy

-----Original Message-----
From: Norm Watkins [mailto:nwatkins@...]
Sent: Wednesday, November 19, 2003 10:52 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: Vantage 6.0 user issue


There are two other things you might try.

1 - make sure you have the latest drivers for the NIC. I had all sorts of
connection problems when our network was first installed. I downloaded new
drivers, and connection problems disappeared.

2 - Try setting the NIC to 10 half mode rather than autodetect. This also
eliminated occasional loss of connection to Vantage, while still maintaining
connection to the network.

What OS is running on your server, and is this the only XP work station? I
had one XP workstation that never worked well with W2000 Server. I erased
XP and installed W2000 Pro and all problems went away.

Norm Watkins
Engineering Mgr.
ELECPAC
847-639-2307

-----Original Message-----
From: Benboggess [mailto:BenBoggess@...]
Sent: Wednesday, November 19, 2003 8:02 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage 6.0 user issue


Thanks for all the suggestions everyone.

I have tried almost all of the great suggestion you guys/gals
posted, already. I tried moving the computer to a closer location
(next to the network server) and the problem is still there.
Reloaded, upgraded, user settings, beat it with a broom stick,
etc. . . been there done them, still no go.

I will be calling Vantage tech support, maybe they can make light of
it.

Thanks for everyone's help.

Benny






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
2
I have a user who can not log into vantage. We are using windows XP
pro. Network is working properly and maintains 100pps communication
speed. This is the only user that seems to be having this problem.
We have reloaded the computer for scratch several times, but problem
still there.

Any suggestions?

Benny
3
What error(s) do you get? Any words or error boxes?


Dave Cole
Reeder & Kline

-----Original Message-----
From: Benboggess [mailto:BenBoggess@...]
Sent: Tuesday, November 18, 2003 3:33 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage 6.0 user issue


I have a user who can not log into vantage. We are using windows XP
pro. Network is working properly and maintains 100pps communication
speed. This is the only user that seems to be having this problem.
We have reloaded the computer for scratch several times, but problem
still there.

Any suggestions?

Benny




Yahoo! Groups Sponsor

ADVERTISEMENT

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web/S=1705007183:HM/EXP=1069274055/A=1750744/R=0/*http://servedby.advertisin
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<http://us.adserver.yahoo.com/l?M=243273.4156324.5364586.1261774/D=egroupmai
l/S=:HM/A=1750744/rand=247612081>

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]
4
--- In vantage@yahoogroups.com, "Cole, Dave" <dave@r...> wrote:
> What error(s) do you get? Any words or error boxes?
>


NONE! That's whats driving us nuts . . .
The "Vantage" screen apears, then disappears and that's all that
happens. No log on screen ever appears. Let it run for hours and
nada.

Tried: Rebooted, reloaed windows XP pro from scratch, reloaded
Vantage from scratch, etc. . . still nada. Repeated this several
times.

:(
Dazed and confused
5
P.s. called Epicor and reviewed with epicor tech - no known cause
identified.
6
Ben -

What are your ping times between the station and the server?
Test both by IP and server name. Have heard of this problem
with bad cabling and/or too much distance w/XP clients.

Calvin


-----Original Message-----
From: Benboggess [mailto:BenBoggess@...]
Sent: Tuesday, November 18, 2003 3:14 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage 6.0 user issue



P.s. called Epicor and reviewed with epicor tech - no known cause
identified.




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
7
not good news i had the same problem with 5.2 on one machine no good tried
everything even down to replacing
nic. still no good finally gave up and sent machine back (under warrenty
new) told them it had problems
sent new machine no problems got me bob
----- Original Message -----
From: "Benboggess" <BenBoggess@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, November 18, 2003 4:14 PM
Subject: [Vantage] Re: Vantage 6.0 user issue


>
> P.s. called Epicor and reviewed with epicor tech - no known cause
> identified.
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
8
I've seen problems like this with older onboard NICs. After turning off the
NIC in the bios and adding a PCI NIC everything worked. I first saw this
problem on two identical machines. After cloning the machine that would run
Vantage to the one that would not I got the same results, so it had to be
hardware. That was the first thing I tried and it fixed the problem. Other
than that I have seen the individual network run be the problem. Can you
move the machine into another office and try it?

Paul
-----Original Message-----
From: Robert Christian [mailto:bobc@...]
Sent: Tuesday, November 18, 2003 3:37 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Vantage 6.0 user issue


not good news i had the same problem with 5.2 on one machine no good tried
everything even down to replacing
nic. still no good finally gave up and sent machine back (under warrenty
new) told them it had problems
sent new machine no problems got me bob
----- Original Message -----
From: "Benboggess" <BenBoggess@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, November 18, 2003 4:14 PM
Subject: [Vantage] Re: Vantage 6.0 user issue


>
> P.s. called Epicor and reviewed with epicor tech - no known cause
> identified.
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
>
>
>


Yahoo! Groups Sponsor
ADVERTISEMENT




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.


[Non-text portions of this message have been removed]
9
Ben

I've seen this when the user doesn't have proper drive mappings. I have
mappings for both my progress (epic52) and epicor folders. If the progress
is mapped but not the epicor folder it will do exactly as you described.
Splash screen and that's it.
The other case where I have seen this is if the user has a trigger
finger and launches multiple sessions before the first one has come up -
none will load. Try opening task manager and launch Vantage. See if you have
more than one prowin32.exe is running.

Cliff Drumeller
IT Manager
Mass Precision Sheetmetal
408 954 0200

-----Original Message-----
From: Benboggess [mailto:BenBoggess@...]
Sent: Tuesday, November 18, 2003 1:14 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage 6.0 user issue



P.s. called Epicor and reviewed with epicor tech - no known cause
identified.




Yahoo! Groups Sponsor

ADVERTISEMENT

<http://rd.yahoo.com/SIG=12c6uo8mf/M=267637.4116730.5333196.1261774/D=egroup
web/S=1705007183:HM/EXP=1069276473/A=1853618/R=0/*http://www.netflix.com/Def
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<http://us.adserver.yahoo.com/l?M=267637.4116730.5333196.1261774/D=egroupmai
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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]
10
Benny,

Try this. Uninstall Progress. Reboot and log in as a LOCAL administrator.
Do not log into your domain. Install progress and Vantage and pick the save
setup for all machines (or something like that ) box. Reboot and log in as
a domain Administrator. Try Vantage and see if you can log in. If you can
log in then log out and try your users account. If they can log in great.
If not, log back in as a administrator and look at the properties for the
Vantage work directory. Give Authenticated Uses' full priv's to this
directory. Have the user log back in and try again. If ok, Great! If not,
one more thing to do. Log back in as as administrator, go to Control Panel
and then User Accounts. Use ADD and create a local user account for that
user and make them a Power User. If that still does not work, email me off
line and I will call you. XP is really touchy about protection and I am
sure that's the problem.


Dave Cole
Reeder & Kline

-----Original Message-----
From: Cole, Dave [mailto:dave@...]
Sent: Tuesday, November 18, 2003 4:03 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Vantage 6.0 user issue


What error(s) do you get? Any words or error boxes?


Dave Cole
Reeder & Kline

-----Original Message-----
From: Benboggess [mailto:BenBoggess@...]
Sent: Tuesday, November 18, 2003 3:33 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage 6.0 user issue


I have a user who can not log into vantage. We are using windows XP
pro. Network is working properly and maintains 100pps communication
speed. This is the only user that seems to be having this problem.
We have reloaded the computer for scratch several times, but problem
still there.

Any suggestions?

Benny




Yahoo! Groups Sponsor

ADVERTISEMENT

<http://rd.yahoo.com/SIG=12c4gfnvp/M=243273.4156324.5364586.1261774/D=egroup
<http://rd.yahoo.com/SIG=12c4gfnvp/M=243273.4156324.5364586.1261774/D=egroup
>
web/S=1705007183:HM/EXP=1069274055/A=1750744/R=0/*http://servedby.advertisin
<http://servedby.advertisin>
g.com/click/site=552006/bnum=1069187655810664> Click to learn more...

<http://us.adserver.yahoo.com/l?M=243273.4156324.5364586.1261774/D=egroupmai
<http://us.adserver.yahoo.com/l?M=243273.4156324.5364586.1261774/D=egroupmai
>
l/S=:HM/A=1750744/rand=247612081>

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
<http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.> >
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
<http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages> >
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
<http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links> >

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/ <http://docs.yahoo.com/info/terms/> > .




[Non-text portions of this message have been removed]



Yahoo! Groups Sponsor

ADVERTISEMENT

<http://rd.yahoo.com/SIG=12ctctpih/M=243273.4156324.5364586.1261774/D=egroup
web/S=1705007183:HM/EXP=1069275790/A=1750744/R=0/*http://servedby.advertisin
g.com/click/site=552006/bnum=1069189390895821> Click to learn more...

<http://us.adserver.yahoo.com/l?M=243273.4156324.5364586.1261774/D=egroupmai
l/S=:HM/A=1750744/rand=645989981>

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .




[Non-text portions of this message have been removed]
11
Thanks for all the suggestions everyone.

I have tried almost all of the great suggestion you guys/gals
posted, already. I tried moving the computer to a closer location
(next to the network server) and the problem is still there.
Reloaded, upgraded, user settings, beat it with a broom stick,
etc. . . been there done them, still no go.

I will be calling Vantage tech support, maybe they can make light of
it.

Thanks for everyone's help.

Benny
12
There are two other things you might try.

1 - make sure you have the latest drivers for the NIC. I had all sorts of
connection problems when our network was first installed. I downloaded new
drivers, and connection problems disappeared.

2 - Try setting the NIC to 10 half mode rather than autodetect. This also
eliminated occasional loss of connection to Vantage, while still maintaining
connection to the network.

What OS is running on your server, and is this the only XP work station? I
had one XP workstation that never worked well with W2000 Server. I erased
XP and installed W2000 Pro and all problems went away.

Norm Watkins
Engineering Mgr.
ELECPAC
847-639-2307

-----Original Message-----
From: Benboggess [mailto:BenBoggess@...]
Sent: Wednesday, November 19, 2003 8:02 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage 6.0 user issue


Thanks for all the suggestions everyone.

I have tried almost all of the great suggestion you guys/gals
posted, already. I tried moving the computer to a closer location
(next to the network server) and the problem is still there.
Reloaded, upgraded, user settings, beat it with a broom stick,
etc. . . been there done them, still no go.

I will be calling Vantage tech support, maybe they can make light of
it.

Thanks for everyone's help.

Benny






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/