@spkeller Not sure on update vs change, but if you want to reign in the directive you can follow @timshuwy’s guide here BPM Trick - Call Context - only trigger sometimes... How to figure out what to do, but as @Randy suggests doing this on a data directive will still fire a lot. I would possibly use a post processing bpm on SalesOrder.ChangeCustomer or ChangeShipToID to put up a message for a sales person. A trace would be best to see what fires in your system.
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