Vantage over WAN

We are running Vantage 8.03 305H on SQL Server. Occasionally, our WAN
will lose connection with Vantage users on the other end. When that
happens our Vantage server seems to spawn a bunch (30+) of appservers
with most of them locked. I read a little teaser about a suspend
account function, but couldn't find anything more. Epicor was more
concerned about troubleshooting the break in connectivity than helping
with the cleanup.