Vantage - Disable Context Menu Items

Yahoo Archive
1
My $0.02.

I've run IT for tech-oriented SMBs for the past decade or so. Regularly I've had managers ask whether we can put in place technical solutions to prevent people from behaving badly (i.e. visiting web sites when they should be working, tracking their web usage, e-mail usage and archiving, etc.)

Generally my response is "be a better manager" (well I say it in a much more diplomatic way). If you have an employee who you can't trust to do the right thing most of the time, then they shouldn't be your employee.

Obviously there's a risk-benefit relationship here. If you have a business risk that could be catastrophic to your business, then you should take steps to protect the business. If your management team seriously believes that someone taking your customer names and addresses with them (or leaking them to a third-party), and the threat of litigation doesn't deter them, then you should identify what its worth to you to fix it.

You'd probably want to engage the services of a consultant/programmer with some knowledge of the Vantage client-side SDK. I can imagine you can intercept the right-click MouseDown events, but there may be lots of wrinkles that you'd need to consider, and having someone who knows is a better path to success.

I don't see it as a "defect" that Vantage doesn't protect you from your employees. I don't see this level of data-hiding and segregation as a core design consideration anywhere in the software, and its not one I'd push too hard for as a product development manager (I suspect the audience is small).

-bws

--
Brian W. Spolarich ~ Manager, Information Services ~ Advanced Photonix / Picometrix
    bspolarich@... ~ 734-864-5618 ~ www.advancedphotonix.com


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Chris Thompson
Sent: Wednesday, May 06, 2009 10:49 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items

Hi Thom,

I see what you are saying, but all it needs is one unhappy employee and one competitor who is willing to keep quiet for a 'fee'.

It's scary, but I can't find a way around it - Im certain something can be written in VB to disable it but I have very little knoledge of VB.
2
Hi All,

I have asked this before, but I lost track of the answer.

If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.

If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.

Likewise form a dashboard, they can print all the details and mail them to a competitor.

Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.

With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.


I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.

It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.


Any help on this matter would be greatly appreciated.

Cheers,


CHRIS THOMPSON




[Non-text portions of this message have been removed]
3
Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn



--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>
4
This reminds me of something our consultant said while we were implementing Vantage:

"At some point you have to stop thinking about upgrading your software and start thinking about upgrading your employees"




________________________________
From: Lynn <lynn.khalife@...>
To: vantage@yahoogroups.com
Sent: Wednesday, May 6, 2009 8:31:35 AM
Subject: [Vantage] Re: Vantage - Disable Context Menu Items





Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>







[Non-text portions of this message have been removed]
5
No doubt, I'm not sure how I would be able to sleep at night if I were
walking around that paranoid all day long. Not to say that Epicor
hasn't been directly responsible for at least a few bad nights of rest!



Rob Bucek

Manufacturing Engineer

PH: 715-284-5376 ext 311

FAX: 715-284-4084

<http://www.dsmfg.com/>

(Click the logo to view our site)



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Steven Gotschall
Sent: Wednesday, May 06, 2009 7:47 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items





This reminds me of something our consultant said while we were
implementing Vantage:

"At some point you have to stop thinking about upgrading your software
and start thinking about upgrading your employees"

________________________________
From: Lynn <lynn.khalife@...
<mailto:lynn.khalife%40core-mfg.com> >
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Sent: Wednesday, May 6, 2009 8:31:35 AM
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she
really want to do this, he will find a way whether or not the "Copy All"
command is available.

What's the difference between copying the data to an Excel workbook and
printing the data to pdf format or even printing it to hardcopy and
taking it home?

A person who was intent on doing such a thing would not allow the lack
of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if
he chose to use 'Print to pdf', then he could go to another machine and
scan the pdf using character recognition software and turn it back into
a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering
the ability of users who have valid reasons for manipulating data in
Excel and keeping them from doing their jobs effectively and
efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring
practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't
know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...>
wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid
really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address
details), a user can maliciously copy all of the contact details, and
paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail
them to a competitor.
>
> Obviously this is suicidal for the company as often a company's
contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C
etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above
within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy,
paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
6
Hi Steve,

Although that may be valid, it isn't helping :-)

I can't believe there are huge companies out there using Vantage who are quite happy knowing that employees can very easy run away with $millions worth of valuable data.

Cheers,

CHRIS THOMPSON




________________________________
From: Steven Gotschall <sgotschall@...>
To: vantage@yahoogroups.com
Sent: Wednesday, 6 May, 2009 13:46:38
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items





This reminds me of something our consultant said while we were implementing Vantage:

"At some point you have to stop thinking about upgrading your software and start thinking about upgrading your employees"

____________ _________ _________ __
From: Lynn <lynn.khalife@ core-mfg. com>
To: vantage@yahoogroups .com
Sent: Wednesday, May 6, 2009 8:31:35 AM
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
7
Hi Lynn,

My next job was to disable the print function from a lot of the screens to prevent them doing exactly what you mentioned.

I know there is the Print Screen thing, but with 40,000 customer names, it will take quite a while to print screen for all of them.

Im surprised Vantage doesn't have more security when it comes to this.

Cheers,


CHRIS THOMPSON




________________________________
From: Lynn <lynn.khalife@...>
To: vantage@yahoogroups.com
Sent: Wednesday, 6 May, 2009 13:31:35
Subject: [Vantage] Re: Vantage - Disable Context Menu Items





Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>







[Non-text portions of this message have been removed]
8
So you guys ldont sleep because of Epicor as well??

I though that was just us!!

They should supply some kind of 'SleepEase' with every purchase!!

Having said that, a system admin course usually does the same job!!




________________________________
From: Rob Bucek <rbucek@...>
To: vantage@yahoogroups.com
Sent: Wednesday, 6 May, 2009 13:49:53
Subject: RE: [Vantage] Re: Vantage - Disable Context Menu Items





No doubt, I'm not sure how I would be able to sleep at night if I were
walking around that paranoid all day long. Not to say that Epicor
hasn't been directly responsible for at least a few bad nights of rest!

Rob Bucek

Manufacturing Engineer

PH: 715-284-5376 ext 311

FAX: 715-284-4084

<http://www.dsmfg com/>

(Click the logo to view our site)

____________ _________ _________ __

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of Steven Gotschall
Sent: Wednesday, May 06, 2009 7:47 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items

This reminds me of something our consultant said while we were
implementing Vantage:

"At some point you have to stop thinking about upgrading your software
and start thinking about upgrading your employees"

____________ _________ _________ __
From: Lynn <lynn.khalife@ core-mfg. com
<mailto:lynn. khalife%40core- mfg.com> >
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Sent: Wednesday, May 6, 2009 8:31:35 AM
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she
really want to do this, he will find a way whether or not the "Copy All"
command is available.

What's the difference between copying the data to an Excel workbook and
printing the data to pdf format or even printing it to hardcopy and
taking it home?

A person who was intent on doing such a thing would not allow the lack
of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if
he chose to use 'Print to pdf', then he could go to another machine and
scan the pdf using character recognition software and turn it back into
a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering
the ability of users who have valid reasons for manipulating data in
Excel and keeping them from doing their jobs effectively and
efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring
practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't
know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...>
wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid
really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address
details), a user can maliciously copy all of the contact details, and
paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail
them to a competitor.
>
> Obviously this is suicidal for the company as often a company's
contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C
etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above
within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy,
paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
9
You would have to disable the print screen feature at the OS level to combat
this. If you use AD I'm sure you could have a policy to control this.



~Charlie

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Chris Thompson
Sent: Wednesday, May 06, 2009 8:59 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items








Hi Lynn,

My next job was to disable the print function from a lot of the screens to
prevent them doing exactly what you mentioned.

I know there is the Print Screen thing, but with 40,000 customer names, it
will take quite a while to print screen for all of them.

Im surprised Vantage doesn't have more security when it comes to this.

Cheers,

CHRIS THOMPSON

________________________________
From: Lynn <lynn.khalife@ <mailto:lynn.khalife%40core-mfg.com> core-mfg.com>
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Sent: Wednesday, 6 May, 2009 13:31:35
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she really
want to do this, he will find a way whether or not the "Copy All" command is
available.

What's the difference between copying the data to an Excel workbook and
printing the data to pdf format or even printing it to hardcopy and taking
it home?

A person who was intent on doing such a thing would not allow the lack of a
"Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he
chose to use 'Print to pdf', then he could go to another machine and scan
the pdf using character recognition software and turn it back into a format
that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the
ability of users who have valid reasons for manipulating data in Excel and
keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring
practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know
how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid
really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address
details), a user can maliciously copy all of the contact details, and paste
them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to
a competitor.
>
> Obviously this is suicidal for the company as often a company's
contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc),
users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above
within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste
and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
10
Hi Charlie,

Do you know in AD if you can disable copy/paste for certain applications only?

I know you can disable them totally in Windows, but that would mess things up for day-to-day non-Vantage stuff.

Our users shouldn't need to manipulate data outside of Vantage in Excel etc (except maybe finacials).

Cheers.




________________________________
From: Charlie Wilson <foamdesigncsw@...>
To: vantage@yahoogroups.com
Sent: Wednesday, 6 May, 2009 14:11:12
Subject: RE: [Vantage] Re: Vantage - Disable Context Menu Items





You would have to disable the print screen feature at the OS level to combat
this. If you use AD I'm sure you could have a policy to control this.

~Charlie

_____

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of
Chris Thompson
Sent: Wednesday, May 06, 2009 8:59 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items

Hi Lynn,

My next job was to disable the print function from a lot of the screens to
prevent them doing exactly what you mentioned.

I know there is the Print Screen thing, but with 40,000 customer names, it
will take quite a while to print screen for all of them.

Im surprised Vantage doesn't have more security when it comes to this.

Cheers,

CHRIS THOMPSON

____________ _________ _________ __
From: Lynn <lynn.khalife@ <mailto:lynn. khalife%40core- mfg.com> core-mfg.com>
To: vantage@yahoogroups <mailto:vantage% 40yahoogroups. com> .com
Sent: Wednesday, 6 May, 2009 13:31:35
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she really
want to do this, he will find a way whether or not the "Copy All" command is
available.

What's the difference between copying the data to an Excel workbook and
printing the data to pdf format or even printing it to hardcopy and taking
it home?

A person who was intent on doing such a thing would not allow the lack of a
"Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he
chose to use 'Print to pdf', then he could go to another machine and scan
the pdf using character recognition software and turn it back into a format
that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the
ability of users who have valid reasons for manipulating data in Excel and
keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring
practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know
how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid
really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address
details), a user can maliciously copy all of the contact details, and paste
them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to
a competitor.
>
> Obviously this is suicidal for the company as often a company's
contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc),
users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above
within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste
and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
11
Sorry but I don't know how you would do that. I'm not formally trained with
AD I just figure it out as I go.



~Charlie

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Chris Thompson
Sent: Wednesday, May 06, 2009 9:19 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items








Hi Charlie,

Do you know in AD if you can disable copy/paste for certain applications
only?

I know you can disable them totally in Windows, but that would mess things
up for day-to-day non-Vantage stuff.

Our users shouldn't need to manipulate data outside of Vantage in Excel etc
(except maybe finacials).

Cheers.

________________________________
From: Charlie Wilson <foamdesigncsw@ <mailto:foamdesigncsw%40yahoo.com>
yahoo.com>
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Sent: Wednesday, 6 May, 2009 14:11:12
Subject: RE: [Vantage] Re: Vantage - Disable Context Menu Items

You would have to disable the print screen feature at the OS level to combat
this. If you use AD I'm sure you could have a policy to control this.

~Charlie

_____

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of
Chris Thompson
Sent: Wednesday, May 06, 2009 8:59 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items

Hi Lynn,

My next job was to disable the print function from a lot of the screens to
prevent them doing exactly what you mentioned.

I know there is the Print Screen thing, but with 40,000 customer names, it
will take quite a while to print screen for all of them.

Im surprised Vantage doesn't have more security when it comes to this.

Cheers,

CHRIS THOMPSON

____________ _________ _________ __
From: Lynn <lynn.khalife@ <mailto:lynn. khalife%40core- mfg.com>
core-mfg.com>
To: vantage@yahoogroups <mailto:vantage% 40yahoogroups. com> .com
Sent: Wednesday, 6 May, 2009 13:31:35
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she really
want to do this, he will find a way whether or not the "Copy All" command is
available.

What's the difference between copying the data to an Excel workbook and
printing the data to pdf format or even printing it to hardcopy and taking
it home?

A person who was intent on doing such a thing would not allow the lack of a
"Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he
chose to use 'Print to pdf', then he could go to another machine and scan
the pdf using character recognition software and turn it back into a format
that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the
ability of users who have valid reasons for manipulating data in Excel and
keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring
practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know
how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid
really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address
details), a user can maliciously copy all of the contact details, and paste
them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to
a competitor.
>
> Obviously this is suicidal for the company as often a company's
contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc),
users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above
within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste
and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
12
I agree with Lynn. Good hiring practices and good employment practices are the solution. Among our good employment practices, we require every employee to sign a confidentiality agreement. If an employee ever disclosed company secrets, in addition to losing his job, he would find himself answering charges in a criminal court. If a competitor were involved in the crime, we would press criminal charges against the competitor as well. Considering the value of the company secrets, this crime would probably be prosecuted as a felony.

So, besides hiring good people, making the expectations clear, and threatening any breach of those expectations with dire consequences, we have most of the bases covered. I'm not saying a breach could never happen, just that we do all anyone reasonably can to prevent it.

Thom Rose
Controller
Electric Mirror LLC
HOTEL LUXURY

"The World Leader in Back-lit Mirrors & Mirror TV Technology"

T 425 776-4946
A 11831 Beverly Park Rd, Bldg D, Everett, WA 98204 USA
www.electricmirror.com<http://www.electricmirror.com>


From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Lynn
Sent: Wednesday, May 06, 2009 5:32 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage - Disable Context Menu Items





Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, Chris Thompson <chriselectrix@...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>



[Non-text portions of this message have been removed]
13
Hi Thom,

I see what you are saying, but all it needs is one unhappy employee and one competitor who is willing to keep quiet for a 'fee'.

It's scary, but I can't find a way around it - Im certain something can be written in VB to disable it but I have very little knoledge of VB.


Â



________________________________
From: Thomas Rose <t.rose@...>
To: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Sent: Wednesday, 6 May, 2009 15:33:36
Subject: RE: [Vantage] Re: Vantage - Disable Context Menu Items





I agree with Lynn. Good hiring practices and good employment practices are the solution. Among our good employment practices, we require every employee to sign a confidentiality agreement. If an employee ever disclosed company secrets, in addition to losing his job, he would find himself answering charges in a criminal court. If a competitor were involved in the crime, we would press criminal charges against the competitor as well. Considering the value of the company secrets, this crime would probably be prosecuted as a felony.

So, besides hiring good people, making the expectations clear, and threatening any breach of those expectations with dire consequences, we have most of the bases covered. I'm not saying a breach could never happen, just that we do all anyone reasonably can to prevent it.

Thom Rose
Controller
Electric Mirror LLC
HOTEL LUXURY

"The World Leader in Back-lit Mirrors & Mirror TV Technology"

T 425 776-4946
A 11831 Beverly Park Rd, Bldg D, Everett, WA 98204 USA
www.electricmirror. com<http://www.electric mirror.com>

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of Lynn
Sent: Wednesday, May 06, 2009 5:32 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
14
Yes, what we do is not an ironclad guarantee it won't happen. However, if it ever does happen, we have both criminal and civil remedies. One other thing that is a little different about our situation - it probably would not help our competitors to know who our customers are. Most of the customers we sell to are the same ones they sell to, and we all pretty much know who the customers are in our target market. The secrets we are most interested in protecting are our designs and technology. If those show up in a competitor's product, it will be pretty easy to trace them back to the source and institute the necessary criminal and civil proceedings to recover our position. In short, a competitor would have to be nuts to offer any kind of payment to one of our employees, no matter how unhappy the employee is.

The fact of the matter is that unless you are a one person company, there will have to be some level of trust in the employees. There is no security mechanism that anyone, including the designers of top secret military security systems, can design to prevent the release of information. If you have employees you don't trust, by all means, get rid of them NOW. Then, only give access to information to employees who you trust with that information. Back the whole trust system with civil and criminal penalties for breach of that trust, and you have done all you can.

Thom Rose
Controller
Electric Mirror LLC
HOTEL LUXURY

"The World Leader in Back-lit Mirrors & Mirror TV Technology"

T 425 776-4946
A 11831 Beverly Park Rd, Bldg D, Everett, WA 98204 USA
www.electricmirror.com<http://www.electricmirror.com>

Note: The information contained in the e-mail, including any attachments, is legally privileged and confidential. If you are not the intended recipient you are hereby notified that any reading, use or dissemination of this message is strictly prohibited. If you have received this message in error, please immediately notify us by telephone at 425-776-4946 and delete this message from your system. Even though this e-mail and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free, and no responsibility is accepted by Electric Mirror LLC for any loss or damage arising in any way from its use


From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Chris Thompson
Sent: Wednesday, May 06, 2009 7:49 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Vantage - Disable Context Menu Items





Hi Thom,

I see what you are saying, but all it needs is one unhappy employee and one competitor who is willing to keep quiet for a 'fee'.

It's scary, but I can't find a way around it - Im certain something can be written in VB to disable it but I have very little knoledge of VB.



________________________________
From: Thomas Rose <t.rose@...<mailto:t.rose%40electricmirror.com>>
To: "vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>" <vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>>
Sent: Wednesday, 6 May, 2009 15:33:36
Subject: RE: [Vantage] Re: Vantage - Disable Context Menu Items

I agree with Lynn. Good hiring practices and good employment practices are the solution. Among our good employment practices, we require every employee to sign a confidentiality agreement. If an employee ever disclosed company secrets, in addition to losing his job, he would find himself answering charges in a criminal court. If a competitor were involved in the crime, we would press criminal charges against the competitor as well. Considering the value of the company secrets, this crime would probably be prosecuted as a felony.

So, besides hiring good people, making the expectations clear, and threatening any breach of those expectations with dire consequences, we have most of the bases covered. I'm not saying a breach could never happen, just that we do all anyone reasonably can to prevent it.

Thom Rose
Controller
Electric Mirror LLC
HOTEL LUXURY

"The World Leader in Back-lit Mirrors & Mirror TV Technology"

T 425 776-4946
A 11831 Beverly Park Rd, Bldg D, Everett, WA 98204 USA
www.electricmirror. com<http://www.electric mirror.com>

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of Lynn
Sent: Wednesday, May 06, 2009 5:32 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: Vantage - Disable Context Menu Items

Hello Chris:

If someone is given privileges to view this information and he or she really want to do this, he will find a way whether or not the "Copy All" command is available.

What's the difference between copying the data to an Excel workbook and printing the data to pdf format or even printing it to hardcopy and taking it home?

A person who was intent on doing such a thing would not allow the lack of a "Copy All" command to stop him.

He could even copy and print (or email) screen shots to himself. And if he chose to use 'Print to pdf', then he could go to another machine and scan the pdf using character recognition software and turn it back into a format that could be manipulated again.

Also, by disabling the Copy All command, you would likely be hampering the ability of users who have valid reasons for manipulating data in Excel and keeping them from doing their jobs effectively and efficiently.

To prevent this kind of malicious behavior, it's best to use good hiring practices combined with Vantage user security and Network security.

Just my 2 cents.

Sorry, I don't know how to disable the Copy All command. And I don't know how to disable the use of any of the context menu items.

Lynn

--- In vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>, Chris Thompson <chriselectrix@ ...> wrote:
>
> Hi All,
>
> I have asked this before, but I lost track of the answer.
>
> If you view a dashboard or search result, or anywhere there is a grid really, you have the ability to copy the selection.
>
> If for example the search result is a list of customers (with address details), a user can maliciously copy all of the contact details, and paste them into Excel and send them to a competitor.
>
> Likewise form a dashboard, they can print all the details and mail them to a competitor.
>
> Obviously this is suicidal for the company as often a company's contacts/customers are their main strength.
>
> With Vantage (due to the standard Windows context menu AND Ctrl+C etc), users can potentially destroy a company.
>
>
> I am just wondering if anyone has come up with a solution to the above within Vantage or if anyone has any other solutions.
>
> It does scare me greatly that within 1 minute, a user could copy, paste and email our 25 year's worth of market research to a competitor.
>
>
> Any help on this matter would be greatly appreciated.
>
> Cheers,
>
>
> CHRIS THOMPSON
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]