We are on Vantage 6.1, and started having this problem about 3 months
ago. It only happens on workstations which have XP Pro, sp2. In fact,
we never had any problem UNTIL we applied SP2 about 3 months ago. None
of my windows 2000 clients are having this problem.
So far, it only happens with Crystal reports, and the Vantage F6 print
screen. The only solution we have is to log out of Vantage, and back
in.... which works every time, although quite time consuming.
I just called tech support, and they played dumb and said that they have
heard about this from a couple of customers a few months ago. They
suggested it has something to do with changing printers, and told me to
have the users stop changing printers......... In other words instead
of trying to solve the problem, they wanted me to change the way we use
the software so the problem doesn't appear!!!
I am so sick of this!!! We are currently putting up with at least 6
bugs in Vantage that they are not going to fix till Vantage 8!!!!
We cannot even test Vantage 8 because our data will not convert due to a
bug in the conversion.(which has been turned over to Development over 2
months ago)
Britt Moelling
M&M Manufacturing
817 348-2242
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Juliet Martin
Sent: Monday, September 26, 2005 1:38 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Problems with printing.
Yes. We are on 6.1. We have never found a solution. If anyone knows
how to fix this please post!
JM
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Jasper Recto
Sent: Monday, September 26, 2005 1:27 PM
To: Vantage Groups (E-mail)
Subject: [Vantage] Problems with printing
Every once and a while when we try to print from Vantage, nothing
actually prints. If we click the print button in vantage, the vantage
screen pops up that says it's printing but no print icon appears in the
bottom right hand corner of windows that shows that a print job is in
the printer queue.
For it to work, we have to exit out of vantage and reenter to print.
Anybody else experiencing this? Any suggestions?
Thanks,
Jasper
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
_____
YAHOO! GROUPS LINKS
* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.
_____
[Non-text portions of this message have been removed]
ago. It only happens on workstations which have XP Pro, sp2. In fact,
we never had any problem UNTIL we applied SP2 about 3 months ago. None
of my windows 2000 clients are having this problem.
So far, it only happens with Crystal reports, and the Vantage F6 print
screen. The only solution we have is to log out of Vantage, and back
in.... which works every time, although quite time consuming.
I just called tech support, and they played dumb and said that they have
heard about this from a couple of customers a few months ago. They
suggested it has something to do with changing printers, and told me to
have the users stop changing printers......... In other words instead
of trying to solve the problem, they wanted me to change the way we use
the software so the problem doesn't appear!!!
I am so sick of this!!! We are currently putting up with at least 6
bugs in Vantage that they are not going to fix till Vantage 8!!!!
We cannot even test Vantage 8 because our data will not convert due to a
bug in the conversion.(which has been turned over to Development over 2
months ago)
Britt Moelling
M&M Manufacturing
817 348-2242
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Juliet Martin
Sent: Monday, September 26, 2005 1:38 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Problems with printing.
Yes. We are on 6.1. We have never found a solution. If anyone knows
how to fix this please post!
JM
-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Jasper Recto
Sent: Monday, September 26, 2005 1:27 PM
To: Vantage Groups (E-mail)
Subject: [Vantage] Problems with printing
Every once and a while when we try to print from Vantage, nothing
actually prints. If we click the print button in vantage, the vantage
screen pops up that says it's printing but no print icon appears in the
bottom right hand corner of windows that shows that a print job is in
the printer queue.
For it to work, we have to exit out of vantage and reenter to print.
Anybody else experiencing this? Any suggestions?
Thanks,
Jasper
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
_____
YAHOO! GROUPS LINKS
* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.
_____
[Non-text portions of this message have been removed]