Win 2K Vantage printing issues

Yahoo Archive
1
Make sure your drivers are W2000 drivers and not W98. If in doubt, download
W2K drivers from HP site and reinstall. I actually had to do that just this
morning to print Vantage Help files.

Norm Watkins
Engineering Mgr.
ELECPAC
847-639-2307

-----Original Message-----
From: jackiemotz [mailto:jack@...]
Sent: Thursday, November 20, 2003 10:29 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Win 2K Vantage printing issues


The printer I have my problems with is not on the network. Any ideas
on a fix?

--- In vantage@yahoogroups.com, "Martin Horton" <martinh@p...> wrote:
> Are you using Terminal Server to connect to Vantage? We had this
problem
> recently after our upgrade to v6 but we only had the problems you
mention
> for the users that use TS. The problem boiled down to some issue
with
> proprint and windows direct IP printing. Once I installed the
printer on a
> separate server and installed this shared printer on the terminal
server the
> problem went away. From what Epicor told me Progress wasn't going
to
> address this problem in this version - 9.1d.
>
> Martin Horton
> PRD Holdings Ltd
> -----Original Message-----
> From: knappetech [mailto:kktech@k...]
> Sent: 19 November 2003 20:45
> To: vantage@yahoogroups.com
> Subject: [Vantage] Win 2K Vantage printing issues
>
>
> We recently moved to 5.2 and are having problems printing to a
> networked Lexmark 2380 forms printer. The system acts as if the
> print came out fine, but nothing prints to the printer. When I
try
> another network printer(a Konica laser) everything works like it
> should. I noticed if I close out of Vantage, dump the vntgwk52
> directory, and restart vantage the printer works. The sad part is
> this is only a temporary fix. The system eventually reverts to
the
> same problem. I have disabled AV from scanning this folder to no
> avail. Just for clarity, the other networked printers (ie
Konica) do
> not experience this problem ever. Any suggestions?
>
>
> Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service.
>
>
> [Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
2
We recently moved to 5.2 and are having problems printing to a
networked Lexmark 2380 forms printer. The system acts as if the
print came out fine, but nothing prints to the printer. When I try
another network printer(a Konica laser) everything works like it
should. I noticed if I close out of Vantage, dump the vntgwk52
directory, and restart vantage the printer works. The sad part is
this is only a temporary fix. The system eventually reverts to the
same problem. I have disabled AV from scanning this folder to no
avail. Just for clarity, the other networked printers (ie Konica) do
not experience this problem ever. Any suggestions?
3
We just recently switched to 6.0 and now I am having that same
problem too. I am stuck for now just closing and reopening vantage
as a fix as well. It seems to happend after I print payroll checks
but I have noticed the problem less frequently at other times as
well. If you find a fix I would appreciate it if you could pass it
along! :)

--- In vantage@yahoogroups.com, "knappetech" <kktech@k...> wrote:
> We recently moved to 5.2 and are having problems printing to a
> networked Lexmark 2380 forms printer. The system acts as if the
> print came out fine, but nothing prints to the printer. When I try
> another network printer(a Konica laser) everything works like it
> should. I noticed if I close out of Vantage, dump the vntgwk52
> directory, and restart vantage the printer works. The sad part is
> this is only a temporary fix. The system eventually reverts to the
> same problem. I have disabled AV from scanning this folder to no
> avail. Just for clarity, the other networked printers (ie Konica)
do
> not experience this problem ever. Any suggestions?
4
Open the Crystal form up again and under the "DATABASE" drop down menu
select "Verify DataBase". Is the form up to date and saved out as the
correct version.

Patrick Winter


-----Original Message-----
From: jackiemotz [mailto:jack@...]
Sent: Wednesday, November 19, 2003 3:07 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Win 2K Vantage printing issues


We just recently switched to 6.0 and now I am having that same
problem too. I am stuck for now just closing and reopening vantage
as a fix as well. It seems to happend after I print payroll checks
but I have noticed the problem less frequently at other times as
well. If you find a fix I would appreciate it if you could pass it
along! :)

--- In vantage@yahoogroups.com, "knappetech" <kktech@k...> wrote:
> We recently moved to 5.2 and are having problems printing to a
> networked Lexmark 2380 forms printer. The system acts as if the
> print came out fine, but nothing prints to the printer. When I try
> another network printer(a Konica laser) everything works like it
> should. I noticed if I close out of Vantage, dump the vntgwk52
> directory, and restart vantage the printer works. The sad part is
> this is only a temporary fix. The system eventually reverts to the
> same problem. I have disabled AV from scanning this folder to no
> avail. Just for clarity, the other networked printers (ie Konica)
do
> not experience this problem ever. Any suggestions?


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---------------------------------------------------------------------~->

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
5
Are you using Terminal Server to connect to Vantage? We had this problem
recently after our upgrade to v6 but we only had the problems you mention
for the users that use TS. The problem boiled down to some issue with
proprint and windows direct IP printing. Once I installed the printer on a
separate server and installed this shared printer on the terminal server the
problem went away. From what Epicor told me Progress wasn't going to
address this problem in this version - 9.1d.

Martin Horton
PRD Holdings Ltd
-----Original Message-----
From: knappetech [mailto:kktech@...]
Sent: 19 November 2003 20:45
To: vantage@yahoogroups.com
Subject: [Vantage] Win 2K Vantage printing issues


We recently moved to 5.2 and are having problems printing to a
networked Lexmark 2380 forms printer. The system acts as if the
print came out fine, but nothing prints to the printer. When I try
another network printer(a Konica laser) everything works like it
should. I noticed if I close out of Vantage, dump the vntgwk52
directory, and restart vantage the printer works. The sad part is
this is only a temporary fix. The system eventually reverts to the
same problem. I have disabled AV from scanning this folder to no
avail. Just for clarity, the other networked printers (ie Konica) do
not experience this problem ever. Any suggestions?


Yahoo! Groups Sponsor
ADVERTISEMENT




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.


[Non-text portions of this message have been removed]
6
We have been experiencing the same type of printing issues from 5.1 to 5.2
on NT workstations and Win2K printing to HP and other network printers.
This has been going on for a year or so but for some strange reason it seems
to be happening less frequently. Tried just about everything we could think
of but the only common denominators for us are that the reports that have
the issues are all Crystal reports and that closing Vantage and re-opening
clears the problem. At the time of the issue, we can print to the same
network printer using other applications and we there are no indications
that the print job had any problems such as error messages. I call this our
phantom printing issue. It's a pain in the &&*%!!!

-----Original Message-----
From: knappetech [mailto:kktech@...]
Sent: Wednesday, November 19, 2003 2:45 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Win 2K Vantage printing issues


We recently moved to 5.2 and are having problems printing to a
networked Lexmark 2380 forms printer. The system acts as if the
print came out fine, but nothing prints to the printer. When I try
another network printer(a Konica laser) everything works like it
should. I noticed if I close out of Vantage, dump the vntgwk52
directory, and restart vantage the printer works. The sad part is
this is only a temporary fix. The system eventually reverts to the
same problem. I have disabled AV from scanning this folder to no
avail. Just for clarity, the other networked printers (ie Konica) do
not experience this problem ever. Any suggestions?



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
7
The printer I have my problems with is not on the network. Any ideas
on a fix?

--- In vantage@yahoogroups.com, "Martin Horton" <martinh@p...> wrote:
> Are you using Terminal Server to connect to Vantage? We had this
problem
> recently after our upgrade to v6 but we only had the problems you
mention
> for the users that use TS. The problem boiled down to some issue
with
> proprint and windows direct IP printing. Once I installed the
printer on a
> separate server and installed this shared printer on the terminal
server the
> problem went away. From what Epicor told me Progress wasn't going
to
> address this problem in this version - 9.1d.
>
> Martin Horton
> PRD Holdings Ltd
> -----Original Message-----
> From: knappetech [mailto:kktech@k...]
> Sent: 19 November 2003 20:45
> To: vantage@yahoogroups.com
> Subject: [Vantage] Win 2K Vantage printing issues
>
>
> We recently moved to 5.2 and are having problems printing to a
> networked Lexmark 2380 forms printer. The system acts as if the
> print came out fine, but nothing prints to the printer. When I
try
> another network printer(a Konica laser) everything works like it
> should. I noticed if I close out of Vantage, dump the vntgwk52
> directory, and restart vantage the printer works. The sad part is
> this is only a temporary fix. The system eventually reverts to
the
> same problem. I have disabled AV from scanning this folder to no
> avail. Just for clarity, the other networked printers (ie
Konica) do
> not experience this problem ever. Any suggestions?
>
>
> Yahoo! Groups Sponsor
> ADVERTISEMENT
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service.
>
>
> [Non-text portions of this message have been removed]