Welp, th-th-th-that’s all folks. It has been quite a ride with Epicor. My last day in the field was this past Friday. I sat on a plane for 2 hours at the gate in Atlanta waiting out a storm, and watched the clock turn midnight on my final day as Epicorious.
It’s an amazing system at heart and I’ve enjoyed learning its vagaries. It does handle millions of transactions and keeps records integrated. It provides an amazing ecosystem for citizen developers.
Sadly, like most enterprise software, it’s also under-powered, wickedly overpriced, and run by a company that really doesn’t put anywhere near the effort they’re paid for. They’re sloppy and disorganized and I won’t miss seeing their invoices being sent to someone who quit 7 years ago because they can’t get their poop in a group. I won’t miss the fact that the citizen development has zero built-in QC or DevOps (if you have never developed in SalesForce, you should try it. Bloody amazing.). Their support has improved but if you look at the cost it’s nothing like adequate. Development is focused strictly on new features that will make more money, which normally I’d support - but they’re taking advantage of customers who they have over a barrel. Absolutely terrible lack of accountability. They and their partners honestly don’t know, care, or understand how the business works, and I wish life was long enough to develop an ERP company that could be more human. My experience with Epicor corporate is really that they don’t give a crap and everything is my fault, apparently.
On the whole though, it worked well enough to support our growth (just crazily expensively) and it was a lot of fun. I made some cool stuff and had a great bunch of crazy people here to get through the pandemic with. I learned that not all Kevins are snarky know-it-alls, and some are really helpful. I left my Mark, but I’ll miss him. He’s a good guy and Wonsil you out. Jose Kane you see by the dawn’s early light what I did there? Haso funny… Willett ever end? My humour is without pierre…
But seriously, to each of you, Utah man. Or woman. Hey, I know I’m not as Osem as all of you but Alisa tried my best. And I Stulce kept trying when times got tough, with your help. It’s been a purdy good experience overall. By the end, I was Krusen. Andris is just the beginning, because I’m starting a business where everything I learned here is useful. Sorry, gehling off topic. Don’t worry. My goodbye is schoonover.
Even though I have plenty of criticism of the company behind the software, it’s no reflection on the employees there. Especially those who have donated their time to contribute here. You shuwy know who I mean. Some of them help Olga time, wonder how they get their day jobs done. And Nathan can ever pay them back (let’s break the 4th wall here and make sure it’s clear that “Nathan” is a pun on “nothing” so Nathan doesn’t get a bill). You are the real McCoy.
Okay fine, my kids are hitting the cringe alarm. Everybody, thank you so much for your help these past years. I was thrown into my former role and knocked it out of the park thanks to you all. And got the rubber ducky badge while under fentanyl for my first colonoscopy, so even old age has been made enjoyable. All the best to you all, and please hit me up on LinkedIn!
